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Barbara had a cold and condescending attitude towards me as a patient. Not sure what the deal here is, but it is like this every time. I’m relieved when I look through the glass and see she is not there. The other staff, however, is chatty and very helpful. Barbara is a real drain on the atmosphere. Makes it feel like a funeral home.
So happy to report that they finally carry a product that’s worth spending the money on. Select Elite cartridges are the real deal. They truly last a long time and you don’t have to worry about the oil being attached to a single use battery. Prices are a little high but nothing to complain about considering NYC is barely worth anything when it comes to quality product in a medical dispensary. The only reason I will choose to renew my medical card is for the select carts. Seriously...so...worth it! I used to have friends ship carts from legal recreational states but now I can finally shop a product that does the job. 10/10!
Everything about the experience was excellent. The staff were extremely knowledgeable and helpful and patient. Barbara was fantastic and really helped me make the right choices. Chris and Mark were also extremely nice and helpful. I highly recommend this shop.
Everybody was very nice, and they were very clear about the necessary identification prior to my visit. The product is excellent, my only complaint about the whole experience is the product did not seem to be entirely full.
I have been a customer at MedMen for about a year. The service is very good and the staff has good product knowledge. However, my last visit was surprising, I experienced next level customer service by Kristian. She was extremely knowledgeable, pleasant and I left the store feeling uplifted. Thank you, Kristian for your outstanding customer service. I know her name because she gave me her card.
Update to previous review. Since I did not comment on Luxlyte Awake Drops I purchased bc I had not yet tried it. Nice packaging. Purchased the Awake drops to help me have a clearer mind and focus on things more(since my mind is always racing). This helps take my mind off my back pain! No sluggish feeling what so ever. I actually feel great!
I really like their product. I hope they can stay in business. Their products work better for me than any of their local competitors. I also hope they can work on keeping their inventory in stock.
I like the location. Typically not too long for wait. My only problem with this location is that they run out of their Luxlyte products (esp. pens) fairly quick.
I do plan on returning but because I am limited with where I can go. If they kept their inventory stocked and maybe offered more deals I’d be more inclined to refer or go more.