168 Reviews of Santé - Durango
4.7
Quality
4.6
Service
4.6
Atmosphere
This is my favorite dispensary in town. Knowledgeable bud tenders, always get what I need.
Good smoke great prices
I'm reviewing my first time here, but I've since returned. The atmosphere upon entering was great; however, when I went in to select my products, I was ushered into what felt like a peep-show booth. You could easily touch the door behind you and the wooden walls by your sides. A complete plexiglass partition in front of me separated me from the budtender and the products. That made it so hard to hear the budtender, I couldn't make out much of the little commentary he provided. There was a small gap at the bottom of the plexiglass like at a bank where you could duck down and smell flower. With all this, asking the budtender about a product or to see a product seemed like a waste of time. To me, the whole setup told me to finish up and leave.
I've since been back. This time I ordered flower ahead of time and had a great experience. Their flower is fantastic, and I will absolutely be back!
Always the best, outside of the occasional rush hour line this place is by far my fave destination in Durango. Always great deals and specials, excellent rewards program, always clean, and always friendly staff.
Top notch, please keep up the great work.
The budtender was so kind and welcoming. The location is really cool and the aesthetic in there was neat! Such a cozy and adorable place, truly a unique experience and will definitely be back again. Historic downtown Durango is also just a cool place to visit, lots to do nearby.
Probably don't place order. Third time In Done.. they get you in then not what online says I say a no-go sorry it's my no go to
Dispensary response:
I am sorry to hear of your experience, if you would like to come in and speak with me (Kim) I would love to know more of what the issue was and hopefully resolve this situation
October 10, 2022
My order was half correct, only got 1/2 ounce Northern Lights and 1/2 ounce Triangle Kush! Supposed to be 1 ounce Northern Lights. Ordered via Leafly, didnt double check until i got home 1 hr away. Bummed...
Fucking love this place,
Best weed in the 4 corners area.
I’ve been coming here for a few years now. It’s always a good/easy experience.
January 14, 2021
Awesome place with awesome products!! & the customer service was great too. Favorite place in Durango for sure!!
Awesome as always
June 11, 2019
They have the best stock of products in Town. Reasonably priced, friendly and helpful. What more can you ask for in a top notch dispensary.
August 21, 2019
Great place. Good product selection and extremely knowledgeable staff
June 2, 2019
very professional and satisfying products
June 6, 2019
miss the med side
June 23, 2019
Perfect experience from start to finish
March 10, 2017
First off, I want to save thank you to Sante. I will explain a few things with this store. My very first time legally shopping in the US, was right at Sante. I was visiting from another med state. My first experience was great. Right away I wanted to be the first customer at open. It worked out for me. The entrance was inviting as I walked down a handicap ramp, the kind lady greeted me. They do ask if it is your first time or when you were last in the store. I explained that this was my first time in the store, they took ID, and invited me through a door to the back. The register was behind a glass shelf showing off some available products. The menu on flower is unreal. You will find a flower you have wanted to try, or have loved for a long time. I immediately noticed the Jack Herer on the lower menu. Still very grade A quality. Very true to the strain and the other type was White 99 a new one to me. This was a suggestion, as I asked the tender what good Hazes they would have. Besides the flower purchase, the tender was able to find me some crumble type concentrate that was A++. I am not usually one to try the concentrate heavy. With the tender making the recommendations and some personal preference, I was able to leave satisfied. The morning or early bird discount will get you ten percent off everyday. You can leave some money in your pocket on the already best prices, and the quality is the best in Durango...
September 1, 2018
We always get bad service here, tonight it was a guy named Al. We come because the prices on edibles aren’t bad and they are open until 10 some nights. I hate having to “excuse” the service for the product.
April 21, 2017
Will NEVER shop at this dispensary again!! Back in early March I stopped by Sante to pick up some flower. I paid $140 for a half ounce (would have been more expensive if I didn't get the "early bird" discount that's 10% off) of top shelf buds. One quarter of Midnite and one quarter of Tango. When I went to smoke Midnite it was infested with seeds! The Tango was a good smoke though several seeds were found in it as well. I called and left a voice mail telling what I found and said that I wasn't comfortable paying that price for "top shelf" and left my phone number. Never got a call back. Do not shop here. High price for crappy bud.
Dispensary response:
Good morning Thank you for bringing this issue to our attention. We strive to deliver excellent customer service as well as superior quality flower. I am unsure how your voicemail went unanswered however I would like to make this situation right with you. Please ask for our manager, Ben and we will issue a store credit to you so that you can purchase other product.
April 25, 2017
September 24, 2018
Friendly, helpful, knowledgeable staff. Great deals on juicy buds.
January 10, 2018
This USED TO BE the best in town. Bud quality and perks suck now!! They promised us that they would always take care of their medical patients..... TOTAL LIES!! Do yourself a favor and stay away from here!
Dispensary response:
I am sorry that you had a bad experience when visiting our dispensary. If there is a specific item that you are looking for we will do special orders and ensure that you have the products that you need. Also we are currently offering a 20% discount in our recreational dispensary for all current medical card holders, this is to ensure that if we are not open when you need to shop or if we do not have a specific item available in our medical dispensary that you are able to purchase it at a discounted price in our recreational dispensary.
February 7, 2018
October 10, 2016
They have two popular CBD strains on the medical side, Charlottes Web and ACDC. Their prices are 140 an eighth or 900 an ounce for Charlottes Web, and 92 an eighth for ACDC??!!?? I understand supply and demand and they might be the only folks carrying those strains in their region but that is ridiculous. I asked why are they so expensive (5 times higher than most other flower) and they said it costs more to produce high CBD strains. That is simply not true. Both strains are readily available in OR and WA for 30-40 an eighth. This means they are taking advantage of sick people needing a particular strain for an illness, or CO refugees. That is wrong and makes me sad. I wish people could access sought after medicine without people trying to profit off of them to this extreme. they want to cash in on a strain from a documentary because the uneducated are desperate for healing. very very sad.
Dispensary response:
I wanted to take the time to personally respond to you and hopefully make this right. We completely agree that pricing needs to be affordable and available for those that need medicine. Please give us another chance and ask to speak to Beth directly when you come into the store. We will give you a 20% discount on your next purchase.
December 6, 2016
May 23, 2018
Went here a few days ago Benji helped me out as my budtender was very knowledgeable and offered selective products that might help with my PTSD and bipolar his recommendations were spot on. Thanks! Great service! 5 stars for Benji
February 3, 2018
Really cool spot in the middle of downtown Durango. Cool atmosphere when you walk in. As you wait to see a bud tender in the back, they have complimentary Pac Man that you can play with a friend (which is awesome when your already baked). And the bud tender was cool, gave me all the info I needed and some. Great selection, good deal, good variety.
Dispensary response:
Thank you!! We appreciate you taking the time to leave us a review and look forward to seeing you again
February 6, 2018
