69 Reviews of Serra - Belmont
4.4(69)
4.3
Quality
4.3
Service
4.5
Atmosphere
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May 22, 2016
First time to Serra after stumbling upon them on Instagram, the photos do not disappoint! Gorgeous store with friendly and knowledgable staff and a great variety of products. I'll be coming back soon for sure!
February 10, 2018
this place is so pretty it doesn't matter how expensive the weed is. i'll buy it every time just to carry one of their bags.
February 3, 2018
Um, they DELIVER. Also, I call a lot of dispensaries looking for a very specific non- THC pure CBD tincture.. #1, they had it in stock & #2, they were really kind on the phone. Waiting until noon to order for delivery, but I can't believe such a thing exists.. So happy about this place.
December 22, 2017
Serra is by far the most beautifully designed shopping experience in this industry. I would go so far as to say it rivals some of the nicest boutique fashion/decor stores in Portland. They have the highest quality products and best staff and service. They may be a bit on the more expensive side but the premium is well worth it for the consistently great branding, ambiance, service, and products.
December 20, 2017
Not bad products or prices, however their customer service is really lacking. They have hung up on me numerous times and look like I'm upsetting them when I ask to look at another products. With the amount of dispensaries in the area I would definitely go somewhere else.
June 24, 2017
I am super disappointed with my most recent experience here. I was sold a faulty product by an employee here off of advice that was given to me by that employee. When I brought this to their attention not only did they not help me at all, they were very rude. A female employee took my products to the back room, smoked it and then proceeded to tell me I was wrong. People pay more money to shop at this dispensary, so if professionalism and customer service isn't what I'm paying extra for, then what is it? I was treated like I was lying about what I was experiencing which was a very interesting experience. What do I have to gain by bringing my premium, unused product back on a nice Friday afternoon.. Needless to say. Won't ever return here and will encourage others not to as well.
November 5, 2016
Another overpriced SE PDX dispensary. It's for people that like the retail experience more than great ganja at reasonable prices, and are generally afraid of poorer folks. Anyone that buys their $90+ pipes should have to pay much higher taxes.
May 23, 2016
Really fun store! It's nice and clean. Great display of the product and they have a really cool, simple system that helps find customers what type of flower they want beyond just Sativa vs. Indica. Great selection of products for medical patients! Knowledgeable and friendly staff. Evan helped me out that day and I was extremely happy with my first visit. The three strains of flower I picked up were all really beautiful and smoked extremely smooth. I was super impressed with this little shop and will definitely be coming back soon! Thank you for providing Portland with another beautiful shop to be proud of!
December 14, 2017
Been here several times and would not recommend doing the same. Beautiful interior, but not worth the price and pretentious atmosphere that Serra cultivates. Will not be coming back.
May 27, 2016
Beautiful store, kind and friendly staff, really cool pipes and accessories I'd never seen before. definitely check them out!
June 13, 2016
It was my first time but I will definetly be back. The staff was very helpful, and set-up of the shop was great too!
February 12, 2017
This is by far my favorite dispensary in PDX. Staff is excellent. Bud is quality. Environment is on fleek. Can not say enough about this store and Serra in general
June 14, 2016
Perfect location, looked like a spa inside. Staff extremely knowledgeable and helpful.
I had smoked a handful of times in high school 31 years ago. Last week I went into the store desperate for pain relief from sciatica nerve pain. Justin taught me a lot about what strain he thought I should try (AC/DC) and its other benefits. He even showed me how to go about smoking it. Thanks Justin! The pain is manageable now.
May 28, 2016
I went to this store today and was really impressed with their products. they have hands down some of the best lookin buds I've seen.i will recommend them to everyone. Don't skip by this place without stopping in.You won't be sorry
I got four different strains and all kick ass
July 2, 2016
Hands down the best shop around. In addition to an amazing selection, Serra customer service is tops (unlike so many other stores).
Pop in, you'll be glad you did!
June 12, 2016
the White Urkle cartridge from OPen is bomb.
May 19, 2017
These people are always so nice! It sometimes feels a little awkward, like I can't just throw in headphones and read, but they're always really nice and informative.
July 6, 2016
Very clean and professional but confusing and disorganized. Layout is great for an art gallery showing off the weed but it's just not functional for a store. My biggest qualm is are the prices. They do have quality buds but about 2-5% more than almost anyone else. Cut down on the fancy store and gadgets and get us some better prices and this place is 5 stars all day.
May 22, 2016
This is a dope weed store.
April 20, 2017
Stopped in here for the first time because they had a particular strain I was looking for. Very good quality and exactly what I wanted. Nice clean shop and very helpful employee more than willing to explain some vape technology to my ignorant self. A little on the expensive side, but I'll be back when I'm in the neighborhood
January 4, 2019
Great, friendly and knowledgeable staff!
November 17, 2017
Extremely overpriced, yet feels like the IKEA of pot. Won't be coming here again.
December 8, 2017
I had heard a lot of great things about the downtown location, so I figured the Belmont spot would suffice since it's in my neighborhood. Was really disappointed to discover that the budtenders are uneducated about the products they sell. Perhaps Serra would benefit from taking some of the energy they put into creating the aesthetics of the space and funneling it into training for their employees. Hands down the most pretentious dispensary experience I've had anywhere along the west coast. Definitely do not see myself coming back here.
December 1, 2017
Company is so streamlined they have one option of bho ! Lol what a joke. Nothing but cartridges on cartridges for novice smokers.