Honestly love how nice they are. The bud is amazing and they go out of there way to throw you deals and make it a great environment. I was taken care of today by a beautiful and nice girl named Shane and she was absolutely lovely and overly nice. Always come here you will have a great experience.
Ratings and reviews of Zen Leaf - Evanston
I enjoyed stopping by Zen Leaf. Good selection of products and the staff was very memorable :D highly recommended. Loved the discounts.
Good experience with ordering and picking up. It seems the lines are shorter than some weeks ago. Ask for your vet/sen discount when picking up...Friendly cashiers. I use a debit card so I don't have to carry cash to purchase. Quality has always been top drawer. My tip is to try the flower shake if offered. Good value.
I’ve crossed paths with a number of different individuals who have both worked and purchased from this location, who have made note that the turnover rate is incredibly high, and their 5 star reviews are typically written by employees or customers offered incentives. I’m also familiar with a number of people who have purchased poor, or even moldy product from this dispensary. Would not recommend doing business here.
Online ordering sucks and hasn’t been updated in a week. Impossible to call and get through to actually talk to a human being that works there. Yes covid plays a role in this process as of late but at least step up the customer service game. Time to shop elsewhere
This place is unlike any other dispensary I’ve been to. They’re top-notch professionals who go above and beyond to ensure that you leave happy and feel well taken care of. Whole crew is v friendly and attentive. Shout out to Santiago and David for being the best of the best!
customer service is crazy good, the employees make me feel very welcome and are both friendly & efficient. This is about the 3rd or 4th time I've bought products from here and it's the only place I'll go because the quality of their edibles is great and the people keep me coming back! I also really appreciate the precautions they've taken with covid, they've done a wonderful job.
This was my go-to. Friendly staff, in and out, organized and chill. Close to home even! But online ordering has been down for some time, and Leafly is unfortunately the only way to order at this store, so now I have to go elsewhere.
The staff is always so friendly and welcoming! The stores is clean and extremely easy to navigate. Perfect for alleviating any anxiety you may feel during the buying/shopping experience. They genuinely care about your satisfaction, and dp their best you are getting the best for your personal needs and preferences. Special shout out to Phil, they're always extremely attentive and quick on their feet. I'm always happy when I see they'll be my cashier!
What a great experience! The BEST customer service from Sophia! She was so kind and patient, and knowledgeable! Sophia taught me so much about the different strains, what to use them for and why! I'll definitely be back - check them out!
Today I picked up for the second time here, the service has been great. Staff is friendly and accommodating, I live close to 40 minutes away (the dispensaries near me are either medical only or always out of stuff). I placed my order this morning right at 10am online and it was ready within minutes. They message you when everything’s ready and give you a time frame to stop in and pick everything up. I was unable to make it to the time frame given since I live over 30 min away. I asked if I could be there a bit later and it was no issue at all.
Everyone is very friendly, the line moves along quickly and staff are also patient (and informative) with you if you need to look at labels, etc. The only reason I am not giving five stars is that I often am unable to find the edibles that I want. Some days they just don’t have them and other days they’ve been bought up already. Overall, shopping here is convenient and is a pleasant experience. I can definitely recommend MedMen Evanston.
I have been visiting MedMen in Evanston since January when IL legalized Adult use cannabis. The staff is always friendly and helpful in guiding clients to beneficial products even during high demand and low supply days. Today was my first purchase online (due to the Stay at Home rules), and it was extremely easy! I hope IL permits online orders in the future too, but it's an excellent way to manage Social distancing and quick service. Cannabis really helps during these stressful times, and MedMen is making it easy to provide for my needs. Thanks!
Durning my visits at zen leaf Evanston I am always greeted with a Amalie and on a first name basis before I even pull out my ID. Emma, who was my bud tender was amazing. She is very knowledgeable and directed me to the right strain. She’s quick, efficient and very friendly. Thank you Emma
this place is awesome e
The man at the front door was terrible. He needs to get another job, where he clearly doesn’t scare you. Angry and intimidating. I’ll never go back and it’s a shame. I used to go, the the last time for me.
I can not even tell you how it feels to be medical and get we do not have your order that you ordered.This was tonight for the 10th time in 6 months medical can call and have the order ready.But half the time they do not have what I reserved.Tonight was 4 grams of dosedo considerate I did not get 1 of them.The manager tells me someone beat me to it but I know he lies!It happens all the time.And I am a medical card holder.I am so sick of this get a life people you dont need to rip off medical patients
Plenty of common-sense safeguards in place, except that greeter was not wearing a mask when he spoke to me, while standing so close to the entry door that we were f2f immediately upon entering: a bit too casual an attitude abt safe-space for my taste. Going in, Rachel greeted me warmly, and we chatted animatedly while we looked for the correct online order I had entered. Rachel seems new to MedMen, but is enthusiastic, sensible, efficient, and even funny! I really ❤️ MedMen because they really seem to take their role as business operators with a sense of pride, and they keep prices competitive, while carrying brands I like.
This place prices contiunes to rise. And the quality is going down. At these rates?
I really liked the the service I got when I visited for the first time I had no clue how to order or what to get Amanda was awesome the product helped me so much ! Thank You
I’ve been a medical marijuana patient for awhile now. With the new laws, I find the area where you make your purchase much less personal than it had been before the first of this year. I understand it’s a work in progress and you’re handling it Great! Only bad thing is I miss several staff members that went to other locations. Great new staff people and so so happy David and Matt are still there! What a wealth of knowledge!! Super Comfortable, easy, and superior customer service! I wouldn’t think of going anywhere else.
quick, easy, and friendly service. the way pickup was structured made social distancing easy. i really liked that the checkout person showed me each item in my bag so i wasn't picking up blind. there's free parking in the same building and it's a short walk from the purple line. i will 100% be going back!!
Always have a good selection and deals- I got 3 midnight moon carts for $128, which is basically getting one free. Quick and pleasant pickup from Jimmy- thank you!!
I really liked the service I recived at Zen Leaf. The employees were all very nice. Phil took the time to explain to me different strands I was interested in. He gave me great service.
