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customer service is crazy good, the employees make me feel very welcome and are both friendly & efficient. This is about the 3rd or 4th time I've bought products from here and it's the only place I'll go because the quality of their edibles is great and the people keep me coming back! I also really appreciate the precautions they've taken with covid, they've done a wonderful job.
As someone who's been smoking weed for about 20 years you have seriously made me consider quitting smoking weed. I waited pretty much my whole life for the legalization of marijuana and probably would of spent easily over $8,000 at your store a year as im a daily user. But with these consistently low quality products that cost top shelf prices is garbage. I understand there's alot of regulations going on and you have to cover your cost but last week I bought 7 grams of shake for $100 including tax and it was low quality compared to anyone who had smoked G6 strain from verano 2 or 3 years ago. I went into your store today with 23 dollars and I couldn't even afford ONE GRAM of SHAKE Pre roll. You know some of have been to the west coast where its about $80 for an ounce of better weed than anything you have ever had on your shelf, i am personally offended that you think were this dumb. You have lost me as a customer id rather be sober than pay these prices.
People are friendly here and I like it overall but not sure about the quality. For example, I purchased a cartridge for almost 60.00 recently, and it does not work, it leaked all over the place, and I feel like I basically wasted 60.00. (Which I did) :(
Everyone is very friendly, the line moves along quickly and staff are also patient (and informative) with you if you need to look at labels, etc.
The only reason I am not giving five stars is that I often am unable to find the edibles that I want. Some days they just don’t have them and other days they’ve been bought up already.
Overall, shopping here is convenient and is a pleasant experience. I can definitely recommend MedMen Evanston.
The young managers who run the Evanston Illinois store are a joke I will never buy another product here and not to mention they are going to lose a huge base of clientele due to how they treat customers do not buy here