this place is so pretty it doesn't matter how expensive the weed is. i'll buy it every time just to carry one of their bags.

Um, they DELIVER. Also, I call a lot of dispensaries looking for a very specific non- THC pure CBD tincture.. #1, they had it in stock & #2, they were really kind on the phone. Waiting until noon to order for delivery, but I can't believe such a thing exists.. So happy about this place.

Serra is by far the most beautifully designed shopping experience in this industry. I would go so far as to say it rivals some of the nicest boutique fashion/decor stores in Portland. They have the highest quality products and best staff and service. They may be a bit on the more expensive side but the premium is well worth it for the consistently great branding, ambiance, service, and products.

Not bad products or prices, however their customer service is really lacking. They have hung up on me numerous times and look like I'm upsetting them when I ask to look at another products. With the amount of dispensaries in the area I would definitely go somewhere else.

Been here several times and would not recommend doing the same. Beautiful interior, but not worth the price and pretentious atmosphere that Serra cultivates. Will not be coming back.

I had heard a lot of great things about the downtown location, so I figured the Belmont spot would suffice since it's in my neighborhood. Was really disappointed to discover that the budtenders are uneducated about the products they sell. Perhaps Serra would benefit from taking some of the energy they put into creating the aesthetics of the space and funneling it into training for their employees. Hands down the most pretentious dispensary experience I've had anywhere along the west coast. Definitely do not see myself coming back here.

I've been to Serra on Belmont multiple times as well as the location downtown. Usually i'll go out of my way to visit the downtown location (even though it's tough to park) since the staff is a little nicer and less "too cool for school" vibes. My most recent visit was during the Thanksgiving holiday. Serra was having the best sales that I had seen with 30% off on Wed and Fri. I went downtown to pick up my medicine and was told that they were out of the battery I needed but I could go by Belmont to purchase. No problem. I went on Friday to pick up said battery along with some more flower. I was told I couldn't purchase more than 1 oz of flower in a day. Even though I was pretty sure that wasn't true since i'm medical , I didn't want to argue since I know the laws are changing all the time. I'm pretty sure they straight up lied so I wouldn't stock up and take advantage of the sale. It's funny because the downtown shop didn't seem to have an issue with my buying more then 1 oz . There are too many good shops with staff who know what they are talking about to go to a shop that's going to treat medical patients this way. Not cool and no thanks. It's a beautiful shop and def worth visiting the downtown location but be aware maybe not the most honest folks.

Company is so streamlined they have one option of bho ! Lol what a joke. Nothing but cartridges on cartridges for novice smokers.

Extremely overpriced, yet feels like the IKEA of pot. Won't be coming here again.

I love bringing out of towners here because it's such a beautiful space!