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Logo for NETA - Northampton (Rec)
DISPENSARY
MEDICAL & RECREATIONAL

NETA - Northampton (Rec)

Northampton, MA
4.3(322)
563.3 miles away
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Ratings and reviews of NETA - Northampton (Rec)

4.3
(322 reviews)
4.2
Quality
4.4
Service
4.3
Atmosphere
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Reviews 73-96 of 322
January 31, 2019
e........t

Decent presentation, but the flower just didn’t work for me. Very dry, barely any flavor despite a nice aroma. Low potency. Disappointing, considering what’s out there.

9 people found this helpful
Dispensary response:
Hi east_ent - we apologize that you were not pleased with the quality of our product. Helping patients and customers have access to the highest quality cannabis products is what we are all about at NETA. Our team takes great care to ensure that all flower is carefully dried and cured as best as possible for each batch. We keep Boveda packs in our storage containers to maintain appropriate moisture levels for our flower. Pro-Tip for next time: always ask your PSA to look at the buds ahead of time. We guarantee our products 100%, please feel free to bring in any unused flower and our staff will work with you to make sure you are happy with your purchase.
March 6, 2019
November 30, 2018
s........5

This place has been amazing until they opened for adult use. I am a patient and have been trying to put in an order for later pick up and the website no longer recognizes me as a a patient. Please fix your system! Some of us are not euphoric about being able to get high legally—for some of us this is a serious health matter. You are not doing a good job taking care of your patients which is what we were worried about when your greed made sales more important than the service to your patients.

6 people found this helpful
Dispensary response:
Hi yvargas, thanks for taking the time to write and submit your review. We are sorry to hear you are having troubles with our Reserve Ahead web feature. There are a couple troubleshooting methods you could try: 1) Our Reserve Ahead web feature is open and available to use when our locations open for the day (Northampton, 8 AM, Brookline, 10 AM + 12 PM on Sundays). 2) There may have been a glitch in our system. The best way to take care of this is to refresh your cache. Generally, this solves many issues. You can clear your cache by holding the Shift key plus clicking on the Refresh button on your browser. Another option you could try is opening Reserve Ahead in a different browser. If after clearing cache, you find you are still unable to add product for Medical Only, please contact us here with your P#: contact@netacare.org
February 11, 2019
July 7, 2019
m........x

Love this place. my only complaint is the 1/8 oz limit for recreational use. I puff that in a day, easy.

1 person found this helpful
August 27, 2019
A........8

I used to shop here frequently, but I was unable to use their online reserve ahead the last few times because the site's not working for me. I asked the manager and 2 other employees about it and they said there were no problems.They really didn't even care. So, I'll just go elsewhere or grow my own. I really can't deal with the attitude.

3 people found this helpful
Dispensary response:
Hi Antler, We apologize that Reserve Ahead has not been working for you. Please feel free to reach out at contact@netacare.org with details on the issue you're encountering on Reserve Ahead and we will be happy to help.
November 19, 2019
August 23, 2019
k........3

Great place and great staff with amazing selections.

January 30, 2019
M........6

Can’t wait for Neta to reveal how many employees are developing lung infections and asthma for 12-16$ an hour. They have about 3 strains tops that are clean, the rest are all riddled with mold. They thought more co2 would solve the problem, wrong! All it dos is make the plant structure into blooming footballs of mold. The grow wearhouse used to be something else, and the previous tenants left it in a dump. The vents and building itself are riddled with mold. Guess they thought they made a steal in buying it, an now they know there f’d because relocation would cause a massive hault in production, thus they wouldn’t make their millions a week. The employees that don’t report getting sick also smoke 5 blunts every hour (while at work) maybe there bodies alhave adapted. Rather than try to improve the health conditions or god forbid increase the wages off the millions they make, they know that there’s stone kids lining out the door to work there. An thus the cycle will continue, oh and recently they got bought out by Suretta Wellness, most likely to help them when all the lawsuits start flooding in from employees and patients.

