The products they sell are top notch. So overall, you can't go wrong getting marijuana from them.
The wait in line was more than an hour during the middle of the day on a Friday, which isn't anyone's fault, since the demand is so high and they are working as fast as they can. But it's cold up there in the winter, so dress warmly. I'd hate to show up on a weekend day.
One problematic issue is that they are overcharging for their product and obviously turning a huge profit doing so. When you do finally manage to get inside after waiting forever in line, you'll notice how slick everything is, how nicely the store is designed, and you know the owner is living on easy street. A lot of money went into the design. Also, the packaging for much of the merchandise is unnecessarily fancy; again, there's no need to make shiny boxes and containers with pretty logos. Just package good product and lower the prices some. We The prices are outrageous.
The second problem is with parking. It's almost impossible to park anywhere near the dispensary. NETA made a huge mistake in opening the business in the location they did. It backs up traffic, it bothers neighbors, it requires cops to block streets and stand around all day (soaking up taxpayer money, probably causing the price of the product to be raised to pay for the cops), it makes trying to find a place to park a nightmare. I drove all the way up from NJ (where Big Brother still demonizes weed as if it's a nuclear weapon) and after a five-hour drive did not appreciate having to circle the block numerous times and then finally park next to a sign that said "Please don't park here unless you're a resident," simply because I couldn't find anywhere else within a mile to park.
In a nutshell: They sell fantastic product, they overcharge like you wouldn't believe, it's in a horrible location, and the wait is outrageous. But if you're like me and can't find good weed anywhere else, then just grin and bear it, because the merchandise is worth it.