MÜV - Apollo Beach

I want to thank Dion for helping me hook up my rewards and for straightening out my order! What a great guy...unbelievably helpful and nice....Thankyou Dion! You were so great, I will be coming back to MUV soon!!!

Had a terrible experience at this dispensary........We biked through Apollo Beach for 1½ hours and tried to make it on time despite no sidewalks and proper infrastructure in this area for bicycles (Learned that on the trip) but we were 1 minute late! We called ahead for the pick up order and the MUV rep was polite and helpful but that's were their professionalism ended. My experience at the store was entirely different. We show up one minute late and they turned us away and treated us like we were criminals because we were on bicycles lol. They said we banged on the windows! lmao we knocked on the on the glass because they were acting like we weren't standing at the door their so I knocked . Disingenuous behavior the staff had no empathy that we drove bicycles to get there and how long it took. I don't even like their products to be honest but its the only dispensary around in this barren wasteland that is reachable by bicycle then we waited for an Uber to pick us up and their security started acting like thugs saying they were gonna call the cops while we waited for our ride in the parking lot. We were exhausted from the ride so we decided to wait for an Uber. Wow is the only words I have for these guys trying to act tough while behind a fence saying they are going to call the cops... for what? Being a patron and driving to pick up my order and then waiting to get a ride back from Uber. Yeah I was upset because they refused us for 1 minute... Am I supposed to be stoked lol. Anyway I would advise anyone around here just order delivery from any other dispensary but these people....Flower is not good anyway and neither is the customer service.

Staff has always been very helpful and friendly. Flower variety has increased which is a positive trend.

I don’t know if this is the right place to post but I wanted to leave a great review for teagan at the main customer service center, for the great help in adjusting my order

Compassionate, helpful & fast! I used the patient care phone number to place my order and it was ready in 15mins when I was notified by text. Although the parking lot looked full, I was in and out with my merchandise in 8mins. Unbelievable first experience with my medical card; thank you to Julie at the customer service call center for guiding me through this process. Thank you MÜV!

It is the closest dispensary, but every time I shop here I regret it! They are the most unprofessional in the area! Their product is mostly just okay, Guving them another try 🧐 but really the discounts always non stackable and low. No extra discounts for veterans you get the one that’s it. Much better product and discounts elsewhere. Grow Healthy beats them all. Thank you GH or TL and delivery, is a great option. The atmosphere, at Muv well there is none. I can not recommend this place, so sad the location is perfect. This may be my last visit. 👎🏼👎🏼

Hello All. I just felt the need to leave this here. I've been a patient in Florida for a little while now, but I've been a patient in another state as well in the past. I've sampled all of the customer service here in town a few times. Good sometimes not so great in areas as far as weight and quality is concerned. Growing pains I guess. I have to say I tried out MUV Altmed for the first time recently, though. They just opened a few weeks ago here in Tallahassee. Best CS phone support I could have asked for before even walking through your doors! Knowledgable and courteous even though I could somehow sense the kind of calls day they might have been having in their voice. Sometimes it can be a thankless job. I have lots of call center experience so I can tell when people go the extra mile in an industry that's a bit rougher than others I guess I can assure you. Two different phone calls and I came away feeling served from two different reps. So there is that. Kudos towards your managers and supervisors who trained them. Keep up the good work on that end. Their names are Alex and Desiree out of the Apollo Beach office. Take care of good CS that go the extra mile and the extra mile will come right back to your company. Ive seen it before. So then I drive over to your location and the first thing I see is a two lane drive thru. High five on that!!! There are no words. I haven't used it yet, but I will. Then I head inside looking like the limpy tired bum I've become and the service and smiles were still top notch!!! Then the staff proceed to explain everything in great detail without even having met me before or knowing what level of knowledge I have. I could have just went in there and said I know what I want, but they showed me so much more. I know better than to interrupt CS when they are taking the time to explain something to you and it's coming off as important to them because it is important to them. Again, that extra mile I mentioned before. Then the rep that attended to me asks...WOULD YOU LIKE TO SMELL EACH STRAIN????? I almost had to look to my left and right and say are you really asking me this???? WOW. Of course!!! Not once has another dispensery in town asked me that. So anyway I'm like please tell me all the ways...I could stay here and sample smells forever here, but you have a job to do so let me pay and get out of your way. Keep up the good work! I dont even know how many jars I smelled each time I went, but I exited out of your doors with such enjoyment I'm my face that it hurt and I can tell because I dont even smile anymore. I felt like a little kid that saved enough money to buy his first XBOX and finally walked out of the store with it. Anyway, I dont remember their names from the two times I went out there, but I'm sure you guys are resourceful enough to look that up on your end. Or If i see them next time I'm in the area, i never forget a face. Have a nice day, folks and I thank you kindly for your time. Fyi: Velvet Glove and Rainbow Trainwreck strains are the truth so far.

