Ratings and reviews of MÜV - Wellington
(49 reviews)
4.5
Quality
4.7
Service
4.7
Atmosphere
Reviews 1-24 of 49
July 12, 2024
I am sad to leave this review. I have been using the Wellington dispensary since I got my card. I love the staff and the store. My issue did not begin until about a year ago when I had to switch to delivery. The delivery service was never great but I always got my products. The initial issues were not being able to use my debit card to pay and not knowing for sure when the delivery would come. What really did it was this last time I tried to schedule my delivery and was told the deliveries were backed up a week and they had " turned off the delivery" service no idea when or if it would be fixed. I was so annoyed. I called another dispensary and was able to get same day delivery and pay with a debit card. No one at muv seems to communicate with anyone else and my experience trying to get the can pay card was terrible. I really love the staff but the experience I had with the new dispensary was so good I don't want to go back. I really gave muv months to improve the delivery service but it just gets worse
March 8, 2023
I recently went to MUV for some concentrate Tankers/Syringes. The new dablicators are horrible. I find them very difficult to dispense for anyone who has trouble with fine motor skills like myself.
Dispensary response:
Hello, It is important to us at MÜV that our patients are well assisted in finding the best products for their relief. We would greatly appreciate speaking to you about your experience in the hopes that we can improve ourselves with your feedback and maybe make your next visit much better. If you would be willing to reach out to our support specialists at the following email address: support-fl@verano.com, we would love to gather more details about your visit. Thank you for your feedback and cooperation; we look forward to hearing back from you soon.
March 8, 2023
June 15, 2021
These people are full on criminals. Their manager refused to return my credit card to me and then called the police on me and filed a false report saying I was threatening her with firearms that don’t even exist over the phone and that she had a recording of it and when she was asked to produce said recording she refused and cussed me out and threatened me and said if I ever came to any MUV location she would file another false report claiming I am carrying illegal firearms and would try to have me killed or arrested. Really despicable people who have no morals here. If you didn’t steal my card and run up my credit then why flip out and threaten me and file false reports? Y’all are getting sued.
November 2, 2020
If you are looking for the WORST QUALITY flower and rosin at top-dollar prices in South Florida go to MUV, they have what you're looking for.
Anyone can sell oil!!
I expect this company will be driven out of business and close it's doors soon enough after enough customers discover HIGH-QUALITY brands such as GROW HEALTHY.
Dispensary response:
Hello, thank you for taking the time to provide us with this feedback of your experience. We apologize to hear that we did not meet your expectations and would like the opportunity to look further into this. When you have a moment, please email support@altmed.co so we may have the opportunity to look into your concerns. We thank you for your willingness to provide us feedback and look forward to hearing from you soon.
November 2, 2020
January 18, 2021
My fave dispensary since my first visit - the quality and staff can’t be beat.
July 26, 2020
Can you say BEST dispensary in Florida! I am so happy I went to MUV in Wellington. The cleanest store and most incredible selection of products. I got to talk with so many members of the staff when I was there. The manager even made an awesome selection on some lemon lights which was fire. I am really happy a place like this exists here! 5 stars all the way!
Dispensary response:
Hi there, thank you so much for leaving us with this well thought out review! We are unbelievably happy to hear that you have been enjoying our medical marijuana products and finding the relief you need. Here at MUV, we are dedicated to providing our patients with the best customer service and medical marijuana products possible; so it excites us to hear that the Wellington team was able to facilitate that for you. Your feedback and support is immensely valued and we look forward to making your next visit as memorable as the last.
July 26, 2020
November 11, 2020
Friendly service, great product and my favorite dispensary experience!
Dispensary response:
Hi there GuruGanja561! We are completely grateful to have received this outstanding feedback! Here at MUV, we strive to break the standards of service and quality. We vow to exceed the norms and are absolutely thrilled to know your experience reflected this! We thank you for your loyalty and support to MUV and truly can't wait to serve you again soon!
