Nirvana Cannabis - North Phoenix (Med/Rec)

I love my local giving tree

Love love this spot. Great staff, great deals.

I have been a long time GT patient. I started purchasing my products at their first location and eventually became a regular, making sure to rep them every chance I got because their professionalism, customer service and energy of their store truly set them apart from the rest. I sadly can no longer state they are the “best” dispensary out there. I had collected thousands of rewards points over the years, saving them up so I could one day use them for a large batch of my favorite flower there, Deathstar. Since entering their new location I have been told there systems have changed and my points would take time to access them. I provided my contact information to one of the the managers and was told I would be called. I never was. That was months ago. I totally understand they are busy and changing managing systems can be difficult. So, giving the full benefit of the doubt, I went back and tried speaking with another manager. She was dismissive and defensive when I spoke with her. Said she didn’t have time to try accessing my information at the time because “as [I] could see, [theyre] really busy now. They are now ALWAYS busy due to recreational users. I let her know I understood but was also disappointed since I had already been promised to be called. She said she couldn’t do anything for me now, provided her name and again promised to contact me. It has been over a week and I have still not been contacted. This is tremendously disappointing. Clearly now they have changed their serving model, opened to recreational users and changed their teams, they no longer really value their patients. I no longer even feel like a patient but now feel like a customer. Once you’ve paid, you’re no longer of value. The illusion of their prime customer service is just that and sadly, this will prevent at least this MMJ patient from returning. Fool me once, ya know. My previous review from years past, I now retract. If you are a recreational user that wants decent product and an ok price, sure this could work for you. In and out, not really a quickie but you’ll get your rocks off. I personally have higher standards. We are no longer kindred.

The Giving Tree is usually the first place I look at for flower. I like their own brand.

My Bud tender was very nice, funny and helpful.

First experience is ok, second experience was terrible. Definitely will be putting that into consideration coming here

Happy

I came from fairly far away to pick up buy one get one Orion pods as leafly had indicated they are BOGO. Well the leafly system didn’t state you had to buy a full and half gram. I added two half grams and it gave me the $45 discount on one of them for an online order. After arriving at the store I was informed leafly was incorrect and they would not honor the deal. My other experiences with this store are great, especially as I enjoy the Kindred caps, and other high quality items. I just am very turned off with this situation.

Sadly today will be my last day visiting the giving tree. I had a horrible experience. It went smooth up until I went to check out, at that point it all went South. I had purchased a large order that was already pre-bagged and the person at the register asked if I wanted her to verify what was in the bag. As I was spending nearly $300 I did. She gave me an attitude and after verifying the first bag asked again if I wanted her to verify the second. At this point I had a line of people behind me saying that they wish they were my friend and they could go home with me. I didn’t feel safe leaving dispensary and had it been nighttime I would’ve walked out and not purchased what I went for. I had her recount the bag as I originally asked and I will not go back again. It’s sad the giving tree used to be one of my favorite dispensaries but since we have gone recreational I’ve stopped going to dispensaries very often. The service has really gone downhill and the giving tree is no exemption to the statement. It was a sad day for me

My first experience at this facility was very professional and plesent. I am made an online order through Leafly that wasn't completed due to it being my first visit. The staff were completely cooperative and quickly helped get me signed in and set up for all future visits. There customer service and selections were outstanding.

I will be back , love the house bud here also the budtenders were very nice

They are friendly and efficient. The pre orders are really fast. The quality of their flower products is superior to the other dispensaries I have used.

Girl who served me was awesome. And mad cute.

Love this place ! Always have the best customer service. Flower is always on point

Online order was ready within minutes. Staff was great, product is awesome. I will recommend & return. ✌🏼😎

I always like it and everyone is nice.

One of the best spots in the valley . Great selection and very nice staff.

Very cordial employees!!!

Everyone was awesome . I'll be back soon

This is my favorite dispensary. Feels good, right at home with all the nice people that work there :) everyone is knowledgeable. It would be nice if the website goes under “maintenance” or ordering is not available, for there to be a way to let us know. I feel better if I knew if there’s a time I can’t order online. That way I am prepared to be there in person to place an order :)

This is my home dispo. The quality and freshness is nice and sticky and the service is helpful and informed on their products. The point system is awesome as well! Thanks you guys!!!

Death star is always really good

Love it here man

I came in the guy that help me around was great now getting to the line I order my things way before somebody after me got there order I then ask am I next saying my name is Ashley then Robert goes so no not next then say I got Ashley oder ready what not cool he guide me and was rushing the whole time not asking if had great service then I ask for the manger then said I am but hold on if you are way is your service more giving and more energy as am telling him not great service he still be a kid saying you can leave if you want not knowing I came try the bud but he made to point he didn’t care about lose somebody cause they felt like he was just rushing not real caring that’s sucks