So, enough complaining about opening day jitters. We got through it, and won’t have that experience again. The last time I visited, on a Friday afternoon, the place was empty. I pressed the button, was immediately buzzed in, and showed my card. 15 seconds later I was in the waiting room. No wands, no hassles. The budtender saw me immediately. I told him what I was looking for—an indica or indica-heavy hybrid—and he recommended a strain that he had tried earlier in the day. He was helpful, attentive, and cool, letting me see and smell the bud, and we talked about how and when to use it. I paid and was out in 10 minutes. The budtender’s recommendation was spot-on. Their stock keeps growing, I get updates by text, including special offers. If anyone is having a better experience elsewhere in MD, rock on. But this is exactly what I expect of a new business working under a regulatory microscope. I suspect that after they settle in they will develop a personality and atmosphere that fits their repeat customers. There is no reason whatsoever that anyone should not visit this business. Celebrate the opportunity to purchase medical-grade cannabis in a safe, clean, friendly environment.
Ratings and reviews of Potomac Holistics
I love the helpful people at Potomac Holistics. Jamal has been a huge help to me in figuring out the best way to treat MS symptoms. I’m so grateful for their help and their gift for calm when the world feels really strained all around me.
Always love coming here! All of the employees are very personable and know the products well. They always make great recommendations and the products are always top of the line. If you haven't seen their selection or been in the store before, it is a definite must!
My Husband is a paraplegic and has severe neuropathy pain and spasms. We are new at the use of cannabis to control his pain. I did a lot of research on the internet and still had tons of questions. Everyone here has been so patient and helpful. I love the fact I can order on line, actually talk to a person when I call and feel comfortable when I go there. They are well stocked, and have always honored price match. I will continue to use this as my number one place for my husband.
No corporate BS. Know their stuff. Attentive to medical detail. My anxiety and inflammation targeted with vape strains. Best discounts daily. Local loyals community.
Overall I wasn’t very pleased with my experience here. The woman at the front who checks you in argued with me for a few minutes that I had been there before when I had not. After being let into the waiting room (which is big and fairly welcoming) I waited almost 10 minutes. When I was finally let in, it appeared the 2 guys working were just hanging around. They asked what I want and that was it. Didn’t seem knowledgeable or interested in the product or patient. I had to get out my phone to look up info. The $10 off coupon is a nice touch but doubt I’ll ever come back to redeem it. Hands down the worst experience to date at any dispensary I’ve been to.
Friendly staff. Decent prices. Nice discount if you buy over $150. My only issue is that the selection of flower could be better. Other dispensaries have more strains.
I would work there just for the discounts . The staff are very knowledgeable and make you a great deal on larger orders
I visited this location for the first time on Dec 17, 2017. It was my very first dispensary experience and set a bad tone on how the rest of the dispensaries in the state were going to be like. Nope, it's how Potomac is ran. I waited in a line outside in the cold for about a good 30 mins before being allowed to come inside and be checked in. Filling out the paperwork was easy, the front desk staff were really friendly. After being buzzed into the waiting area. I was searched by a security guard and waved a metal detector around me. It really was an uneasy feeling and I felt like I was criminal for coming to buy cannabis. I waited in the waiting area for a 25mins and was called back by one of their Budtenders and started to discussed products. The Budtender really wasn't that knowledgeable on their products. I wanted an indica based product for back pain, but ended up selling me on a Tangie cartridge which is a Sativa. I wish I had the knowledge base that I have now when I went in to find a more appropriate product for my needs.
Really enjoyed my visit to potomac holistics - the agents were warm and helpful. The process was smooth and efficient, and the medicine is very high quality. I did not want a strain which would make it unable for me to go to work during the day and the gentlman was helpful to recommend a tincture which takes my pain away yet offering relief yet allows me to still be ok at work. The flower I got was very potent! (I can only use at night) There were multiple varieties and I received a few to try which helps me the most. I am now getting my mother on board the medicinal cannabis boat - big boost for patients in Maryland!
These guys were literally the trail blazers for medical cannabis in Montgomery County, and have showed why every time I return. They have their restocks and deals, and a team that's extremely personable. I understand appearances and "customers" can rattle patient counselors, but I saw that there wasn't much judgement from the start. They also have great rythym products and started me on a strain fave:Tangie from ForwardGro. Please, give them credit where it's due :)
Popped in to PH on a whim and was very pleasantly impressed by the waiting are, the friendliness of the staff and the selection. Jamal was great. He really knows his stuff. I would recommend PH without hesitation.
Love this place! Great staff, wonderful atmosphere. I’m always satisfied and comfortable. Prices are a little high, but that’s my only complaint
Dispensary agent was so helpful and very knowledgeable, will definitely come again
I arrived at 4:25 on to the opening of the dispensary. They send emails stating that they were having an opening starting at 2:30pm and in reality they did not opened their doors until 4:00pm. When I arrived the line was long, which I was expecting , after waiting five hours and a half we were told that doors were closing at 10:30 regardless of the line. While in the line, only one time a staff member addressed the people at the line, stating that if we brought a green discount card tomorrow we were not going to have to wait in the regular line. In fact, right now the temperature is 40 degrees and there are people with disabilities, elderly and various health conditions standing in line with me for hours. They did not prioritize elderly patients or handicap people with crutches, or in walkers. Standing in line, their stories keep changing, they went from limited amounts to no worries we have enough. After spending over 6 hours in line, it's obvious we are not going to make it inside. The staff who addressed the line was unable to specify if we were going to be seen or not before closing. It is obvious that they were expecting a huge amount of patients and they did not organized themselves accordingly.
Best prices in town. Love the location. Easy parking and no wait time. Great selection too. The CBD I need is always stocked. Thank you
First a first day- not just this business but the WHOLE business, it went well. IT was fun, actually. All the staff was very knowledgeable and super friendly. I am looking forward to coming back again. Thanks!
Excellent location and knowledge.
•hope all of my fellow waiters in pain get back to "normal" soon...•all i know is my neck, shoulders & back have taken an undue beating due to hours of standing-in the midst of procrastination as well as a dwindling supply in the cold•i was amongst others in possible tougher situations due to condition and or age•it was rough for me-they quite possibly experienced a tougher time•needless to say i left-without medicine while approximately 45 people remained in front of me, still waiting to get inside, along with another 60+ behind me• all this with an 'extended' close from 9p to a 'dead stop' @1030p•i got there 15 minutes after they were supposed to open at 230p (clears throat-two hrs later) and left at 944p as they were only taking 4 people into the facility at a time & once i got close enough to notice that, i realized they would shut the place down before half of the people in front of me would be seen•as much as i would like to try another dispensary opening tomorrow, i don't feel confident it will be easy going trying to move in the morning•even if they have better logistics, my body isn't fit for a line of any size at this point•...if you know what i mean•
Granted it was the first day. Average wait time to get in was 6 hours. Very inefficient. After 6 hours of waiting I left. It was freezing outside, I had eaten, had water, or gone to the bathroom for 6 hours. I arrived at 2:45, left empty handed at 9:40. Very disappointing. Met some cool people in line though which was a plus. I will update this review when I actually get to go inside if and when I go back.
Nice staff but a bit cramped
They have worked all the kinks out. Management is on point. Love hearing about the daily specials they send via text. The flights they have are a great way to sample differnet strains. Definitely recommend it.
Great atmosphere and staff. I came to this dispensary despite some bad reviews about their opening day and I was not disappointed. Also people need to realize that in the first month of dispensarys opening there is going to be limited product no matter where you go. Overall a positive experience
Well stocked, friendly and professional.