NETA - Northampton (Rec)

Place is just dreadful

My husband and I LOVE NETA!! As recreational smokers, it is SO MUCH BETTER than dealing with sketchy, unreliable people!! Every employee I’ve met has been incredibly helpful and friendly, especially NICK! That jabroni is DA BOMB DOT COM!! Also ELI!!!! We are twice a week customers, and drive 3 hours round-trip for the high quality flower and concentrates, and it’s absolutely worth it! We love you NETA!! Keep up the good work!! Our only isssue has been a few joints that were a bit loose and didn’t smoke well, easily fixable if you know what you’re doing...the high prices (pun intended!), and the fact that when stock on shatter or wax gets in low supply, it’s medical only! Other than that, NETA has been very good to us!

The flower for sale for adult use is old, dry and the buds are tiny. I say this knowing full well what I have previously seen from the medical counter. Specifically then nugs are consistently just pebbles. Sad really. The storefront is decent, modern and bright but no smell jars, no viewing area, just a continuous procession due to lines. The staff is actually the best part. Very knowledgible about strains and product specifics. As more shops open, the shortcomings of Neta become more apparent with each visit. Try somewhere else first, and only come here if you reserve ahead...

Low potency weed here. Been here twice and was disappointed noth times. Very nice helpful staff here but their flowers are very low potency.

What I would say about NETA Northampton is that they are a recreational shop. Not medical. I understand as one of the first recreational shops to open, they needed to adapt quickly, but it took a toll on the medical aspects. There was a very small area cordoned off for medical patients. I was asked to fill out my paperwork at a counter area with cue ropes against my back. I filled out the papers and proceeded to the medical area. This was my first experience as a medical patient and I will say that all the staff was very friendly and welcoming. The person I spoke to handed me a menu and I explained some of my knowledge and issues that made me pursue a medical card. She assumed that I knew what I needed to. She had no advice whatsoever. I spoke with her further to see if she would give me something more and she told me that she has been "just learning as she goes". I accept this as a recreational sales person. As a medical assistant, this was frustrating. I made my purchase and the flower quality was great. The vape cartridges were okay. Clogging was an issue. Overall, I cannot say that I would recommend it for other medical patients, but recreational customers should be please with the service and staff.

I drove up from Connecticut to visit NETA a few times now since they began Adult Use sales and I’ve not been disappointed yet. The reserve ahead function works perfectly in my experience. The longest I’ve waited for the ready to pickup email was about 45 minutes but that was only a week or two after they initiated Adult Use. As of late it’s usually only 5 or 10 minutes tops. Either way it’s an hour and 30 minute ride for me so I just place the order before I leave. Flower has been top notch for me as well! Nicely trimmed and securely packaged with strain info right on the label! They also sell an awesome UV glass stash jar that’s holds up to a quarter ounce for only $5. Nice variety of strains available so there’s something for everyone! I also enjoyed both the Apex and RemPen cartridges. RemPens are available in different strengths and strains which is very convenient for me as I like to have a more mellow Sativa for daytime use to help with anxiety and stress but a heavy hitting indica for bedtime. Customer service was great and when ordering ahead I’ve never waited in line for more than 10 minutes! Store is very clean and well organized it was just a great experience all around IMO.

I’ve been getting high for quite a long time, but I’ve never reviewed a pot shop. But now my friends and I are getting arthritis in our knees and worse, and Allay lotion *works*. Put it on and the pain stops. This shouldn’t surprise me, but it does. It has worked for several days now so it’s not placebo effect. It’s enough to make me come back to Noho (from NYC) and get more, Neta is the only place in Happy Valley that has this stuff.

great place. can't order ahead on Leafly it's 11:44pm

FYI we are getting hosed. Go to Washington or Colorado and look at the prices. They will never get rid of the black market with flower prices like this

Always helpful and nice here. Easy to get in and out. Attentive to medical patient needs even with the addition of recreational.

Very organized and clean. Warm, kind and helpful staff.

I've been twice so far for recreational. Ordered ahead with Neta Express both times. I've yet to hit the 10 minute mark in and out. Reserve ahead and go on a weekday if you can. Unless you have to ask a bunch of questions reserve ahead is a no brainer. I parked right across the street from the parking lot opposite the portable toilets. My only regret is I live 2 hours away and can only get 3 grams of the flo og at a time. Love that master kush too! I also know my weight was right. Not shorted. I see some pretty angry reviews from medical people. Get a life, most are full of bs anyway. Don't be mad if you have to share a little.

A less personal experience than I’ve had at other local Mass. dispensaries. At times all concentrates on menu are for medical users only which is no help to recreational.

