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Logo for MedMen - Fifth Avenue
DISPENSARY
MEDICAL

MedMen - Fifth Avenue

New York, NY
4.4(96)
477.7 miles away
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Ratings and reviews of MedMen - Fifth Avenue

4.4
(96 reviews)
4.4
Quality
4.4
Service
4.4
Atmosphere
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Reviews 73-96 of 96
November 8, 2020
b........1

Very nice, clean, modern atmosphere in this good-sized location. Shannon was friendly, very knowledgeable, and was a great help. Go to MedMen!

August 6, 2020
c........1

I really like their product. I hope they can stay in business. Their products work better for me than any of their local competitors. I also hope they can work on keeping their inventory in stock.

1 person found this helpful
July 14, 2020
S........s
Verified Shopper

Really love going here for my meds. The process is effortless and the workers are always very helpful. Highly recommend ordering ahead from leafly so you know what products are in and out of stock :)

August 7, 2020
r........3

Product is of quality. Just like the other reviewers say, they run out of stock all the time.

October 26, 2020
E........o

I have been a customer at MedMen for about a year. The service is very good and the staff has good product knowledge. However, my last visit was surprising, I experienced next level customer service by Kristian. She was extremely knowledgeable, pleasant and I left the store feeling uplifted. Thank you, Kristian for your outstanding customer service. I know her name because she gave me her card.

November 21, 2020
f........a

Everything about the experience was excellent. The staff were extremely knowledgeable and helpful and patient. Barbara was fantastic and really helped me make the right choices. Chris and Mark were also extremely nice and helpful. I highly recommend this shop.

July 21, 2020
L........T
Verified Shopper

Quick and easy.

July 18, 2020
G........g
Verified Shopper

Nice and easy

January 24, 2020
h........3

I hate to write this, bc I do like the people who work here, however what is going on? When I first started coming here I was charged $87 for a vape which I use bc it works, it says 40 doses, it is 15-20 doses tops. Then they brought the price down to $54, then in December it was $54 buy one get one so about $22 dollars each. This is medicine people are prescribed to. This is the same size each time. How is this allowed? In January I returned to the shop, no menu listed online so now you have to go in. I went 2 days ago and honestly, less than 48 hours after I left both vapes are done. The lights are flashing. I was hoping at least after the sale they would have better quality product. Now I just wasted my money and have no medicine left. I loved MedMen but it’s time to find a new place. Great location, great people but not worth the stress, money that doesn’t add up or confusion or wondering if the product will even work.

3 people found this helpful
February 19, 2020
J........O

First time in today. Convenient location- but not discrete, floor to ceiling windows facing 5th ave (if that bothers you). Mike and Sandy helped me and were super friendly and very knowledgeable and helpful. Cannot comment on quality of content yet but the store was very nice and clean.

1 person found this helpful
November 1, 2019
d........c

It was my first time there. The person was very knowledgeable and helpful! The products were less than expected as they recently adjusted them. I did, however, notice my pens were about 75% full. I was all the way home by the time I noticed. I know they can't really be filled tippy top but did not receive what is pictured either. I have sent an email to the company and I hope they can make it right as I would like to keep my business here!

1 person found this helpful
Dispensary response:
Hello! Our goal is to bring you a 5-star experience every visit so please e-mail us at customer.service@medmen.com to discuss any product question you may have! We hope to see you again soon.
November 19, 2019
October 24, 2019
c........l

I like the product options, and the vape pen/oil is one of my favorites so far. It's too bad the pen is single use. Peyton was super helpful, friendly and knowledgable. Intake was ok but not as easy as some other dispensaries.

2 people found this helpful
Dispensary response:
Hi Chris. We're so glad to hear this. Our goal is to bring you a 5-star experience every visit so please e-mail us at customer.service@medmen.com to discuss any product question you may have! We hope to see you again soon.
October 29, 2019
July 1, 2018
T........S

Last week was my first time visiting this medical dispensary. I love the location, it's easily accessible to NYC MTA's public transportation both trains and buses. They have the best prices! Yes! This dispensary beats ALL the other dispensaries prices here in the State of New York. Love the staff! Great customer service. I noticed this dispensary understands the meaning of inclusion and diversity! They get an extra AAA+ for hiring the most diverse ethnic population and people of color, they hire women equally to men ratio!!! I purchased a HIGH CBD drops 30ml paid $53.00 fantastic! However, the product could use a little more enhancement. Meaning although the texture of this oil great, its light not heavy or too thick it could use more CBD. This cannabis oil is also missing color it has no trace of chlorophyll. The verdict is still out as far as quality. To be very fair, I have to purchase other products from their menu first before giving them a rating on quality. I can't wait to see what MedMen will bring to the table when New York States goes legal for recreational cannabis and or "Adult Use 21+" #LegalizeItNEWYORK !!!

