Waited on hold for almost an hour to place a phone order. Had them confirm what they had in stock since it was not exactly what I wanted. Drive there and they actually don’t have it available. Not even an apology. Never tried to call or text me to let me know. 3 rd time they have done this to me.
Hi, MacMin84, we have checked a bit and don't see any calls that long in our call log, but we would like to look into this some more. Please call us at (480) 912-4444 and select option 5 so that a manager can look up your record and help figure this out. If you'd like to order the fastest way, you can place an order through www.nova.shop and do it all online. We are sorry this happened and hope you will give us a chance to figure it out.