November 11, 2020
October 21, 2019
Just wanted to give an honest review, with that said. I live in Fort Lauderdale and love trulieve. After being told about muv, I drive 65min north just for there products. Not to mention they saw my address and give me 10% off my purchase every time for long distance. Plus they never, not have in store deals, and there deals are added to the 10% off as well. (I’m talking up to $20 off some gold products) love this place there prices and quality are enough to show there compassion, then all there deals and help. There truly in it for the patient
Dispensary response:
Hello MW0893, thank you for taking the time to leave us a review! Here at MUV we strive to provide excellent customer service and top quality product. As always, we appreciate your patronage with our company and we look forward to serving you soon!
October 21, 2019
August 10, 2020
Steph helped me out for my first time great experience thanks to her . Place looks good and felt great !
Dispensary response:
Hello there! Thank you so much for taking the time to leave us with this wonderful 5 star review. We are extremely happy to hear that Steph and the rest of the Wellington team were able to take great care of you for your most recent visit. Here at MUV, we strive to provide the best customer service and medical marijuana products possible; so we are glad to hear that was facilitated for you. Your support and feedback is tremendously valuable to us and we look forward to serving you again soon.
August 11, 2020
November 5, 2019
Absolutely everything was manipulative from the start . And then when I did purchase there products that had either little to no effect and brought them back unopened or used wouldn’t return the money but pushed to make a sale on more product. That again didn’t explain any of the products that I was getting so now I’m stuff with ratio products I didn’t want. I NO LONGER WANT TO EVER BE A MUV PATIENT, TERRIBLE PEOPLE AND SERVICE
Dispensary response:
Hello, please allow us to take a closer look at this for you. Please contact us at support@altmed.co with your information so we're able to better assist you. Thank you
November 7, 2019
August 14, 2019
Was my first visit to MUV and second experience in total. This place is very nice, friendly and knowledgeable staff, clean and Apple like atmosphere where selecting medicine. Great experience, will be back again for sure. Brandon F helped me out and he was great.
August 3, 2019
This is my favorite place to stock up on my cartridges for my G pen and buy bho
I have tried a couple flower cups and loose flower both of those products are great. I recommend this shop to all my friends with cards. All the employees are respectful and educated about cannabis.
Again another reason I love this shop. Its set up well with the displays and a big waiting area.
Plus theres a nice first time discount and they deliver. For a few reasons its worth trying out the MUV brand sooner than later
March 30, 2019
I’ve been to this new location three times now and it’s becoming my favorite of all the dispensaries. The staff has all been friendly and knowledgeable. On my last visit the girl taking care of me really went above and beyond to help me out and answer all my questions. Can’t wait for them to free the flower, as it’s currently my favorite in the state! My only complaint would be the consistency of the flower seems to change from visit to visit. Sometimes it’s beautiful dank smelling buds, the next time it could be real dry. I know they will get only get better!
Dispensary response:
Thank you so much for the feedback! Just to let you know, we have FREED THE FLOWER! Come on in and check out our newest stains! I'm sure you won't be disappointed! See you soon!
April 22, 2019
May 4, 2019
I love shopping at the Muv Wellington location. It's new, clean, and centrally-located, with a friendly staff eager to share its knowledge
I usually deal with Eddy who I met on my first visit. I'm a pharmacist, so I know a lot about traditional medications, but I needed direction when it came to medical marijuana, and Eddy was up for the job. He patiently explained the subtleties and nuances in the different formulations which I greatly appreciated. He's the perfect MUV representative.
I'm very satisfied. In fact, I've never visited another dispensary since I've been to the Wellington MUV!
I would encourage you to visit MUV in Wellington (Or, anywhere else for that matter.) You won't even WANT to try another dispensary after your first visit!
October 12, 2020
Great delivery service!
Dispensary response:
Hi there! Thank you so much for leaving us this great 5 star review! We are overjoyed to hear that the Wellington location was able to provide you with such a great patient experience. That is exactly what we strive to provide our patients with each and every time! Thank you again for the 5 stars! We look forward to having you in again soon!
