They are always good at NETA. Everything is run efficient and works are nice and knowledgeable for the most part.

NETA - Northampton (Rec)
Ratings and reviews of NETA - Northampton (Rec)
Great Products!!! Great Experience!!!
I’ve had some minor issues with technical glitches that always seem to get resolved once I exit NETAn with. Thank you!
Hands down the most wonderful in customer service. Some times availability is an issue but I have been coming for years. Kind and knowledgeable staff that make each visit delightful.
8th limits still? Literally the only dispensary in the state with such low limits. Definitely not worth the drive.
The products they sell are top notch. So overall, you can't go wrong getting marijuana from them. The wait in line was more than an hour during the middle of the day on a Friday, which isn't anyone's fault, since the demand is so high and they are working as fast as they can. But it's cold up there in the winter, so dress warmly. I'd hate to show up on a weekend day. One problematic issue is that they are overcharging for their product and obviously turning a huge profit doing so. When you do finally manage to get inside after waiting forever in line, you'll notice how slick everything is, how nicely the store is designed, and you know the owner is living on easy street. A lot of money went into the design. Also, the packaging for much of the merchandise is unnecessarily fancy; again, there's no need to make shiny boxes and containers with pretty logos. Just package good product and lower the prices some. We The prices are outrageous. The second problem is with parking. It's almost impossible to park anywhere near the dispensary. NETA made a huge mistake in opening the business in the location they did. It backs up traffic, it bothers neighbors, it requires cops to block streets and stand around all day (soaking up taxpayer money, probably causing the price of the product to be raised to pay for the cops), it makes trying to find a place to park a nightmare. I drove all the way up from NJ (where Big Brother still demonizes weed as if it's a nuclear weapon) and after a five-hour drive did not appreciate having to circle the block numerous times and then finally park next to a sign that said "Please don't park here unless you're a resident," simply because I couldn't find anywhere else within a mile to park. In a nutshell: They sell fantastic product, they overcharge like you wouldn't believe, it's in a horrible location, and the wait is outrageous. But if you're like me and can't find good weed anywhere else, then just grin and bear it, because the merchandise is worth it.
It’s great
Nothing good here. I don’t know if my order processed. Called 20 times. Multiple locations. Emailed. Nothing. No customer service. Complete failure.
I visited NETA in Northampton, MA in the spring of 2019. I ordered some prerolls and gummies through the website and had an email that they were ready for pickup in 30 minutes. All products were great quality and the line was only a 5 minute wait. Overall, a great experience and I'll be sure to stop by here the next time I'm in town!
They cannot wear your product and it is always under weight 3.5 grams always getting 3 or 3.1
This is a bit of a two part review. As a recreational customer, I have been here twice since they opened. My first impression: I was one of the first people in line on opening day. Got there at 6am and was maybe 30th in line tops. It was very cold and raining and NETA personnel were out going up and down the line all morning offering coffee, cocoa, and pastries to everyone waiting. They also were often communicating updates on the opening time as well as procedures they had to go through that could potentially delay that opening. Upon opening, the line moved at a pretty reasonable pace and spirits were high the whole time. Entering the establishment was almost breathtaking. The interior design and decor are very modern and an honestly beautiful aesthetic. It feels very modern, almost futuristic. Very sleek and professional. I was immediately seen by a member of the team who was incredibly helpful in answering my questions. I have never used a vape pen of any kind before and wanted to hear the pros and cons between brands as well as how to use, charge, and refill the device. It was a very comforting atmosphere all around. I decided on my vape (I got the red Rubi, but it was a toss up between that and the Apex) and was on my way. The whole in-store process was maybe 10 total minutes. The second time I went was just this past Monday (Dec 3, 2018). This time I went a little later in the morning than on opening day, around 10am, and was incredibly surprised to find there was no line what-so-ever. Got to the store, gave my ID to the people at the door, and once again was in and out of the store in a matter of minutes. This time was a trip to grab some flower. I grabbed the Jack Frost which, being honest, smelled absolutely amazing (props to whoever bred and grew that beauty). Once again, everyone was warm, welcoming, and happy as could be. I'm a big fan of this place and look forward to many more future visits. A quick For What It's Worth: The prices currently are definitely high, but this was the same on the West Coast in their first few years. Once the supply outweighs the demand we'll be seeing inexpensive top shelf weed and that'll take less time than it took for the CCC to get these shops open in the first place ;)
What a very dumb idea to sell both medical and recreational cannabis @ the same place. Why not have a place just for medical and a place for just recreational? Or at least sell them in a completely different section of the building. Yes I get that there are separate lines and everything, but being in the same exact room with a TON of people is very anxiety stricken and now makes going to get my medicine a very unpleasant experience, I guess from now on I will only be visiting a dispensary that is strictly medical only.
Great service, friendly people. Reserve ahead is the way to go
Had no preroll Sativa bought 3.5 grams of Green Haze, has no THC in it according to assay, stuff is crap. Leafly not the same quality or availability of product, call ahead to see if they have what you want.
Sure wish you guys would answer your phone.
Great Experience but kind of mad at 3.5 Gram Flower Limit. Concentrates were fire Stuff I bought was Bruce Banner Shatter and Sweet Tooth flower.
Came here once, flower looks smells good, high was OK for just the sweet tooth everything else was wack. Concentrates are trash. Only spent 200$ and got 400$ worth for new patient sign up since I recently got my card & the staff was kinda firm & lacked personality or interest in her own job but im not sensitive like most people but other then that i wouldn’t be quick to go here its a 7/11 for weed big crowds & mediocre product
I love this place. I always have a great experience here. The product has always been great quality and the customer service has always been a pleasure to conduct business with.
I wish they would stop changing the recreational amount you can purchase. An 1/8 of flower is too low and one day you can buy a 5 pack of prerolls and the next only 1. Good shop overall.
Something is up lately and not sure why I’m not seeing anything written about it. The adult recreational supply seems to have dwindled down to only two types of flower available!! And one strain is mostly all CBD no THC WHAT’s GOING ON NETA??
Rude staff. Great product. Unfortunate combination. Been here about 20 times - there are better places to spend your money.
Im very annoyed with this company. They do not hold enough products for their non-medical customers. For weeks the keif has become medical only. Ive found multiple seeds in their bud. Over priced. Charged my card 3 times for one purchase. Several problems they need addressing. I dont know if its management or the laws in Massachusetts. I thought things would improve but they are only getting worse in quality. Go to Insa over Neta
This place used to be a decent dispensary. As of late, however, they have SEVERELY declined. They seem to only be able to stock the same 3-4 strains. They also have apparently had some stock issues, as they have imposed heavy restrictions on how much can be purchased in a given visit do to a self-admitted lack of flower available. There is little to no variety, and for recreational adult use, the purchase restrictions imposed due to stock issues does not bode well for NETA’s reputation in the area. Hopefully they can get it together, it’s a shame, because I used to enjoy this place.
Best product around!