Sunnyside Cannabis Dispensary - Wrigleyville

Thanks to my lovely wellness advisor, Margaret, I had the best experience tonight at the Sunnyside on Clark St. Margaret was extremely knowledgeable on all products and accessories, and was so genuinely helpful with making sure my order was the best it could be. I go to this location weekly as a med card holder, and she truly shines above the rest. Thank you again, Margaret!!! You are THE BEST!

I would like to give a shoutout to Christine, one of the kindest and most friendly budtenders I’ve come across at Sunnyside. She’s very knowledgeable, great at answering as many questions as you have, and always makes me feel so welcome at the Wrigleyville location. She never tries to rush you out of the store and is generally a great person.

Jerusalem was my bud tender for my visit there, I always go to Sunnyside dispensaries but usually a different location, and I could not have had a better experience. I mean seriously she was optimistic, vibrant, positive, supporting, knowledgeable and I know she has a good taste in strains the way she was excited that I was getting LSD Sugar Wax. She deserves a raise or some free weed or something if not I’m coming in there and rolling one for her. Give Jerusalem a raise we need more people like her in this world!

I'm heavy consumer / Medical patient and LOVE this place, you are in great hands here. To have the best possible experience, have your order number and ID ready when you arrive. The line moves super fast and the security is great. Selection is excellent. The entire staff is amazing, knowledgeable, and cool. They love to answer questions when you're ordering AND when you're paying if you think of something else. There are no stupid questions so if you're new to THC, don't be shy. There used to be long lines for rec (like there were at every dispensary) but they have figured out the logistics here. It's SO EFFICIENT for both medical and adult rec. Whie the selection is excellent, my only suggestion would be to ask suppliers for more of the classic strains that some of us have never tried! Especially indicas as many struggle with sleep. I was so excited to see a Northern Lights preroll on the menu that I bought 2! Thanks for getting that one y'all I appreciate it!

Steph was very helpful!

If I could give them zero stars at this point I would. Their security guards intentionally misgendered me, made fun of me and laughed at me as I corrected them telling them I was non-binary. I had my medical card and ID literally ready to go - as always - they refused those and asked for an order # instead which literally never happens here. I watched as they let other users in without asking this question, when I confronted them about it they ignored me and told others to just ignore me. One of the security guards was so aggressive and in my face, my personal space, that I felt physically unsafe and humiliated by this experience. After I finally got a shift supervisor, he literally told me I needed to be respectful to the security and presumed it was all my fault. Security literally wanted to follow me to the register. I've never felt this discrimination before, especially by folks who are supposed to be working somewhere and making you feel safe. I spoke to the store manager who confirmed the order # request was a lie and not policy. They told me they'd relay this fiasco to their security head - I asked for phone confirmation when that happened and I have yet to be contacted. If you're queer, go spend your money somewhere else - zen leaf in Evanston is much better to their lgbtqia community.

I’ve been coming here for two years now. I will say that this place started off a pretty rough back when they first opened but has become better and better every time I step in the door. The staff is wonderful from security to the budtenders I will say and has been from the start. The vibe is clean/upscale and the staff bring the culture. It’s Illinois so it’s taxed but the quality is fantastic.

I like the prices compared to another dispensary I visited since legalization.

Staff is always friendly. Good selections. Why on earth do you have a medical facility in the heart of Wrigleyville? You have people with medical needs and you treat it like it's one of the get-wasted bars it's next to. I put off visiting for two days because of trying to figure out how to go avoiding Cubs games. Put off getting medication for two days. I Wish people just needed cannabis for partying!??. That's the message you're obviously trying to send, putting this next to a strip of bars. So this one is medical but not the River North one. You have patients with PTSD barreling their way through sensory-overload Cubs game madness just to get medicine. Speaks for itself and looks bad. The industry is becoming exclusive to medical patients. I will never be back.

UPDATE: couldn’t add another review but wanted to mention Again how amazing your staff is Corey took the time to listen to my concerns. He empathized with the fact that I am terminally ill and helped me pick the right more cost effective choice for me! That is huge. Thank you, Corey!! Also I had to come back when I couldn’t figure out how to put the battery together. Nani came outside and fixed it for me in no time! She was kind and also very empathetic. Everyone in staff at Sunnyside is exceptional. From the guards to the managers and all in between. Thank you for making a rough time (the roughest) easier.

