Love this dispensary! They have such a great vibe and the budtenders are so helpful and know their stuff! They have great deals daily and a wide selection on bud and cartridges, ive yet to smoje the same thing twice! Come check them out!

May 26, 2020

C........3

They quit selling preroll packs for no apparent reason. Manager hides in the back room and refuses to engage with customers.

Dispensary response:

Hello, Thank you so much for taking the time to leave this review. We are sorry you had a negative experience on your last visit and would like to learn more about what happened. We'd like to invite you back to Lightshade Federal Heights to speak to the manager on duty at any time that is convenient for you, so that we can better understand your experience and take appropriate action as well as try to make things right. It is our policy that any customer wishing to speak to a manager is able to do so. We do hope we can win back your loyalty and hope to see you soon. Thanks again.

June 24, 2020

March 25, 2021

F........6

I like the price on ounces on med and I love the quality of the weed here. Budtenders are nice too

April 27, 2020

b........1

Went in to get this deal today on the medical ounces. 7 employees sitting around and music blasting so loud I couldn't hear anyone behind the partition on the counter. Finally after asking 3x what the employee said, she rudely said it will just be a minute! Turn the music down and we wouldn't have an issue. Next, never asked me which side I was shopping on (have used med card here before) and I went back and had to explain this to the budtender who was just as confused as I was. Ask her if the deal is on flower, shake or trim and said she thinks it's flower, but I wanted to check as last time these were not even popcorn buds (I get that it's cheap, but that doesn't make up for a misrepresentation of product). Still couldn't hear anything with the blaring music and the constant chatter of the 15 employees they had standing on top of each other and constantly asking me to move aside as I am trying to choose what I wanted. Asked about concentrate, but the girl was having so much trouble with the screens and limited resources that I just got my ID back and left. Never hated a dispensary experience, until today. I get it's a weird time, but it's a weird time for costumers as well. This half-ass effort and horrible service aren't justified because of a virus. I couldn't get the deal online, or I never would have waited to get to the store to choose, but they did me a favor because I would never spend my hard earned money at a place that thinks they are entitled because they are a chain and have deep pockets. I will support local shops and leave this place to the birds.

Dispensary response:

Hello, Thank you so much for taking the time to leave this review and bringing these issues to our attention. We value the comfort and safety of our customers above all else., so we are truly sorry you had such a negative experience. We'd like to invite you back to Lightshade Federal Heights to speak to the manager on duty at any time that is convenient for you, so that we can better understand your experience so we can take appropriate action as well as try to make things right. We do hope we can win back your loyalty and hope to see you soon. Thanks again.

May 11, 2020

December 9, 2020

B........0

Truthfully, this is one of my least favorite dispensaries. Sure the aesthetic is nice on the inside. They are too corporate and don’t make a connection like they should. To top they are one of the most expensive I’ve been to, and rarely have anything in a way of a deal. Literally every time I go they are either sold out or have just one strain. Also their COVID policy to lower your mask to match your id but yet you can’t shop in group is completely asinine.... I don’t have to do that at any other dispensary expect here. I have never really have a satisfactory experience here.

Dispensary response:

Hi There, Thanks so much for shopping at Lightshade Federal Heights and taking the time to leave a review. We're so sorry you had a negative experience with our location. Our goal is always to make every customer feel welcomed and provided with the utmost care during their visit. Regarding the mask removal, this is an ordinance of Denver County that. We maintain strict guidelines to make sure all ordinances are followed, especially during this health crisis. We'd like to know more about what happened so we can make things right. Please feel free to call or come back into the store and ask to speak to any manager on duty. We'd like to win back your loyalty and show you the true Lightshade way. Thanks again and we hope to hear from you soon.

February 5, 2021

January 27, 2021

S........s

Very clean friendly people must come and look

October 15, 2019

R........3

Had a great experience at light shade on federal. I was helped by Matt, he was, great deals

January 22, 2021

r........e

Incredible staff. Always extremely helpful.

August 31, 2019

N........s