first dispensary ever visited back in 2014 was excited to pick up after relocating recently and was disgusted with the service- biggest jerks around. like literally called me screaming at me and how they couldn’t hear me (lol my problem again?) because i accidentally “double stacked” a coupon on a holiday. get into the store and am put off by the worst vibe from the asshole that called me who was livid with me for the coupon thing i swore i tried to remove. like even pleading with this man made him even pissier- typical portlander. Serra and it’s other locations are basically just Walmart for weed. y’all can go suck a fatty
Aesthetically speaking this dispensary is everything!! I love how they have buds on display under a large glass table for easy viewing. Very modern. I have come to this dispensary around 3 times and bought a $12 dollar pre-roll and 2/3 times the joints have been un-smokeable! The crutches were way too tight and was not worth $12 for one single joint. I threw it in the trash. I don’t write reviews often but felt the need to tell people before they waste an hours worth of wages on an un-smokeable joint. Cheers!
The absolute best. I couldn't have imagined a more seamless delivery of top quality products right to my door, by a gracious and considerate individual. Thank you Serra for making my meds so accessible during an international pandemic, and removing every ounce of possible stress from the process:)
I Love Smoking Your Chronic Kush Cannabis Flower & Dab Factory Dabs (Extracts), and Vaping DomPen, Puri5, & PAX 3 Vaporizers Dab Vape Pens, all with at least 70% THC, at least 80% THC!
I work nearby and stop in for pre-rolls for after work wind down. Everyone there is super nice and helpful, the store is designed really well, and they have a really good selection. Street parking, but plenty of spots available. Also, they discount your total if you buy more than one pre-roll, winning!
Best selection of high end flower. Great atmosphere but the best thing about this location is the people. As a medical patient I ask a lot of questions and no matter who is helping me they are patient and knowledgeable.
This location is the best example of a Portland Cannabis Dispensary.
Little bit pricey, but it has most everything you need in a pot shop.... except for the fact you can’t test the product like every single dispensary out there! Maybe some day we will have that joyous experience to sample the goods!! Lol
Um, they DELIVER. Also, I call a lot of dispensaries looking for a very specific non- THC pure CBD tincture.. #1, they had it in stock & #2, they were really kind on the phone. Waiting until noon to order for delivery, but I can't believe such a thing exists.. So happy about this place.
Serra is by far the most beautifully designed shopping experience in this industry. I would go so far as to say it rivals some of the nicest boutique fashion/decor stores in Portland. They have the highest quality products and best staff and service. They may be a bit on the more expensive side but the premium is well worth it for the consistently great branding, ambiance, service, and products.
Not bad products or prices, however their customer service is really lacking. They have hung up on me numerous times and look like I'm upsetting them when I ask to look at another products. With the amount of dispensaries in the area I would definitely go somewhere else.
Been here several times and would not recommend doing the same. Beautiful interior, but not worth the price and pretentious atmosphere that Serra cultivates. Will not be coming back.
I had heard a lot of great things about the downtown location, so I figured the Belmont spot would suffice since it's in my neighborhood. Was really disappointed to discover that the budtenders are uneducated about the products they sell. Perhaps Serra would benefit from taking some of the energy they put into creating the aesthetics of the space and funneling it into training for their employees. Hands down the most pretentious dispensary experience I've had anywhere along the west coast. Definitely do not see myself coming back here.
I've been to Serra on Belmont multiple times as well as the location downtown. Usually i'll go out of my way to visit the downtown location (even though it's tough to park) since the staff is a little nicer and less "too cool for school" vibes.
My most recent visit was during the Thanksgiving holiday. Serra was having the best sales that I had seen with 30% off on Wed and Fri. I went downtown to pick up my medicine and was told that they were out of the battery I needed but I could go by Belmont to purchase. No problem. I went on Friday to pick up said battery along with some more flower. I was told I couldn't purchase more than 1 oz of flower in a day. Even though I was pretty sure that wasn't true since i'm medical , I didn't want to argue since I know the laws are changing all the time. I'm pretty sure they straight up lied so I wouldn't stock up and take advantage of the sale. It's funny because the downtown shop didn't seem to have an issue with my buying more then 1 oz . There are too many good shops with staff who know what they are talking about to go to a shop that's going to treat medical patients this way. Not cool and no thanks. It's a beautiful shop and def worth visiting the downtown location but be aware maybe not the most honest folks.