RISE Dispensaries Mundelein (Adult Use)

Haven't been in yet and am searching reviews to see if it's worth a 40 minute drive after a rude initial contact. My review is based on the initial contact over the phone only. I see I'm not the only one that spoke with the female that doesn't like her job. I called as a new customer and she made no attempt to hide her displeasure at having to answer a couple of questions. I'm still undecided whether or not to make a trip over. Quality - unknown so went middle ground; Service - poor attitude initial contact; Atmosphere - unknown so went middle ground......but, I sure hope it's more pleasant than their receptionist!

They are very cheap. Deals are few and prices are high, yes I am on their text message system. Selection is “meh”. I waited all of 2020 for my b-day “prize” only to find out they changed it to only $5 dollars off at discount from what it was a free joint. And when looking at my receipt to only find out they didn’t apply it. Really can’t wait for more places to open up and service the people not just profit.

After years of shopping for cannabis in CO, I will admit that IL has a long way to go. That being said, I have nothing but good things to say about Rise. I first visited Rise to help my disabled brother make his purchase, and I was so impressed with the friendly, helpful staff and how positive his experience was, I registered myself there and now shop there myself for my medical needs and I can now verify that the quality of the medicine is just as outstanding as the service. Admittedly, supplies are low everywhere, and there aren't a ton of options, and what is there goes fast, but everything I have tried has been outstanding. As far as complaints about the long wait for recreational clients and the shortages of product, all I can say is you can hardly blame a business for being successful.

No selection - I just logged on as a medical patient to find TWO strains of flower. That's it. New management has changed this facility so much. I used to walk in The Clinic Mundelein and have a full menu of items to choose from. Rise has no flower selection. They barely carry any other brands - I know they own Rhythm, but there are no Cresco items except for Bio Jesus a couple of times. I've checked other stores' menus and they have a much larger selection of flower. I gave this new management six months but nothing has changed except for the wait times. Time to switch and drive further to get a decent selection.

was more of a bank like system rather than a museum. they ran out of flower while I was in line and also sold out of wax, but not there fault. the gummys and cart I got where great but man almost $80 for a cart is way to expensive. still though the quality and the service was good.

Everyone is chill and helpful at this location. They know what they are doing and Have a streamline process for getting you in and out. I have made 2 online orders for same day pickup. Each time my order was ready within an hour. I get there, verify myself, verify my order, pay and leave. They have tip jars at each checkout station. I am unsure about that since i am picking up, but i still put my $2-3 of (paper) change in. Great location.

Came here once... line was out the door, about 30 ish ppl, standing outside. Looked online, in my car and found that you didn't have any flower anyway, so I left. WHY DO YOU NEVER HAVE FLOWER???? It's like you don't want business or just don't care? You are the only dispensary in Lake County and you have had 8 plus months to figure this out, but you haven't and I don't know that you ever will. I give up on you, Rise Mundelein, as far as i'm concerned, you can completely close down and no one would care.

Very impressive selection. Service was amazing and knowledgeable, friendly as well. Was my first time here and even with a long line, it moved quickly.

The bud tenders aren’t well Informed and they are always asking for my change when I’m buying weed. I’m a medical patient. I don’t tip at Walgreens picking up my meds why should I tip getting my medical weed?!! If you’re a Recreational user I understand a tip its like go to a bar but they Solicit everybody for their change. Not once did I visit that clinic and was offered MY change

Security was to intense Niles is better

Friendly, helpful, line management was good.

Loved the knowledge of the assistant staff they are upto date with all the strains and are truly amazing

Just called for some basic information on flower, was having some confusion online. When I got in contact with someone (a woman) she seemed annoyed that I was calling from the very beginning of the conversation. I explained the situation and asked her if there was any flower at this time, her response was a sigh then "no.....no we don't have any" then mumbled something and hung up the phone before I was able to say thank you or goodbye. Won't be going here even in the future when they have the product. If someone doesn't like there job they should just quit.

I love the energy and staff, would like to have more flower options tho.

Had my expectations set low, but wow! I waited 2 hours in line to be told I could only purchase 1gm of flower after trying to order an 1/8. Would have been nice to now either before committing to waiting in line for 2 hours for a single gram? Wasn’t informed of the supposed 1gm limit until arriving at checkout. A sign outside, an update on one of the many apps, an update on the web site would have been appreciated! $20 for a single low quality dried out bud to boot! And, no military discount! It’s like this place hates America! Avoid this place!

First time recreational buy here in Illinois. Arrived at 1045 and out the door by Noon. A very positive experience overall. The staff was extremely helpful and very patient given the large number of customers. They were well organized and kept everyone moving. Good selection and I actually got some flower!! Would definitely recommend.

First time visit. Felt completely rushed.. No guidance whatsoever. Really negative experience. Guys jus scrolled so fast on the iPad that I couldn’t even see what he was showing me. He kept saying “is that it?” So frustrated. Will definitely try a different place next time. 👎🏻

this was my first dispensary I visited in IL. I have been back multiple times and everytime there is at least a 30 minute wait outside (dress warm!) and once you finally get in, you are hurtled like cattle into lines. very odd and somewhat uncomfortable vibe. this dispensary is also very expensive, so make sure you bring that cash. basic quality, nothing I would wait inline for.

1st time visitor. Was not too impressed. Process appeared smooth. Things got a little bumpy when ordering. Product availability slim pickens. No view of product before purchasing sealed containers. I think the flower shortage is literally just a hype. Had an issue with a disposable pen malfunctioning. Cant get anyone on the phone for any customer service. Still waiting to hear back on this issue. Voice mailbox is full every day? Not sure how this will play out but I will update review at a later time pending this current issue.

Always enjoy my experience at Rise in Mundelein. Knowledgeable staff, friendly and very helpful. Takes a little bit of planning to visit, especially during the Covid pandemic but I am just happy they are still there to serve both medicinal and recreational customers. Thank you to the staff! Great job.

The team at Rise did an amazing job 🙌 for dealing with the large crowds at 7am. It's great that they had a tablet system in place to take orders while you wait in line. The only thing that was disappointing was the selection of product 😒 I want more than 3 options for edibles to purchase. I am excited to see the what is in store once the hype of legalized weed dies down. I will be a longtime customer!

Friendly staff, great selection

this place is my go-to (tbi victim) keep up your work you employees

If they don't post the THC amount in their product won't even think about shopping there. The reason I am doing legal purchase is that I know what I am getting. I can buy twice the amount off the street for the prices. I would even drive to Colorado because of their prices and list the THC amount.