8 people found this helpful
Dispensary response:
Hi Mrj2886 - NETA is fully compliant with all of MA CCC's regulations. Every provisioned item and flower is tracked meticulously from seed to sale and no product ships without passing rigorous independent testing and state protocols. For any finished product, we perform the following tests: microbiological and bacteria, yeast and mold, mycotoxin, heavy metals, pesticides, as well as for the cannabinoid profile. All of our products are required to pass these tests before they are available for sale and we are fully compliant. We read all of our reviews, emails and honestly want to work with all of our patients to give them access to the medicine that they need. NETA makes every attempt to constructively respond to all patient inquiries and comments. However, the tone, innuendo, and outright inaccuracy of this review clearly indicate an ulterior agenda.
March 6, 2019
February 7, 2019
S........y

Best feature : live menu posted nightly. It is nice to know exactly what is available and to be able to plan ahead, especially when travelling from quite some distance away. HOWEVER, the advertised prices (esp on edibles) are not always the same as the actual in-store prices, but they're usually LOWER in the store so that's not really a problem, just something to improve upon. Flower : no complaints, weights are pretty accurate, quality has been good Pre-rolls : Also good, just wish they had more variety available at any given time Edibles : totally worthless, I have tried taking 2-3 pieces at once of the chocolate, the gems, and the lumens and have not gotten even a tiny bit of a buzz from any of them. Plus one of my bottles of lumens was ALREADY OPENED and only contained 18 pieces instead of the advertised 20. They are all an absolute rip-off and I will not be buying them again.

Dispensary response:
Hi SWEveryDay - We appreciate your input on our Reserve Ahead web feature, and we are always taking suggestions on what we can improve upon. We apologize that you did not have the anticipated effects with our edibles. Cannabis affects everyone differently, so sometimes it is tough to accurately predict how an edible will work for you. As always, you can bring back any product that did not produce the results you desire. Just bring in the receipt from your transaction, and we can process an exchange. We apologize that the inside seal was broken upon purchasing, sometimes the tamper seal releases inside the bottle cap instead of staying snug on the bottle top. This is something we are currently working on in our packaging department. Additionally, our Lumen bottles are packaged by weight, so you can be assured that the amount of cannabis oil is the same within each bottle and the total MG is correct. The variance is between the size of the Lumens. Our suggestion is to count out the total number of Lumens and divide the Total MG by that amount to get your desired dose. We hope that you come back to NETA so we can help find the right cannabis infused product for you.
March 6, 2019
January 31, 2019
D........2

I bought two types of the Dline gummies, all they did was give me a headache and the worst stomache problems in years (Both made me feel bloated and have really foul gas). I also bought an Apex one Grandaddy Purple Cart and got one hit before it stopped working. Definitely a cheap cartridge. The distallate seemed good but couldn’t really tell much more from the one hit Very disappointed. I will not be visiting again

8 people found this helpful
Dispensary response:
Hi Dawg72 - We apologize that the edibles you purchased did not give you the desired results you were looking for. Cannabis can affect everyone differently and sometimes certain products do not agree with different bodies. Any product that you feel is not medicinally effective can be brought back to NETA, even if you are a Adult Use customer. Simply bring in the product with your receipt and we can exchange the product for something else. We strongly encourage you to return your Apex One cartridge, it sounds like the battery died prematurely. We assure you not all of our vape pens are of this quality, we understand mechanical errors do happen which is why we have such a generous return policy. We hope that you come back to NETA and exchange your products for a more effective option.
March 6, 2019
July 1, 2019
j........o

Fast service, friendly staff. If busy can seem packed inside on the rec side

November 21, 2018
m........i

I felt the need to write this as soon as possible! I was probably one of the only medical patients that actually WANTED to go to this location on opening day for recreational use, because i had for once, never been to NETA, and I wanted to witness this wonderful event.I could not believe the number of people that were there getting in line all the way around the block! Since I have a patient card I was able to walk right inside and go to the medical side of the facility. The location and the building are both amazing! Very beautiful, i love that area. The consultant/budtender that i was greeted by was named Max, and it was the first time that she had registered a new patient, and she did and awesome job getting me put in the system and applying all the discounts (I had no idea about some!) She was a new employee, but I was amazed at the knowledge that she had of the products, and figuring in the discounts as i picked things out so that I could leave super happy :) All the staff is extremely personable and friendly, and they were very organized in handling this huge influx of people. I was in and out of there in not too much time at all, although I had to wait for my friends who were in line. I can imagine that this will become more streamlined everyday that goes by, but it was not as long of a wait as it seemed it would be. The products that I got are all of the highest quality I have seen from the 3 dispensaries that I have been to... excellent!!! Keep up the great work Guys and Gals. I can't wait to visit this location again!

