After shopping here fairly reliably for a long time I am making this review. There is leafly menu anymore which is troublesome. Whenever I online order through their new menu, (which they claim fixed all their old menu problems) I still always arrive and find out that my order is missing items. So now I always come in and order by talking to the people. This time I swear, I got bait and switched because I was shown a jar that looked really nice and when I got home, it was old looking, a lot darker green and it was very dry. Makes me not want to ever spend more than $40 on a eighth. It seems like this store's product around the $40 price point is actually fresher and higher quality than their 45+ dollar brands. Why do I get so many excuses from the managers when I have a genuine complaint and issue that I want to have resolved or at least let them know about? It seems like they don't care at all.
40 customer reviews
I don't know how this place stays open. Everything is outrageously expensive and their stock is old. They have a lot of the same brands of all the other stores in north seattle but everything is 5-10$ more expensive. Even their cheap weed is old looking. It's weird because when I came here I was expecting something like that store Diego Pellicer that used to be in SODO, based off of the business's outside and inside looks and feel. At least at Diego, their weed was good despite being crazy expensive. I left with an $50 eighth of unmemorable dry, very little smelling weed that the tender recommended to me and promised was good... would not return to this store again.
Employees were rude, unhelpful, and extremely unknowledgeable. Prices exorbitantly high. Workers with holes in gloves, and waiting line with markers less than six feet apart. Very covid19 unfriendly store, especially considering that I am buying weed to inhale, others buy edibles to eat.
Few great employees mixed with lackluster ones. The great employees like Brooks, Sam and Taylor make this place great. Wish the owners and managers cared more about their staff safety during COVID.
Incredibly expensive you will pay more for the same items here over anywhere else. Selection is usually old/dry. Vendor selection isn’t the greatest either. Deal system is garbage. Do not shop here.
Lux is my local dispensary. Sarah and Caroline have helped me the last couple times and they are terrific with the suggestions they offer. The whole place is chill, friendly, and attentive. I never wait for more than maybe 30 seconds before I get help. They are well staffed! Their online ordering is easy as well. Great shop!
Meh. You don’t always get what you pay for. I’ve had some good transactions in the past, but this shop was never anything special. I like variety and frequently try new strains, so I end up here once in awhile, even though I generally prefer their neighboring competitors. When I got home from my most recent visit to Lux, I noticed the gram of flower I’d just bought was a year old. After sitting in a cheap plastic packet all that time, the fragrance had faded. Tell me again why I should be happy to pay higher prices than their neighbors charge?