MedMen - Fifth Avenue

I have managed to avoid this dispensary because of what I’ve heard from the industry practices it just didn’t feel aligned with me. I was desperate for a bathroom so figured I’m here, I’ll stop in and buy something. The behind the counter was super rude, in a way that it was clear that he had no idea he was being rude, but definitely need some hospitality training. The experience was, not an experience at all really. The most disappointing aspect was that they didn’t even have a bathroom. This is quite literally the only medical dispensary I’ve been to in the entire country that did not consider their patients when designing their space. The fact that they didn’t have a bathroom really confirmed everything I thought about this company. I know they’re not doing well, and I hope that their bankruptcy is a smooth one.

Always a pleasure to shop here. I like the Luxlyte line very much. The staff is cheerful, helpful, and quick.

Don't buy Mendo Breath. I want it all for myself. 😉

I can't seem to update my previous review... a manager from MedMen contacted me shortly after I submitted it and was much more generous. (However, the response was quick, so I doubt they read the negative review before addressing my complaint.) This is the review I am referring to: I have been shopping at MedMen for nearly a year–their selection is decent by New York standards, as are the costs. The service has always been friendly. However, I recently had my first incident that required customer service, which prompted this review. I purchased 7g of Vireo Remo Chemo (RMC) Black 1:50. Only after getting home and trying it did I notice it was Remo Chemo (RMC) RED 1:19. MedMen offered to exchange it for another product plus 10% off. Had I wanted another product, I would have purchased it, but their selection was particularly poor. 10% would barely cover the cost of transportation, and I can't afford 2+ hours out of my day. Medical marijuana is already too expensive and strains are too difficult to find. I'm a known, regular customer at MedMen. Their response was very disappointing. Always check your bag before you leave.

Everyone was nice but the fact they could T access my Medical Marijuana certificate was maddening. I’d placed my order, received texts and emails showing the status of Ny order. I even called MedMen and spoke to someone to add to my order and NOBODY told me I needed to bring in my Certificate because their system was down. So I had to backtrack and go back home, get my certificate and head back to MedMen.

Miguel was exemplary in his service and courtesy

Great place. Staff does a terrific job.

My once favorite for over a year fails solely because of what I believe to be a inept and untrained newly appointed manager. He literally reversed a year long policy from his store. The Peter principle in practice. And as I left he made a face at me. Sickening when pain relief is in the hands of someone I believe to be incompetent. Fortunately, the LI LOCATION still is teriffic.

Med men, Fifth ave. Sales have no end dates and are still going on as far as the their site and Leaflys site are concerned, yet upon arriving at the store, they inform one that uh oh, "that sale ended today..., sorry." Being sick, and needing these people to honor what they say, should be expected, but there is no altruism going on at this biz. Its about the mighty dollar. Nothing else. Not even honoring what you advertise with what you do after one has traveled all the way there. Its closer than most to me. I'm captive to my needs and illness, so I'll go again, not because I like being treated so shabbily. Who likes that?

i will be back again

Everyone was really kind and clear about products.

Called to place an order. Rep was “ too busy” to help me.

They have great deals and very professional customer service. The atmosphere is very clean. It’s also a 5-10 minute walk from Grand Central.

Not informative at all especially with first time goers, spent overall of 200$ Just to have one product satisfying . Go in there knowing what you want I suggest don’t take no recommendations. I got 7 grams of some unknown vireo health bud that you cannot convince me it wasn’t cbd. Moral of the story I’m in shambles, just sickening.

I needed weed, you had weed, I had money, you were willing to give me your weed for my money. You took my money, you gave me your weed. You were nice MedMen, using Leafly sucked. I love your store.

Extremely helpful and informative, always a pleasure to visit medmen

I ordered ahead of time and my order was ready right away The staff are friendly and knowledgeable, also they have very good products I would recommend MedMen I’ve always had good experiences shopping here

Wonderful place people are very helpful I lo e the vibe

Cesar was so very helpful in directing me to sativa & indica cannabis like the ones I’ve had in the past snd worked well for my cognition & sleep issues… It’s always a pleasure to meet the staff members who have been working with me for 5 years for my neurological condition….

smooth sailing. everyone nice. spoke to Corey very helpful and patient.

They will scam u out of your money

The super friendly service is what got me! Great weed and and great vibe, definitely stopping by again soon

Everyone was awesome! Great products and prices 🌞

Friendly, knowledgeable staff and quick service.