Story Cannabis - Midtown Phoenix

This place rules! Great variety, consistent pricing, and nice people. I’m not one to ask a bunch of questions at the counter but every employee I’ve dealt with has been knowledgeable and more than willing to help. I like that instead of having a million different specials, they have 50% off everything with a few exclusions. I know that artificially inflate the price of everything in order to give half off, but it’s still a good deal. I’m still deciding on the quality of everything (I think it’s good) b/c I haven’t enough to give a true opinion. All that said, check this place out. I think it’s gonna be my go-to from now on. I’m sure there are some other good ones in the area but there are also some pretty bad ones. Luckily, I don’t have to search any longer.

Just found out about this location, and it’s good! Great deals especially!!

Super chill spot . Everyone working at this location is very friendly.

Came in to purchase a cart I bought online. Cost was 32.50 , as stated on the order. I know there's taxes and fees , so I got 40 off the ATM , thinking That's what I payed last time . Silas an employee rang me up and it came to 40.65 . I was short the .65 cents (.65) . Manager refused to make the sale until I paid the .65 ! Not really customer friendly when you consider , you don't take cards or anything normal retailers do. This Manager he said he was , could not let me come back with 65 cents & I had to get into my account at your place, and it cost me money to take off a 20 so I could pay this rude individual his 65 cents . What bothered me the most , is it seemed he enjoyed the inconvenience it cost me , and annoyed that I did come up with the .65 cents . He was already putting it away . Then acted annoyed that he had to give me change of $19.35 . Customer Service , not even close . This Individual needs retrained or find him a position he likes. Your customer service is incredibly important , since there's a bunch of dispensaries all over town . I won't be back because this guy was so RUDE & not helping your rep at all .