October 12, 2020
December 27, 2019
Great variety of concentrates from distillates, to crumble and sauce. Tiered flower options make good flower affordable to all, 10% off for traveling 50 miles to shop there. I have zero complaints about MUV
Dispensary response:
Hello Frank.vizzare! WOW! Thank you for such an awesome review. We are loving the feedback you have provided us today, as it helps us grow better as a company! We strive to provide our patients with quality products and service. Please continue to let us know how we are doing. Thank you for choosing MUV for your medical marijuana needs and we look forward to serving you again soon! Have a Happy New Year!
December 27, 2019
July 7, 2019
Excellent Products, friendly, knowledgeable staff: It feels like home whenever I have the pleasure of obtaining my medicine. If I don’t know what I need, Lindsey, Josh, James and or Melanie are very quick to assist. They have a great variety of concentrate strains in stock always. I also love how they let you look at bud and the trichomes with these awesome magnification containers before purchase. Store is setup proper!
August 3, 2019
I just picked up my first pre roll from Müv. banana hammock. i like it. i can't wait to try some loose flower. I'm thinking of trying GG4 for the first time. I love this dispensaries products I can go on and on. I recommend them to all my friends that are patients. the staff is professional and knowledgeable. this is my 1st choice when it comes to getting my mmj.
April 30, 2019
Top notch customer service from the floor staff to the manager. I misunderstood something and because I misunderstood THEY GAVE ME AN AWESOME DAB PAD! Really, this team goes above and beyond every single time. I love their unique strain menu and their products are tasty. The deals are great!
Dispensary response:
Incognitoburrito - thank you for taking the time to share your experience with us! Servicing patients always comes first, and we are glad you experienced this firsthand!
May 24, 2019
January 16, 2020
Their flower is great. Their shatter and sauces are very nice. I'll be returning here for these. While the carts are well thought out, I probably won't get them again. First impression.
Dispensary response:
Hello Sancho_Pantz, thank you so much for taking the time out to provide us with a five star rating and personal feedback as it is greatly appreciated. Here at MUV, we are 100% dedicated in providing our patients with top quality products and customer service. Sancho_Pantz, thank you for your support and we look forward to seeing you again soon!
January 16, 2020
May 29, 2020
Good staff, nice store. They haven't had any selection of rosin, crumble, or shatter in months.
Dispensary response:
Hello retroslik, thank you for taking the time to let us know how we are doing! I am very pleased to hear that we are providing you with great service! We definitely would like to take a closer look into this issue with you! If you could get in contact with our support team at support@altmed.co- our team of support specialists are standing by waiting to assist. We look forward to hearing from you soon!
May 29, 2020
April 14, 2019
staff is always willing to answer all questions and quick to find the best medicine for me.
Dispensary response:
So glad to hear about your pleasant experience. Great to be able to help you along your healing journey!!
April 22, 2019
December 22, 2019
Had such an awesome experience at MUV today in Wellington. I drove all the way from Tamarac for their promo and was not disappointed. Also had great service from both Eric and Chris. I can’t wait til they open their location in Deerfield!!
Dispensary response:
Hi Kittylew22, Thank you so much for taking the time to provide us with a review of your experience and we greatly appreciate your 5 star rating! We are 100% committed to providing our patients with high quality products and service and we look forward to serving you again soon!
December 23, 2019
March 29, 2019
The atmosphere is so welcoming and clean, it is a pleasure to deal with Eddy, Alex, Brandon and Katarina. I am so happy to have found MUV and be a part of their grand opening and they are so welcoming every time I come in. The whole staff (especially Eddy) is very well trained in the products and are very patient with me, they answer all my questions and I never feel rushed. So glad I found a high quality dispensary and I highly recommend everyone to visit!!
MUV patient & friend
Stacy Rutherford
Dispensary response:
Thank you so much Stacy!! I will be sure to let the staff know how pleased you were with the service! We definitely appreciate the feedback, as the team loves to help our patients! See you soon!
April 22, 2019
