Ezra was amazingly informative and walked me through any questions I had. He was super honest letting me know which batches were better than other and which he preferred.
Only problem I have found with Potomac Holistics, compared to 3 other dispensaries in this area, they are the ONLY dispensary I have found to dead set on “No Exceptions” - even when it’s their error. There are no discounts or freebies to patients who had something go wrong or any attempt to rectify the situation.
Example: 4/17 they send out a text at 11:30am saying “slow slump discount 15% from 12pm - 1pm today only. NO EXCEPTIONS” I drive to Potomac Holistics and arrive at 12pm, only to receive a text that say “slow slump discount 17% from 3-5pm today only. NO EXCEPTIONS!!” So, naturally I go in expecting they would give me the 17% off, especially since as soon as I brought it up, both the front desk girl and Ezra both said “yeah, that was our bad. Didn’t mean to send out the 3-5pm text until after 2pm.”
Now, the 2% difference only came out to $1.50, so it wasn’t the money, it was the point that they wouldn’t even entertain the idea of giving it to me. Every other dispensary has gone out of their way to make sure I was happy leaving their store, wether that be a little discount (for no reason occasionally, too) or a free pre-roll here and there since I’m in so often. It’s only my 2nd visit to PH’s so I will give them one more chance, considering my first experience wasn’t much different (think I did a review on that visit as well??)