Royal's Cannabis Medical/Recreational - Spokane

I came in tonight for a cartridge of Nine Pound Hammer from Crystal Clear. I specifically said I was using an AiroPro, and was sold a "compatible" cartridge. I already have the screw on base, not the problem. They sold me a ceramic cartridge which has a blue metal ring around the base that makes it too large to seat into the battery. They refused to return or exchange the cartridge for one that is actually compatible after selling me this one as "compatible". I will not be returning to buy from this store as their only "solution" was for me to buy another battery out of my own pocket.

This was my first and most likely last time coming in. The too cool white boy with the DOPE hat sorta ruined it for me. I recently fell in love with the Airopro battery and unfortunately my usual shop has been lacking on selection. I drive by Royals when I get food for my tarantulas and carnivorous plants (since I’m an actual badass) so I stopped in. The world of cartridges is sorta new to me. I’m originally from the east coast, from a non legal state. Sometimes I have stupid questions but I always spend a few hundred and tip well. Dopey was super short and acted annoyed with me. Maybe he was having a bad day but like... at least sell me some shit. I’m a nice person who is always nice to sales people. I decided to just buy some flower since I was there and take my business elsewhere. I chose a high end one and suddenly he became a bit more polite, which I found amusing. Even though he was a jerk, I tipped and left. For quality I give them 4 stars since they have what I wanted. I would give no stars for service or atmosphere if I could. Do better my dude.

The best budtenders on the whole west coast!! I love this location get the recommendations!! I usually pick my own but these guys are next level!! Thanks for making sure my cartridges are high quality and the flower is so fresh much love and respect!!

Tiny space, no way to see the product, felt rushed

They Always got Exactly what I want..Amazing Staff, Knowledgeable on All their products..Not just trying to make a sale..! #mtluvsyall

can't bother with an online menu don't need my business

No receipt given. Got home and one of my pre roll joint tubes was EMPTY!

menu is outdated and the budtenders have no idea what's going on or what product they have in stock.

I’m really impressed by the way they have handled this pandemic in the store. I feel like it’s a clean environment and they are taking extra measures for their staff and customers to feel safe. Thanks for the great service. I left feeling quite satisfied.

They understand what life is about.

The atmosphere is nice. The store is clean and very inviting inside. The only thing I don't like is going in there knowing what I want and then the clerks try to talk me into buying something else. Seems like the clerk are not very knowledgeable about the products either. A Bunch of millennials who don't know much about old school quality vs new school mass production. Looks don't necessarily mean a great time or good medicine. During the interview process you need to ask them what the difference is of pre 1999 bubba Kush versus today's bubba Kush??? If they can't tell you or did not know there was a difference you need to think twice about letting them run your store.

Good deals and quality bud

Can't see product with price on it. Have keep asking to look at this and that. If were in cases like most shops cust. could see and I feel would be better for the customer. I've also had experience with a rude Budtender but, I believe he no longer works there. But all other budtenders were always friendly and helpful.

I’ve been a customer for almost a year, and I’m pretty sure I’m about to fire my Psychiatrist. Nick, Jessica, Steph, and Steven, You guys have helped me out more than just picking the right Strain. You guys listened to my struggle and helped me beyond the perimeter of the store. I honestly don’t think I would be here today if it wasn’t for you treating me like Family. Proud Ret. Veteran 🇺🇸 “Peace to God’s, the people, and the Earth” - Wu-Tang

Royal has been my go to cannibus shop from the start! The bud tenders are always friendly and very helpful ! Jermoey was my bud tender today. Excellant service. I had ordered on line , got a text when order was ready, He found my order, we chatted for a few , I paid. And out the door. I like ordering online. Quick and easy .. A++++

Friendly staff

Nicole Victoria and George did it again they showed me some of the strongest and most flavorful weed in the shop !! Thanks alot guys !!!!!! Sincerely andy aka lil pipes. Ps . The animal cookies from sky high is some potent stuff ! thanks George .......

Royals is hands-down the best store in Spokane. I have been to nearly every store in Spokane, and Royals is by-far my favorite spot. The budtenders are polite engaging, helpful and very knowledgeable about their products. They all do a great job in helping select products I'm after. I recently used the online ordering option, which I felt was an exceptional experience overall. The online menu was accurate, up-to-date, and informational. I was able to browse the entire inventory make my selections, and submit my order to be prepared for pickup. The entire experience was painless, extremely user-friendly, and there were absolutely no surprises upon picking up my order. Couldn't have been happier!! Thanks again to Royals and their staff for providing top-notch products AND service. You won't be disappointed!

I first came in this place looking for a natural way to help me sleep and for my anxiety. Didn't know what I was looking for. The sales person, Victoria, was amazing! She is so knowledgeable and took the time to explain the different products. I love that I don't need the poison of prescription drugs. Service, products and prices has got me coming back!

This is a good shop overall, quality is top notch, the prices are very high, service and selection lacking

Bud tender was extremely knowledgeable and found us EXACTLY what we needed.. Went on a Monday which is a discount day..Bonus...

I really love Royals. Such a cool vibe. i have 2 gals Nicole and Kelly that I've connected with.. they know what I like and share new flowers stains etc.great quality.you get what you pay for.. they know their farms and it's just fun to go in and check out all the good treats!! Well done guys!

Knowledgeable, outgoing and kind hearted staff!! Never felt uncomfortable or stupid of not understanding terms. top shelf quality bud, upper mid shelf even at their cheapest deals.

Great prices, great staff, and phenomenal products..... I can visit every day for a year and still not try everything they have. 20 out of 10 on a 1-10 scale for service,product, and satisfaction.