Very friendly place

The staff here is always friendly and accommodating. I've even had the staff redo my order because they could save me a few bucks and either get the same or more for the same price or less depending on applied discounts.

Long lines, longer with medical card holders popping in front. It’s a shame there isn’t a designated lane or two for medical users. The wait in line system is a drag. The whole experience is like waiting in line for an amusement park ride, forever. Nobody to answer questions, so when you get to the checkout desk (after forever) you feel pressured to check out and not ask questions. No separation of pre-orders and people shopping… etc. seriously for a big company they haven’t thought this through well.

Have gone in twice. First time everything was great. Second time was nearing close and I was there to grab one thing. The security guard out front said they weren’t taking walk-ins but I could order online. I put in an order, showed the confirmation and then was told they don’t use leafy for online ordering even though it shows here that they do. . My order stayed as pending until it closed and then was marked picked up. I went somewhere else instead.

Friendly atmosphere, line was long but it moved faster than I had expected. The customers in line were friendly, and Ali (who brought up my order) was professional and funny. He hyped up two of the products I purchased and they definitely lived up to the hype.

5 stars

Over the last week my girlfriend and I have received excellent customer service from all of the staff but would specifically like to thank Stella for helping me find those live resin Pineapple Express gummies and Jerusalem for helping her select vape pens and watermelon treats. We love them all and definitely will return.

I spent $65.00 for a cartridge of Kush Mints Rosin (500 mg.) yesterday. I do not have the receipt or packaging so I am SOL for a refund. The battery I have is from ‘ooze’. When this cartridge is in the ooze battery it doesn’t work. I looked up the ooze trouble shooting ideas. I did all they suggested & no luck. They recommended using another cartridge to see if the Kush Mints cartridge was defective. Eureka! All my other cartridges work in the ooze battery. So a word of caution, keep your packaging and receipts. Since I did not (never had this problem before) I have no leg to stand on. Just $65.00 poorer. Buyer beware!

Shoutout to my amazing budtender Jerusalem!! Thanks to you, I crushed my race! 11/10

Sunnyside is my main dispensary (medicine user). I have picked up here multiple times. Everything is so so. Not amazing but good enough. They have good prices compared to other dispensaries in that area. The Sunnyside’s customer staff has always been friendly. I should mention that I did have a problem with the security guard once. Im medicinal and under 21 so there was once when the guard pulled me aside to ask for the address on my ID. I did just that and gave him my address on the card. I understand protocol. However, protocol doesn’t mean to joke around with me. The guard responded “thats not the address on the ID” then after some dialogue said “oh just kidding, your right.” Thats unprofessional service.

I went on my lunch hour and waited in line for 20 minutes. When I got to the counter the ticket they printed off for me was for the wrong product (Sativa instead of Indica). I caught the error and had to tell the teller. After I paid I was walking out and noticed they gave me the wrong strain. I went back to a manager and pointed out the mistake. He said they were out of that product but- and these were his exact words- "It's still an indica." Let that sink in- a dispensary switched out a product and didn't tell me about it because it was the same brand (High Supply) and in their minds that was OK to do. I said it's been less than 2 hours and your policy says you hold orders for that long. He said they're under no obligation to hold it and then once again I'm quoting here, "What- do you think we have someone waiting in the back holding the product for you?" From there he apologized and stared at me waiting to see if I would take the product or not. I'm not being hyperbolic here, that's the exact transaction I just had.

Walking into this spacious, lovely space with knowledgeable, friendly people was day and night over the typical experience at the chain (initially primarily out in the southland), Windy City. Reasonable prices and more importantly, reasonable wait times.

Sunny side has always been the dispo I recommend to family and friends but now this has changed. I came to pick up my order and the person at the front desk named “Daniel” stated that the system doesn’t see my order. I showed them the confirmation and they just suggested I go in as a walk in. So, I asked do you have the same product I am looking for and they said no. Now it is passed 9pm same day (got the canceled email) and the price of the product has went up and now it shows “in stock”. Ridiculous and seems like bait and switch. Daniel suggested I call customer service since you can’t call the store but guess what, you can’t call customer service either!

Greatly expanded store made room and the right browsing environment for me to finally get the consultation and education I've requested but failed to receive at Sunnyside in the past. Manny had exceptional knowledge and was super friendly and helpful. He even helped me find things I hadn't known I needed.