Ratings and reviews of Chronic Solutions
(31 reviews)
4.2
Quality
4.2
Service
4.3
Atmosphere
March 20, 2021
This review has nothing to do with the staff but the strange policy change at Chronic solutions in Lynnwood. It seems in order to make a purchase, the cashier must scan a persons drivers license or passport through a computer cash register which is, of course, connected to a network.
In my opinion CS only needs to know that I am of legal age and that I have legal tender to pay for it. There would be no need for a recreational marijuana store to know my full name, address, hair color, eye color, height, and race, in order to purchase recreational marijuana . I do not see any disclosure in the store guaranteeing that Chronic solutions security is up to standards and that Chronic solutions will NOT sell my information. This act I believe is data mining and I feel very uncomfortable shopping in that store or any other store, that scans any customer's drivers license or passport and sends it through a network, with no guarantee that the purposes are not for other than data mining.
I have decided to no longer shop at chronic solutions and I did not make purchase that day either when given the ultimatum to either allow my personal ID to be scanned into a network for purchasing recreational marijuana or not. The cashier was very polite so this is not a criticism of the staff by no means, but I drove further in order to secure my privacy.
July 9, 2020
Everyone is super friendly and knowledgeable. They even know what I like to use to help treat my rheumatoid arthritis.
January 2, 2020
Great service, selection, and prices.
April 4, 2019
I give the overall service of the shop a 3/5 but Madison specifically is the best bud tender in the store. Some of the other bud tenders seem to be rushing people in and out. But Madison is the best, he’s very knowledgeable, knows what’s in Stock, polite. The guy is grade A. He is the only reason I really give this a shop a chance.
November 1, 2017
Don't trust the online menu as almost nothing matches up with what is actually in stock. other than that, just a typical pot shop.
June 1, 2018
Home away from home.
September 3, 2017
This is my favorite rec shop; they have the freshest buds of any shop around, and carry many brands that I have come to love. Their vape cartilage selection is excellent, and they have various CBD products that I've used as well. Their customer service is excellent, this is my go-to, daily store.
March 21, 2018
Very friendly and relaxed. Easy to get the products you need in a timely fashion. Thanks for being great everyone at local roots.
December 27, 2017
Only been here once, as I was passing through town, but enjoyed their service. The woman that helped me was very nice. The prices were good, but they were out of the original strain I wanted which was the only down side.
August 26, 2017
i have never been let down. i love them !
July 25, 2016
Wonderful team of bud tenders! Everyone had a smile, quick to ask what u was interested in. Very smooth crew. The selection is fantastic, over 15-20 gardens at least! All at affordable prices! Definitely going back.
Dispensary response:
Thank you so much for your kind words jmoolah22! We sincerely appreciate your business and can't wait to see you again
August 2, 2016
April 19, 2016
I walked in was greeted by the female budtender and I said no bullshit give me your best you have in your store. She grabbed a cherry pie and told me it was a staff favorite. "Sold" I bought it along with some white fire x pearl scout hybrid. After returning home I fired up that staff favorite (cherry pie)only to be let down. Not a whole lot there no real flavor no real effect. However the white fire pearl scout cookies(fire line)was tastey and effect was decent but the bud was incredibly dry. I will return to sample other growers flowers but I hope they lower they're prices as they are a bit steep comparatively to other Rec stores.
Dispensary response:
Thanks for the review Kingstature!
We are currently working with our stores and producers to bring lower prices to our customers, and you can always ask the budtenders about our great daily specials. We recommend the "Tortilla Trick" with dry bud: tear off a portion of a flour tortilla and leave it with your flower for a couple hours (overnight is best). When you return, you'll find the tortilla dry and your weed with better moisture. All flower must meet the state-required low-moisture content to prevent mold while in the store. If you have any other concerns or questions about bud, state-requirements, growers, taste, etc. please feel free to ask next time you're in! We deeply appreciate your business.
April 19, 2016
September 15, 2016
I have been there a few times. I felt like I have talked into buying sub standard stuff. I bought THC edibles (10 mg * 10) twice. I had more high eating a snickers bar. Flower quality is bad too, all the buds seem dead.
Dispensary response:
We sincerely appreciate this feedback gs666. We are always trying to do better for our customers and it helps us a lot when you let us know how we are doing. We apologize that you felt the service was not up to par!
Due to state restrictions, we are required to sell edibles in 10mg servings which can be fairly weak for some customers. Likewise, state law requires us to sell cannabis at low moisture levels to prevent molding while on our shelves. To help off-set these problems, we recommend drinking your edibles (more potency allowed) and ask your budtender to show you the freshest harvest (all bags will have a date-of-harvest or DOH on them). We deeply appreciate your business and hope to serve you better in the future.
September 17, 2016
March 18, 2016
When I first entered there were two budtenders chatting. Neither greeted me and when I walked up one just held up his hand to say "give me your card". At that point I'm already turned off from the location.
The store lighting was nice and there was plenty of room. However, I felt awkward with the unhelpful/unenthusiastic budtenders there.
I grabbed one of the Doc Croc Dabulators and it clogged after 3 puffs. I tried to unclog it and it snapped in half. Luckily I could take the BHO out and use it in my dab rig. Such a was of over $20 though. Most rec stores will now let you return a faulty or broken electrical/mechanical device. This stores' return policy won't allow that though, I'm assuming since they carry the low quality stuff that would break all the time.
