Emailed ahead of time, spoke to both Krystal and William about their delivery service. Send in my order online, then called the store and spoke to Krystal about 2 minutes later to confirm delivery next day. Since I was a new patient, she needed an emailed copy of my ID, ect. I emailed this to Krystal on the same email we had been using back and forth. Never heard back. Delivery never came. 0 stars.