Have been going here since day one of rec use. Very friendly staff. They have had limits on the amount you can get. Which is understandable so everyone can get some. Never been a vape person. Was worried about less then great quality from the street. Got my first cartridge opening day. I am a huge fan. There chocolate bar tastes great also. The reason i am writing this review happened last week. I order a 1000mg cartridge of cherrie pie. When i opened it up it was a little sticky. Fine thought that was just a packaging flaw. Turned it on and couldnt get a good pull. After a minute you got a pull but some oil would come out. Over a few days almost half the oil had leaked out.i wrote a email not really expecting much. They got back to me within 12 hours and said if it was malfunctioning to bring it back to exchange it. I was floored. I returned it today and am a very happy customer. In business things go wrong it is how it is handled that matters. Great job NETA

I've been to this Neta location a few times now. I absolutely love it! I love the order ahead online feature, but the line hasn't been very long in months. They're very quick, workers are nice and informative, product is always good and consistent. There is a large selection of products as well. Overall, i really love Neta Northampton! Its a far drive for me, but one i make every month or 2.

They no longer care about medical patients.This was the first dispensary I visited when I first got my medical card 2 years ago. At that time, the staff was helpful and would offer assistance as you came in the door. They were the only game in town in the Western Ma. Since then, they have slowly declined in quality of product and service. I would see obviously new patients who were bewildered by the choices and no one offering to help. I actually sat with a few to help. When they started the option to order ahead and pick up, I utilized that. I ordered 1:1 5 mg gummies and when I got them home and opened the bag, discovered they were a 4 mg and no one told me this at time of pick up. When I called, they made no apologies but told me to try taking a little more and that they knew that the dose was lower so they tossed in a few more gummies. This is my medicine which works at that dose. If CVS decided to dispense pills at a lower strength and said to figure out what works and that they gave me a few more pills, that would be ridiculous.AT the least, they should have informed me and I would have the choice to buy them or not. They charged me the same price. I hadn't been back since they opened recreationally til yesterday. Both ends of the access road were blocked off and I was told to find a spot on the road, the nearest spot was about 3 blocks away.Being a medical patient meant nothing. I will not be back. They are not the only game in town and there are other dispensaries that still care about their patients. Never going again!

Great location and products

Great location, can get ridiculously busy at times. Use the buy-ahead. Worth it.

NETA "NoHo" is the model of how cannabis can be marketed professionally and without all the stigma that comes with "using drugs". The variety of strains, methods, and amounts of cannabis are mind-blowing. I cannot recommend enough that you do the reserve ahead option - they will sometimes turn off the reserve ahead for adult use (when they run out of stuff), but if you are awake at 8am, reserve your goods! Only once did I reserve early and then, by the time I got to the dispensary, one of my items was sold out. The budtenders are smart and know exactly which strains to recommend. Unfortunately, the adult use, non-reserve ahead line is long, and sucky if the weather is crappy - try to avoid it. Due to the popularity of this place, it always feels like a cattle pavilion when you get inside (the medical side of things, however, maintains a pleasant, relaxed feeling), but the sales folk are always friendly and patient. I love NETA and hope they open more shops!!!

I didn’t appreciate the way I was treated when I asked a couple of questions. Very unhelpful staff completely lacking in personality. Sorry looking silly does not give you personality. I was herded when there was almost no one there to heard. The store looks nice though and seemed clean though. NETA is not the only shop around and will soon not be the only store in town. Gotta do better.

Firstly, the flower here is top quality. That’s my favorite thing about NETA. It’s not the best first-time walk in experience, as it’s usually really busy and you’re just handed a menu and pushed into a fast moving line. Budtenders are ok but the volume of customers makes it a little intimidating to ask all the questions you might have. However, NETA offers a great experience for people who know what they want with their online reservation system. Put in your order online, go to a special line for reserve-aheads and you’re in and out in no time most days. Takes a minute to get fully comfortable with, but highly recommended for some absolutely beautiful flower.

Went to NETA for the first time on New Year's Eve, the line was long but the express line was longer. It moved fast though and we were in and out within an hour. Sadly, there were only 3 pre-rolls to choose from, and since I suffer from anxiety attacks I chose the only one that didn't list anxiety as a side effect; Sweet Tooth. Same situation with flowers, so I went with an oldy but goody; Walker Kush. My budtender was knowledgeable not just about the product but also my symptoms, and was certain sweet tooth would be a good match for me. She was right. She showed me that the the pre-roll containers are air-tight so you can just drop it back in and close the cap to snub it out. She also mentioned that NETA receives anywhere from 1,500-3,000 patients daily. Very impressive. I returned New Year's day for another pre-roll of sweet tooth... I parked right in front of the building, no line, took 10 minutes.

Very friendly staff, I recommend pre ordering online before heading into the shop! Cuts the wait time down considerably.

Great location.