“This USED TO BE the best in town. Bud quality and perks suck now!! They promised us that they would always take care of their medical patients..... TOTAL LIES!! Do yourself a favor and stay away from here!”
“The people in front were cool, however I found my budtender to be more interested in another customer's conversation than answering my questions. Bud was decent but won't be back because of the lack of customer service from the budtender. ”
“Ok a follow up to my last post...again quality of flower ok not great, but even more so the service. First, I was quoted a nonmember price on shatter when I am a member. Shouldnt be a big deal but this was seconds after my monthly member eigth was weighed out. plus I have to constaintly remind them I am a member. Second the person behind the counter could only reply with "I can find out". Great he is willing to find out but questions were not hard. ."Is the shatter an indica or sativa strain?" Seems like something a budtender should know. After this last experience I am done with my membership.”
“I have been very disappointed lately with the quality of bud. Sante medical used to be outstanding yet lately I have bought totally unaxceptable bud on 4 separate occasions. On top of that, the new rewards system is a joke.”
“Will NEVER shop at this dispensary again!! Back in early March I stopped by Sante to pick up some flower. I paid $140 for a half ounce (would have been more expensive if I didn't get the "early bird" discount that's 10% off) of top shelf buds. One quarter of Midnite and one quarter of Tango. When I went to smoke Midnite it was infested with seeds! The Tango was a good smoke though several seeds were found in it as well. I called and left a voice mail telling what I found and said that I wasn't comfortable paying that price for "top shelf" and left my phone number. Never got a call back. Do not shop here. High price for crappy bud.”
Good morning Thank you for bringing this issue to our attention. We strive to deliver excellent customer service as well as superior quality flower. I am unsure how your voicemail went unanswered however I would like to make this situation right with you. Please ask for our manager, Ben and we will issue a store credit to you so that you can purchase other product.
“Given I don't have much experience with legal bud, this was my first stop being from Tx. It is amazing for the traveler. "Budtenders" are very knowledgeable regarding their products and a huge assortment of not only bud but other Ganga infused goodies. Amazing experience will be back ”