Always swift and timely service. Feels like coming home when I visit and I couldn’t ask for it any other way

Loved everything thing about my visit, especially the knowledgeable associate, Jen! The place is clean and welcoming and they had plenty of stock on hand. Would highly recommend!

No real selection when it comes to flower...very disappointing....

Not allot of flower or good quality until next time

Disorganization in his 100% . Dislike everything from the people to the service they provide. the cartridge they sell probably the people try it before selling it because is always less compared to others dispensary cartridges

Great , positive place. Overall my experience was amazing. Quality product. Got some Maui for my sleep issues and back pain. Great. Very clean and modern store as well. Amazing staff. My tender was excellent and the gentleman Jamie Pomeroy is such a great helper to the rep, even though his boss. Very knowledgeable and nice. I'm not going anywhere else going forward.

Good vibes and of course good product

they have come along way and their concentrate s (some of them) are improving to a good to very good quality. flower way to expensive. and now that I have put 90% of my loyalty to muv its been over 2 weeks and they have nothing. shelves are bare. I've had to go to other places. this is supposed to be a medication. patients can't run out of medication!

I have been to this location twice. I have not been to any other Muv location. My first time there was lovely. I could smell it all as soon as I walked in and it is easy to navigate the welcome desk. It is a cozy location but getting there from the way I come makes the turn to go in the lot a little annoying. The disposable pens are the smoothest by far. My second trip was very informative. The young man helping showed me how to use my vape pen without making me feel stupid. Of the 3 dispensaries I have been to and mentioned that to, he was the only one who went over some simple things with me. I appreciated that very much. If it were closer to me I would frequent this shop a lot because the quality is great and I feel comfortable here. That means a lot because I get more of a discount at other locations. I do wish the front desk was more willing to make the initial contact but it may be because I go at somewhat busy times. I like that they keep their site updated. Yet, I do feel kind of old when I go in there. Not in a bad way though. Highly recommend.

Workers were rude and didn't care about the patient or the patients caregivers

I’d left a 3 star review for Muv for several months ago due to flower I didn’t consider up to par. I’m happy to now leave them a 5 star review. They are the only dispensary that does pick-up orders right. My last 2 purchased of flower were high quality medication. People always have a smile on their face and they are one of the few dispensaries to carry high CBD flower. Great work guys!

The flower as well as the crumble and shatter are wonderful here. The flower is fresh and the staff is on their game. Highly recommend.

Love this “small town” vibe dispensary..staff is always smiling... great strains. Loads of exotic name brands...never disappointed..thanks And i shall return, soon ;)

Great dispensary with a good amount of strain varieties and quality product.

MüV is officially dead to me. New management, call with a product issue and you get an insincere, "so sorry" with no real resolution. I REALLY wish MüV would improve on the distillate but I won't hold my breath. The geo carts, f'in suck. EVERYTHING the have, The pure carts SUCK and they ALL taste shatter. I have 6 Member Berries carts, it tastes so gross I threw th all away. Shopping at MüV is a huge waste of money, the g pen gio burns so hot, turns the contents into the taste of dirt, like all their products. I wish I had my money back!!!! Apparently, I'll NEVER get to enjoy the sweet, berry flavor from MüV. I'm not even interested in trying the newest G Pen Nova because of the same reason. I'm EXTREMELY disappointed because the only flavor I can taste is from a hot wick! I've tried many of MuV's products and I must admit, I am NOT impressed with ANYTHING. I can buy 1 gram of strain specific (I, H and S) distillate for $60 elsewhere and the flavor profile is tasty and clean. It's truly AMAZING! MuV finally rid of the metered dosing pen and changed their distillates to a syringe. However, they only offer Hybrid, no strain is mentioned so as far as I'm concerned, it's hotdog water. Their products cost to much and the equipment needed breaks. We don't want to pay for the fancy packaging. You're not Sephora or the cosmetic stores in the mall. You sell legal weed. Stop trying to make it more than what it is!

I’ve been going to these guys since they opened. I will have to say best dispensary experience I’ve had so far. Although maybe not everything is perfect at times... they will go above and beyond to track down and fix a problem. I appreciate the effort taken to help me and to keep me pain free with no pills! Thank you so much for being so awesome!

Great selection and awesome people!