2 people found this helpful
January 8, 2019
D........m

Off-site parking only for non-medical clients. However, there is parking in a nearby adjacent parking lot on weekends. Order ahead! You’ll wait in a much smaller line. Product availability was quite limited. Only several flower options and zero edible options for non-medical. Picked up 1/8 GSC. Long line outside for non-reserve orders. I visited shop after leaving nearby INSA dispensary and line there was much shorter.

3 people found this helpful
December 3, 2018
s........0

Historic! Drove past the first day they opened for adult use and kept on going lol!! At 7:30am lines were around the block.. So waited a week, put in an express pickup order, easy!! Bypassed over 100 people waiting in line outside, walked right in...great store, incredible people who work there! Have been back a few times, and I cannot day enough good things about the way this place is ran. Top notch!! Of course being one of 2 stores currently open, the prices are a bit high however the quality is fantastic! Have samples GTH, Hack frost and Flo flowers. Very smooth, obviously well cared for medicine. Top notch in flavors and effects. Have also tried some cartridges and nice as well.

2 people found this helpful
June 25, 2019
s........e

For any medical patients in the area (even if you’re not, make the trip- worth it), this is the dispensary to go to. I have been greeted every single time I go here by a knowledgeable staff member who is there to help suit your needs. I have called this dispensary many times, with different questions, and have always gotten a response that was extremely friendly. The bud is top notch, the prices can be somewhat high SOMEtimes (I find them to be average)- but I have not had one batch of bad bud to date, and I’ve been coming here for months (daily customer at that). Although the parking for NETA can seem a little daunting, it is all controlled by police officers who are good at directing where to go IF there is even a need to go to additional parking. Always spots reserved for med patients - I’ve never ever had to go to the additional parking lots. I literally love the staff at NETA Northampton- EVERY SINGLE time I am in here I stress that to them! They have made my experience as a MMJ holder amazing, thank you thank you thank you!!!!!

December 23, 2018
P........4

I've been to NETA in Northampton twice. My first time I went on an early Monday morning. No line I was driving home very happy with my bag of goodies within 20 min. Everyone was great, the girl who waited on me though didn't seem to want to take the time with me. I'm 54 and don't know a lot about, wax,oil, shatter. I do know a lot about flower. The girl was wearing a knit hat and she wasn't rude but I felt rushed. Arcata train wreck( prerolled) was awesome and GG4 was good but not better than trainwreck. My second visit was a bit different seeing I went on a Saturday( huge mistake) the line was down the road. I did meet great people and we moved slowly but steady. The staff was great, the budtender was super nice. I got Moonshine Haze and GSC I wanted Facewreck but they were out. They were both good, but that Acarta Train wreck was best so far for me. The one issue I have is the flower is very dry. I put a piece of lemon rind in and it added the moisture. I will continue to go there. It's run very organized and I've met some awesome people. The police also keep things safe. The interior is really beautiful and clean. And the smell inside amazing!!

January 23, 2019
S........r

MEDICAL Patients beware. They’re off the tracks here folks. Definitely not saving their inventory for medical patients as promised and it’s not fair to those whom rely on specific items. It’s a shame honestly. Before the started selling to Adult Use customers, they used to offer advise, or opinions but now it’s like they’re just robots bagging up products and collecting money. Sad to see they’ve sold out to a bigger nationally recognized company as well. The service is only going down from here and it bums me and a lot of other people out!