Definitely not coming back in.
Dispensary response:
Blarkle, we are sorry and want to apologize about having a bad first time experience in our shop. We strive on being the best and most professional shop in the area.
We have become aware of the Dabulator issues and since have stop carrying that product. I'm not sure who you had spoken to on that day, but our shop's do have an "Exchange" policy, as long as you have the original packaging, your receipt, and it's within 5 days of purchase.
The way the law is written states that we can swap out the defective product for the exact same product, in working condition.
To clarify on what products are acceptable: All in one Joint's (JuJu, Dabulator), Vape Cartridges
We sincerely apologize for the inconvenience.
April 2, 2016
April 2, 2016
Came in today and needed something to help me sleep. These guys hooked me up! Got me some dank weed and at a good price too
Kinda surprised by some of these negative reviews here. My experience was wonderful, very helpful. They even helped me with questions about my cartridge pen even though I didn't need to buy any that day. Will certainly be returning
January 8, 2016
I was a first-timer with LOTS of questions and thought I wasn't there to buy (yet). Jeff spent at least 20 minutes answering all of my questions and making suggestions, but I never felt pressure to buy or leave. I actually ended up buying a product for the first time on this visit. Great friendly help and the prices seemed reasonable (though I don't have much experience there). I would definitely go back and now I have a punch card! :)
Dispensary response:
Thank you for the kind words Leafynurse! We look forward to seeing you again to get your next punch ;)
January 22, 2016
May 19, 2015
I've been to dozens of pot shops in the Seattle area (medical and recreational) and this place consistently has the best selection and availability. If you're not picky, you can save a lot of money going with their specials. Most recently I bought the daily special ( a gram of Super Lemon Haze and a 10mg energy shot) for $10. That's cheaper than every recreational shop I've tried and most of the medical dispensaries. Don't let the prices fool you though; the products here are great. The staff is really friendly and knowledgable as well. My bud tender spent 15min showing me glass and and explaining how the different dab rigs work even though I told him I wasn't gonna buy one today.
Dispensary response:
Johnnyclem, we couldn't have said it better ourselves. Thank you for choosing to purchase with Local Roots!!! We wouldn't be here today if it wasn't for customers like you taking valuable time out of there day to stop in. Truly, Thank you!
May 21, 2015
March 7, 2016
Been using the Mill Creak store, today was my first time at this location. I love these guys, they are always happy to answer questions and guild me around to a better deal. They listen to what I am interested in achieving and help get there. Nice location too. Much closer to my house.
Dispensary response:
You're very sweet dan2346! We appreciate your business and the nice review. Happy to be your neighborhood cannabis outlet! Mention this review to us next time you pop in for a discount.
March 8, 2016
August 10, 2016
prices where about 85dollars cheaper every where else I went same product so not going back I can get the same thing cheaper
every else
Dispensary response:
We're sorry to hear this deweydogg! We work closely with many different producer/processer across WA and prices are a direct reflection of what they charge us. We are currently working hard at finding more farms that can provide a lower price point, please feel free to come back in and ask us what we're carrying as we will likely have better prices. We also have daily sales, please ask your budtender. Your business is valued and we sincerely apologize that our prices were not what you desired.
August 13, 2016
May 21, 2016
Well I won't shop here again. I was told they had $5 joints of banana Kush. a favorite of mine. The gentleman was so turned off by me asking if they had it and was quick to say no. no but I do have this instead. no friendly let down just no. I asked wen they would get them back and he shrugged and said he didn't know. I asked how long since they had them apparently it was a while. Overall a well lit place with horrendous help and an unreadable menu.
Dispensary response:
ImTrippinAces,
We sincerely apologize for your experience here and deeply appreciate your feedback. Quality customer service is a top priority at Local Roots and we are saddened to hear of your experience at this location. We will be meeting with staff as well as adjusting the visibility of our menu in response to your feedback. Again, we sincerely apologize and hope to gain your business back in the future.
May 30, 2016
October 10, 2015
Great shop! Budtenders know their stuff, if not, not afraid to ask fellow budtender for help. These folks are passionate about their trade and it shows. I haved filled up more than 2 punch cards at the location...don't judge ;)
August 25, 2015
Hands down, this is the best shop to visit, period. These guys don't make you feel like you have to immediately make a purchase, buy, and then leave. They're happy to answer questions even if you don't end up buying anything. Bottom line is that I have been to many places around the town and I can say that I will not be revisiting any of them!!!
-Panda
April 2, 2016
Been in this store a few times-love these guys! Surprised by some of the reviews here. Every time I've come in they've been friendly, helpful, and know their shit. Always get me dank weed and have helped me with my vape pen too.
Dispensary response:
BC90 I know we are late in a response but we greatly appreciate you taking the time to write us a great review. We value our customers and their thoughts!
January 20, 2017
July 23, 2015
This is the best spot hands down. Been to a few others and the atmosphere and pricing were horrible at best. These guys are friendly, helpful, and knowledgable. Have been going there for several months. They have daily specials and a frequent flyer card. Just can't say enough great things about these guys.