
60 Reviews of Restore Dispensaries - Elkins Park
4.8
Quality
4.7
Service
4.8
Atmosphere
December 16, 2024
This posting is meant for anybody and everybody who has ever been here or plans to do so. As a customer, this is undoubtedly the worst place to leave my money. If I could give a negative number for a review, I would gladly do so. I was in this location yesterday and bought (2) containers of the same item at regular price. By the time I got home, this item was listed on line at a significantly lower sale price. When I called them about this, I was informed they do not adjust pricing under this circumstance. How morally bankrupt and lacking in business ethics can any one business be? I am still in shock. They apparently have no issues with screwing a customer, but seemed very pleased with themselves for doing so; it's their practice.
I seriously wish lower/negative values were an option to express my opinions. Their customer service is obviously not a concern to them. As far as the quality of their products are concerned, they carry nothing different than any other dispensary in the area. This does not even warrant a response. They offer nothing unique. Their in-store service, again, is no different than any other dispensary. What separates them from the others, is their lack of business ethics, morals and fairness. I'm glad I decided to use my patient reward points so I'm not leaving them with anything.
I personally will never and can never return to this place and I hope whoever is reading this will think twice. There are too many other businesses to leave your money. Learn from someone else's mistakes. You don't have to make them yourselves. Someone else's mistakes can be the best teacher.
Be assured, I will continue to post reviews until I feel I have reached as many people as is humanly and physically possible. Again, this place offers nothing so special or unique as to deserve or warrant our business.
January 3, 2025
I used to love this place. Now they have 45 minute long waits (happened to me MULTIPLE) times now, due to staffing. I used to love the atmosphere and they have one new manager who is TERRIBLE
April 12, 2024
I can’t imagine going anywhere else! I love it at Elkins Park. Being a newbie I was nervous. They made me feel comfortable and safe. Not knowing exactly what to get I found Staci to be very friendly and helpful. She broke it all down to me so I could understand what to get. She also made recommendations that were always good. She goes above and beyond getting me a chair to sit being disabled.
April 18, 2024
Generally very nice folks who work hard for the customer to insure satisfaction. Staff turnover is very high. Most have a great sense of humour. One bad apple with a chip on her should, determined to make everything (a compliment about hairstyle)a racial micro-agression, doesn't live up to her peers. Taints everyone with her negative attitude. Sad that the experience can be made unpleasant just because one person does not know how to deal with a variety of people. I might continue shopping there because out is a block away.
February 23, 2024
it’s my go to dispensary. prices are damn good
February 5, 2023
Longest wait time I’ve ever experienced. Minimum 20-30 minutes per person with pre-order and there’s not even a full line of people being helped in the back. The manager has to go to each register to approve discounts, so when 5 people are getting discounted products then everyone ends up waiting. The mismanaged system makes me not want to go back.
March 10, 2023
everything was perfect but the door man
May 1, 2023
This is my favorite dispensary in the area and there are many near me. I am always welcomed by the awesome staff and really enjoy the atmosphere.
April 27, 2022
I love Restore Elkins Park! It’s so nice inside and everybody is helpful. Shout out here to Sam and Brian, helpful and knowledgeable.
I have to say a special thank you to Karen Guest, the pharmacist. She has gone over and above in helping me. I’ve been amazed at her attention to any issue or questions I have. Plus, she’s happy and fun!
January 8, 2022
I LOVE ME SOME RESTORE!! Everyone is always so helpful and amazing!! The only downside is, this is a small area....no room for curb side or drive thru, pick ups. Even online orders take a while to pick up. When visiting Restore, I plan to be there for at least 30 min. It's a super busy location & it seems to always be crowded anytime of day. If an online only line was offered, that would be awesome.
No other complaints! LOVE Restores reward program and discounts!!
March 28, 2022
My Experience today was informative ,helpful and pleasant,
This was my first trip to Restore but it won't be my last.
December 23, 2021
Staff is very quick and helpful the woman who helped me get in and out real quick
January 21, 2021
Five stars all the way! I love this clean beautiful dispensary! The educated staff, is courteous friendly and very knowledgeable. This is my go to dispensary. The extra discount is a huge help and the points towards each purchase for an additional $10 savings. I wish all dispensaries were run this well and just like restore.
Dispensary response:
Thank you! We're glad you've had good experiences at Restore.
March 1, 2021
March 18, 2021
I soo happy to have stumbled upon Restore. Their COVID prevention protocol is really good; and the customer service along with the knowledge of the staff members is a breathe of fresh air in this day and age. My new go to place😊.
Dispensary response:
Thank you for the great feedback :) we appreciate it!
July 6, 2021
February 7, 2021
Great place...everyone is friendly and knowledgeable
Dispensary response:
Great to hear! Thanks for the review.
March 1, 2021
December 17, 2020
Everything!
Dispensary response:
Thank you!!
January 17, 2021
October 2, 2020
Good social distancing measures and very friendly staff. Has a good variety of product and a nice rewards program. It's the fourth dispensary I have used and I will be using as my regular dispensary going forward.
Dispensary response:
Thank you! :) We're doing the best we can to keep everyone safe and socially distanced, so we're very happy to hear your feedback.
October 13, 2020
January 26, 2020
Have been to them all yet, but Restore is probably the best Dispensary chain in the state. Staff is always informative and welcoming while offer programs to help take the sting out of the pricing here. I love stopping by and talking to the agents about the new products and strains that are released.
Dispensary response:
Thank you!!
February 6, 2020
January 29, 2020
This is a tremendous location with hands down one the most friendly, caring employees dedicated to helping you find exactly what you are looking for in order for proper treatment. Staff are very knowledgeable and professional, selection is Grade A always however you must be quick because they do sell out. Especially for flower enthusiasts, just a heads up. Just an all around, absolute blessing and incredible service dispensary. If you have questions don’t be afraid to call either, Restore Elkins Park aims to please its customers always. Cheers!
Dispensary response:
Thanks so much for your kind words!
February 6, 2020
September 22, 2020
everyone was nice and helpful. willing to answer any questions about strains, uses, etc
Dispensary response:
Great to hear, thanks for the review!
September 22, 2020
August 7, 2020
How cool my associate was
Dispensary response:
Glad to hear it, thanks! 😎
September 22, 2020
May 13, 2020
Quite, always pleasant and greeted with smiles from staff. , Everyone is well informed about all products which is a BIG plus. 💕 Restore
January 6, 2020
I was always 100% loyal to another dispensary, but the few times that I have been to Restore has made me feel
comfortable going to either place and enjoy that they normally have what the other place
does not have at the moment. friendly staff
Dispensary response:
Thank you! So glad we provided you with a comfortable experience. Hope to see you again soon!
January 13, 2020
May 22, 2020
Staff is Amazing!