May 14, 2022
The staff is friendly. Really like the separation of lines for rec and medicinal. Easy to order ahead for pick-up.
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March 29, 2022
I loved this place for the first couple years. They were a nonprofit that paid a lot of attention to helping medical patients, you always saw wheelchairs in there- there were even comfortable chairs and benches to sit and read the extensive menu! The prices were great for the quality, you could buy in bulk. Now it's big, dark, loud, and branded, the sort of lame ass place that has cops outside and runs Justin Bieber promos. It feels like I'm at a Spencer's Gifts. Selection is bad, and my regular faves from a few years ago are gone. At least the investors are happy
December 3, 2021
I thought NETA was great until I ACTUALLY tried the other shops in Northampton. Small selection, no atmosphere, and haggard, unhelpful employees (to be fair, if you check Indeed, their managements apparently a nightmare for the people who have to work there).
If you want to reward quality and service, I'd recommend The Hempest. Its not only a superior dispensary it's just a couple blocks away.
August 20, 2021
I been visiting this location since my return to the east coast in 2019. I absolutely loved their first round of pre roll deals in 2019. I have loved every release and every new chocolate bar they have offered. While they dont offer any out of state or vet discounts, I have always found their bud to be of high quality and worth the price asked. I don't mind the long waits up front becuase I know the staff is doing a great job inside hustling those orders. I have always found the local police to be super helpful and kind with the constant traffic jams. As a vet with PTSD and anxiety and lax laws on cannabis it really eases my mind to visit this location and head back to my hotel for a "stay-acation."
They accept debit with a fee. They have a great two line system for med / rec customers. I love the customer service and they always give me their attention to detail and I appreciate that greatly.
August 17, 2021
I used medical delivery today and have to say i was very impressed. I received regu lar updates to let me know when they would arrive. The folks that came out to deliver were super friendly and helpful and the product is always good quality. Thanks for making my day easier delivery folks!
July 3, 2021
False advertising. They charged full price for chocolate bars that are supposed to be 100mg cbd but only tested at 74 mg. Buying 3 was pretty much buying two at the mg you are supposed to receive.
June 16, 2021
Avoid at all costs. I LOVED NETA and their amazing and caring staff. Greed took over throughout the years and the selection went downhill. I cannot imagine why on earth they still employ police to direct traffic there either. They’re not that popular anymore with their downhill quality.
None of the original staff are still there and for such high quality employees to no longer work there speaks volumes. Go anywhere else. The product is junk and over priced.
April 16, 2021
Very friendly service. Quality is not bad. They have always helped me figure out if I ever have had a problem or questions. I have made friends with the staff.
January 25, 2021
Worst dispensary in Massachusetts
January 13, 2021
DO NOT BUY PREROLLS, THEY WILL CANOE.
This dispensary has good flower, but you're wasting your money on prerolls.
After calling, they blamed the paper, the packing, and the lighting. Two of those are on them. It happens at this dispensary more than any other in Western Mass.
DON'T BUY THEIR PREROLLS. THEY DON'T KNOW HOW TO ROLL.
November 23, 2020
Place is just dreadful
October 2, 2020
I remember coming here the first day it opened. It was magical. Now the store is twice the size and even better. Product quality and selection, staff, treatment of med patients. It's an hour away but we still make the trip regularly. My favorite store
September 19, 2020
Picked up a few grams of the Lee Roy and Bruce Banner wax recently from NETA Northampton. Great quality, exceptional service but BEST to get there early as possible as lines do pickup during day esp on weekends. Will be back when in the area 😊
August 28, 2020
Nothing good here. I don’t know if my order processed. Called 20 times. Multiple locations. Emailed. Nothing. No customer service. Complete failure.
August 18, 2020
Great dispensary! Knowledgeable bud tenders too!
August 10, 2020
Excellent product. Efficient and thorough patient support.
It’s remarkably efficient to move through the parking lot and purchasing traffic as a patient.
The most careful about Covid-19 precautions that I’ve experienced.
Staff is always lovely and service is excellent. Thank you!
July 11, 2020
Wayyyy wayyyy to overpriced they really tax to much in ma
June 15, 2020
Great Products!!! Great Experience!!!
June 13, 2020
Been going to NETA for all of my cannabis needs since September 2019, and have been a medical patient since around Feb 2020. I have zero complants! The customer service is very welcoming, the quality of the cannabis is nothing short of great, and it's always quick in and quick out.
May 25, 2020
I really don't know how anyone could say this place is not 5 star. I have tried their flower, kief, edibles and oils and it is always top quality. Very professional place. They allow returns for goodness gracious!
May 25, 2020
They cannot wear your product and it is always under weight 3.5 grams always getting 3 or 3.1
May 2, 2020
I’ve had some minor issues with technical glitches that always seem to get resolved once I exit NETAn with. Thank you!
March 20, 2020
It’s great
March 19, 2020
They are always good at NETA. Everything is run efficient and works are nice and knowledgeable for the most part.