6 people found this helpful
November 24, 2019
K........l

I bought a disposable vape pen from here. The battery died about 3/5 of the way through the product, wasting the rest!!!! Jelen was a nice worker, but the products need to taken through control better!!

2 people found this helpful
Dispensary response:
We're so glad you had a great experience with our team. Please e-mail us at customer.service@medmen.com regarding your product. We hope to hear from you soon.
November 26, 2019
December 28, 2018
F........i

In terms of quality, the products are alright considering the very limited selection available in NY. Though as people mentioned, the pens fail almost every time. They come half empty, and you can't finish the $82 1/4 gram pen cause the battery dies. On top of that, they wont replace it for you, they might offer you a reduced price on a new one which imo is ridiculous. The location itself is very conveniently located, clean, staff is nice. Theyre helpful, and try to assist patients in a timely matter. Aside from the pens dying, their available stock is never consistent. I switched from pens to capsules because of the battery issue, but then arriving in store they don't have half their menu in stock. And on several occasions Ive had to wait about the length of a doctors visit, just to pay for my items and leave. I recommend calling ahead or checking leafly before going into the store, and expect to have a bit of wait time.

3 people found this helpful
April 9, 2019
E........C

Welcoming if not a tad over the top with their branding. option to speak with a budtender or pharmacist.

Dispensary response:
Thanks for your support and for stopping by. We hope you had a great visit and to see you again soon!
April 9, 2019
December 28, 2018
M........2

Good location. The issue is with the quality of their pens. I purchased two, and they're smaller than other dispensaries in NYC, they also seem to fail really easily. I.M.O it's not worth spending twice the amount a product that is not even half of that elsewhere.

2 people found this helpful
April 21, 2018
G........7

Poorly managed location which resulted in my purchase being rejected by the very rude manager, Daniel. Unable to work their own systems to register me. Not knowledgeable about the products. Unable to give solid feedback about products. Clueless on how to read the certificate. Unprofessional staff that loitered in the space instead of working on helping the last few customers/patients in the store. Last but NOT least, Employees shouldn't be asking customers/patients how to get a medicinal marijuana license...

27 people found this helpful
August 24, 2018
b........s

The staff at MedMen is amazing! I went in yesterday and bought an “Awake” (pure sativa) vape pen. The staff was really helpful and I qualified for their 20% disability discount so it was very affordable too. Unfortunately, the pen randomly stopped working today (day after I bought it) so I called and they told me to come back in. I went in, explained the issue and they immediately replaced the pen! They were so great. I will definitely be shopping here again and recommend them to friends.

3 people found this helpful
January 5, 2019
b........s

Location location location. This dispensary is super easy to get to in Midtown however, their products are low grade and they are rarely fully stocked. I go here only if I have too.

4 people found this helpful
August 28, 2018
A........r

Uhfff, absolute money grabbing nightmare. The insanely expensive, half-filled vape pens that they couldn’t care less about labeling break before their short lifespans are up. The staff are fine but this is a cynical racket making hay while the sun shines, that is— ripping off patients because they’re one of the only dispensaries in town.

12 people found this helpful
April 30, 2018
c........3

I think this place is exactly what we need right now anything you get in New York is shitty the least you can ask for is quality service and that’s just what I received. Walking in was like I walked into the bank of weed, now don’t get me wrong until Cuomo gets his act together we’re not gonna have the cheapest best quality goods at this store but all the workers knowledge on weed goes Far beyond what they have in the store. Like every article says it’s like walking into the Apple store of weed

5 people found this helpful
November 10, 2018
G........4

This place is ok. The products are a bit pricey but their sales staff named Jelen was the best. She was so knowledgeable and courteous. She was very helpful made me comfortable on my first visit. Will go back just for her.

April 23, 2018
C........z

First and last time visit. The products are weak and it’s a no return policy even if you didn’t open the items with the receipt, although I understand it is prescription unopened items should still be returned

5 people found this helpful
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