“Sierra Wellness is a great dispensary. The check in was simple for first timers, no wait, and every staff member I came in contact with was friendly and went the extra mile. The care provided to patients is excellent. The information cards for each strain are an incredible resource. Haven't seen that depth of info at other shops in town. Joey was patient and really helped me understand more about the things that help my specific issues... and when suggesting strains... he was spot on! Thank you for your professionalism and your kindness!”
“I Love this place!!! Not sure why anyone would have a thing bad to say about it... The people are awesome... The product has always been good... And whenever theres been an "issue" it NOT been their fault, its been unavoidable.. Like no power, system at corporate down.. BUT they have ALSO made up for any issues with awesome deals and discounts... LOVE MY PHARMACY!!!!”
“Came to Reno for a day trip and forgot my medicine back home. They kindly excepted my California card and was able to register me into there system in 10 minutes. They menu and atmosphere was top notch along with there knowledge of the medicine provided. Coming back!”
“They are amazingly nice and friendly. My first encounter was before I got my card, scooping the area out. Before I wasn't quite sure why my printed version of my doctors recommendation wasn't accepted but, when I went into Sierra Wellness, the front desk woman explained everything to me. I didn't even ask for an explanation on why when she told me no about accepting it. She even came out behind the glass to hear me better. It was awfully sweet.
The second time I visited (completely prepared due to the previous gal), I was greeted by another nice woman who was very nice and reviewed my papers quickly. Then I was escorted to the back by a nice gentleman who walked me through the entire process and listened to every question I had with ease. He made the whole interaction comfortable and enjoyable.
I to work in the customer service industry as well so I appreciate it when it's reciprocated back in other business.
Thanks a lot 😍”