Storehouse

Always have a great experience here. The budtenders are extremely helpful and eager to answer questions. Appreciate the excellent deals as well!

The customer service leaves a lot to be desired.On several separate occasions they were out of stock on items listed in your online menu. Therefore i began calling for confirmation to avoid wasting time and gas; first time Josh confirmed he had my request in stock only to arrive and no one could locate the product. subsequent calls have lead to lengthy holds that lasted 5+ minutes. the proces are great but the service isn't even close. Will be going elsewhere when I find comparable prices!

I really enjoy the atmosphere and the cheap deals on weed below 15% but the service has taken a very concerning fall. I have been a customer since this dispensary opened and have enjoyed the friendly faces who work there but the management seems to not understand how to remedy mistakes. I have twice pre-ordered high-testing strains and twice I have been told that they are out of the strain. The first time I was not informed until I drove 30 minutes to the store and I was offered a significantly lower testing strain that had the opposite makeup of terpenes that what I had ordered. The second time I was not even offered an alternative. I am very disappointed at the way my cases have been handled.

Was not happy about the 27% thc Sunshine #4 today at all!!!! And it’s on sale but there is no way this has 2.75% terps. And I doubt it’s even close to 27%. Maybe I should be blaming Sunneds for this garbage? The buds are so small worst than LARF bud! Shwagg is the only way I can describe this it should definitely be sold with the $20 shake eighths! I’m upset for the first time since getting my card 2 years ago. Messed up my Friday night!

Quick easy and fast service. Menu selection was A1 and bud tender remembered me by name after just one visit. Highly recommend stopping in

Great deals and rewards program. Always have a great menu. Staff is very professional and always smiling!

I’ve been a customer here for a while. Product quality and pricing is always good, but they still haven’t figured out curbside service. I’ve ordered for pickup several times since the lockdown and it just takes too long. Not sure what purpose the preorder serves because it’s not like it’s packed and waiting when you arrive. Also the THC % quoted on Leafly is often higher than what you actually get. Gonna have to check out other dispensaries.

Love bud tenders very helpful and pleasant

I'm usually very satisfied with my purchases here. This last visit was a little off. The live resin I can purchased was hard & dried out. The loss of moisture caused the gram I purchased to only weigh about .8g. The quality is still good, but I'm not real happy about it being short. I also asked by phone to have a dab tool added to my curbside pickup order. To be fair, I don't think I visualized what the person who I talked to was describing correctly. I ended up with a glass dabber that I don't think I can use. More my fault, but I don't know if I can even return it unused.

Amazing place, but can you please update your thc percentages? I just purchased a 23.5% strain that was listed as 26% and many flower strains in the store are listed way higher than they are actually testing at.

Wonderful!!!!!!

Why put in an online order if 1. They don’t get it ready until you leave there and 2. They don’t put aside what you ordered so it runs out by the time you get there. Waited 30 minutes AFTER putting in an online order and they ran out of what I already ordered. This happens ( the long, long wait) every time. I think I’m done. Maggie’s, here I come.

I like the Professionalism of the Budtenders

the purchase I made online stated BUDS. I received shake. Not cool because we can't check😕

This menu🔥

If you read a one star review it’s because this person had their panties in a bunch before they even arrived. I have never witnessed such incredible HUMANITY in my life by a group of individuals who aren’t being compensated fairly enough for their investment in the health and wellness of their community to provide patients with their medicine during a GLOBAL PANDEMIC. I cannot express my gratitude enough for the staff here, and their patience with truly impatient humans. I was a Baltimore City Public School teacher for 7 years and my kindergarteners behaved far better than some of the customers I witnessed. Shoutout to all of the folks who are continuing to show kindness in the face of extreme anxiety and overwhelm. Hugs to the StoreHouse community, wish I was able to give them in person! Someday I will!

Storehouse charged me $65 for the soap by cookies and I didn’t know it was “outdoor grow” until I got home. Actually had no idea cookies was selling outdoor grow because the last time I got the soap it was definitely indoor grow and way more prettier than the outdoor grow. That being said I learned that other dispensaries are only charging $50 for outdoor grow by cookies. So yea I feel like I was taken advantage of and will never go back. So if you buy cookies strains from them make sure you ask if it’s indoor or outdoor grow.

They’ve dramatically inflated the prices of concentrates. Live resin does not cost producers any more than cured resin and is not inherently a superior product. Unfortunately storehouse has fallen under the wings of Evermore, our favorite cop owned lobbyist company working to keep the prices inflated and the market closed in MD. I doubt the people who work at storehouse have the cognitive capacity to self-reflect on their impact, but I doubt they care either. I felt exploited with your “35$ a gram” rip off ‘deal’ for shatter. I will happily be purchasing my live resin and shatter from the multiple dispensaries who charge literally 50% of what storehouse asks for. I bet everyone at storehouse to max out their limit just to wipe of the slime from their extortion scheme. I’ve been a customer for over two years and spent over 2000$ here. Gladly moving on.

Love it 😘

So I was in a week and a half ago, and I bought a Dart cartridge. Get home, charge up the old battery, nothing happens. Haven't used this in a while, is the battery dead? It charges, it lights up. I come in asking if I can borrow a battery, because I'm not sure which part is bad. I got told the replacement battery for a dollar. I don't know what the cost to them was, but I really appreciate customer service and that they could have made me pay full price after charging for a few minutes. Thank you!

Found this gem driving back from WF to my office one day. Decided to pop in many months later and I am glad I did. The staff is always kind, welcoming and helpful. They have a great selection and great deals. Highly recommend if you’re considering visiting this dispensary.

I had a bit of a misunderstanding SYHEE saves the day. Great customer service 👍🏾😁

I LOVE StoreHouse ! This was the first dispensary I visited, almost two years ago, and still my favorite. Its close to my home, and the Staff/Budtenders are the best. I had a lot of questions, and needed recommendations, and they always, and still do, help me a lot. The Budtenders are very knowledgeable, friendly. and patient. Will always be my "go to." And the prices and deals are great. Even during the COVID shut down, you guys made it work, with the on-line orders, and pick-up on the parking lot. The wait times were extremely long, at times (for orders that had to be picked up in an hour) but I couldn't get mad, because the guard was very nice, and kept me updated on my place in line. Plus he directed the hell out of that Falls Rd. traffic ! Keep up the good work !

I love the selections. The staff is A1. I love the aroma that hits you as soon as you hit the door. Absolute Heaven. Thanks y'all.