“Was nice to go into. However, their website claims their prices are tax INCLUSIVE! And when I left I noticed I had been charged ten dollars extra in taxes! Also, there “Sherbert” was one of the weakest I have ever tried! I contacted them through their website via email. And I have still not received a response in over two days! I’d say skip this place and head to another dispensary. Where there’s no false advertising or sub par customer service.”
“This place is a now a frequent stop for me, I love it!
I have been smoking flower for quite some time and these kind folk have not only provided that, but also helped me begin my journey into concentrates.
The prices are a few dollars higher than other places I have bought products from, but they are worth it. The staff is all knowledgeable and friendly, and the atmosphere is great! It is not rushed, crowded, or hectic as other dispensaries in the city are. There is cucumber water available on the counter, and several computer stations set up for use along the wall.
The best thing about this place is that they listen to feedback. I was unaware of its' existence for a while due to their lack of presence on this site. I added the idea to their suggestion box, and when I came to write my next review - they are now listed. Color me impressed! It is great to know customer suggestions are heard.
I 100% recommend!”
“I have been to this location more than a few times and each time they have been so helpful! the staff is friendly and they are definitely knowledgeable. each time visit I was in and out within 20 minutes. never a line longer than 2 people which is great. ”
“I been going here since July 1st.This place will make you feel good from entering the door,to home testing there great selections of weed.All there weed is good.I love thier Chocolate diesle,bought whole oz of it,love the platinum ribbon they had,love the Jack Herror and also ultimate indica, and they still have a whole bunch I have not tried,made a mistake and tried other places and was upset.....”
“Although the location is farther away from my house in Summerlin then I'd like it to be, this dispensary is quite special and this is why I am willing to go the extra mile (s). While shopping there for my third time this month, I immediately recognized the owner of NV Wellness from the Internet and local news. Brenda was gracious to actually step out from behind the security counter window and give me a warm greeting in person! I have had a higher level of knowledge and personable customer service with this dispensary than compared to the other flashier dispensaries (I call it "Artsy-Fartsy") That I have visited in the past 8 weeks of receiving my MMR card. I prefer a dispensary that is not flashy and light up - discreet is more my style. I know that What REALLY matters most is NOT how a dispensary looks but how the level of excellent customer service is. The fact is I think NV Wellness is a stand out dispensary is that they employ people who possess REAL knowledge. Having toured at least 10 competing dispensaries in Vegas, I have noticed that not all dispensary "bud tenders" are really truly educated about this new exciting industry yet. They may have been trained well but the folks at NV Wellness REALLY know what they are talking about. The prices are very competitive and the entire team is dedicated in making sure you walk away satisfied & happy with your selections. Here is a perfect example: the 2nd time I had shopped there I had purchased 3 Cannabis Macaroon Cookies , which costs approx. $32.00. Approx. 4 days after purchasing these edibles, I discovered while consuming them, that the last cookie (of three total) was just a plain macaroon cookie (no cannabis - just a straight old plain macaroon) . I called NV Wellness and spoke with "Johnny". I told him that one of the macaroons was sans cannabis and while I am telling him this, I am cringing inside thinking "he is gonna laugh at you and hang up". Much to my surprise, Johnny listened to my macaroon mishap. After voicing my complaint, he didn't hesitate to make me feel validated. I never once felt any skepticism or cynicism from him at all. He even went as far as to say that the mishap was more than plausible than I would have imagined as this edible company makes macaroons with and without cannabis. As a gesture of good faith, he said for me to ask for him the next time I was in the dispensary and he would compensate the macaroon mixup by giving me a additional 10% discount! I was really impressed because my mission when I called to them know about the macaroon mixup was NOT to try and get compensated. I am well aware that the dispensary owners are not the bakers of these edibles they sell. I had phoned to just to let them know that one of their vendors had done the macaroon mishap. Wow! It is SO rare these days to find a business that operates with the creed "the buck stops with there" with them even if it isn't directly their mistake. I also LOVE THE DAILY FLOWER SPECIALS! If you want personable people who have extensive education in medical marijuana AND a dispensary with great prices and a large inventory that treats you as if they really care to retain your business, look no farther than NV Wellness! I assure you, they will take care of you! ”
“The check in girl was very nice. Their wax is pretty potent, a good product for sure. I think the bank floor plan that they took over works against them. It really feels institutionalized, or to say it another way, their security precautions are all in your face. I went in there for an Indica Shatter and was told its unavailable and was recommended a Sativa wax instead. I'm too new to this to know what to ask, but I wish I was suggested another Indica. My bud tender took a personal call while helping me and made it clear that he'd be off work in 15min. (Maybe he was distracted from helping the patient..?) At check out you're left at the counter for just a moment but the entire time there is a bald, buff, white dude just staring you down, through open blinds in an office, like he's profiling you at check out. Guy seems like he could also fit in as a bouncer at a night club. My husband had the same experience a few weeks earlier. Overall my experience was quite uncomfortable,awkward, and I was unimpressed with their customer service.”