4 people found this helpful
Dispensary response:
Hi Samcharp, thanks for taking the time to write and submit your review. We want to address several of your concerns in regards to inventory. Regulations require us to reserve 35% of all inventory for medical patients. To that end we have developed an inventory management system with sufficient buffers to ensure widespread availability of products for our medical patients. We also have exclusive products designed just for and available only to medical patients. Where Adult Use customers have limits on flower and vaporizers, our medical patients have no limits whatsoever. For more information on medical patient inventory and current availability, please visit www.netacare.org/reserveahead.
February 11, 2019
January 12, 2019
l........3

for adult use, this dispensary is very poor. my partner and i were coerced into buying the most outrageously expensive items after being told everything else was conveniently out. purchased items not only had missing parts but also were much, much weaker milligram than we were led to believe. never again!

12 people found this helpful
Dispensary response:
Hi leaf43, thanks for taking the time to write and submit your review. Our staff are trained to suggest products in lieu of desired products that are sold out, however the choice of whether or not to purchase is always yours. In the future, be sure to use our Reserve Ahead web feature to secure your desired products ahead of time (netacare.org/reserveahead).
February 11, 2019
March 18, 2019
y........1

Been twice and not a big fan of the edibles, way too mellow and takes half a bottle to get any effect. Looking for reviews of anyone who has tried the distillate.

2 people found this helpful
January 3, 2019
p........h

They sold out their patients to dispense needed medicine to recreational users. For the very first time I am unable to acquire what I have used for months. So very disappointed. Almost former patient.

5 people found this helpful
January 28, 2019
l........k

Better buds literally everywhere else. Everything is dry. Smells like hay. You guys have no terpenes in your buds. No taste. Your ash burns grey/black. There's rarely any white ash (white ash is a sign of a good grow for those of you who don't know.) The staff used to be amazing. Everyone seems pretentious now. I asked how a certain strain was (honestly it was more for their sake I guess. I know my shit). The budtender says, in a pissy way, "it really depends on what I'm doing you know." Wow great help. If I were a patient who literally didn't know...just wow. All you guys care about is selling product and you don't care how lousy your buds are. Thankfully there are many other dispensaries near by.

7 people found this helpful
Dispensary response:
Hi Linkdead56k, thanks for taking the time to write and submit your review. We apologize for the experience you had, and would like to address your concerns. Our 24-hour humidity controlled cultivation environments are designed to mimic the perfect weather for growing cannabis. Each plant receives everything it needs to produce potent, flavorful, and beautiful buds. Plants are flushed for a minimum of 10 days to remove any residual salts and additives. Additionally, all final product is required to be tested for numerous substances, including heavy metals. Our results for these compounds are extremely low (parts per billion), if detected at all. This is a great indicator of how our plants do not retain any residual nutrients by the end of their growing cycle. We have made it part of our organization to go out of our way to make the best environmental choices that we have available to us. Additionally, we take pride in the training we provide to our staff - unfortunately, you did not receive that exceptional care. We have forwarded your feedback to our management team.
February 11, 2019
August 18, 2019
p........m

Very friend people and perfect selections for amount of customers coming in to keep lines going quick!!!

May 23, 2019
M........y

What happened...your flower used to be soo good..you used to be the kings of strong flower...its all weak and dry...youve gone downhill since yall sold out...

7 people found this helpful
Dispensary response:
Hi MightyMouthy, Providing high quality medical cannabis is our priority at NETA. We assure you we are working on producing the best possible cannabis flower we can. We take pride in our products and offer a 100% satisfaction guarantee. Please feel free to come directly to the dispensary door and let our staff know you are there for an exchange, they will be happy to let you in so you can exchange any remaining flower at the dispensary for another product.
May 24, 2019
April 19, 2019
S........p

Strains are old phenos losing quality by the cut. Terp-less/dry and harsh to smoke. The store is boring with little to look at. Way better places to go in MA. Rec or Med.

5 people found this helpful
Dispensary response:
Hi SchromItUp we apologize for your dissatisfaction with our flower. Providing high-quality medical cannabis is our priority at NETA. We assure you we are working on producing the best possible cannabis flower we can. We take pride in our products, please feel free to return any unused flower for an exchange at the dispensary for another product.
May 5, 2019
June 23, 2019
A........2

Reserved online, was in and out in no more than 10 minutes. Top notch service and top notch bud!

May 19, 2019
D........3

Really Good Rubi Carts, D line oil is legit. I really like the shatter and wax. Always fire.

345...14
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