“Staff is always nice and tries to be as informative as possible, that's not where the problem lies. Or perhaps it is because they don't know, or haven't tried what a good product actually is!? Could it be ignorance? BUT regardless, this is not the first time the product has disappointed me to such an extreme at this location to where I've decided to write a short novel on my experience. The Tailgaters Cone which is supposed to be equivalent to the Cavi-cone, was unsatisfactory to say the very least. It was incredibly dark, black even. Not sticky, no crystals, hardly a smell, stems for days, so dry and flakey. Not worth $ and it's definitely worth the extra money for a better product! I was told that the Tailgaters cone was the same as the Cavi-cone, but cheaper. Cheaper in more ways then one, and I found out why! The first time I got crappy product, benefit of the doubt... Next time, maybe I was unlucky. But third time in a row and its gets old. I've been to other places with less product and still have a better result. Not to disrespect, but most things recommended haven't been great. When I pick my own, by looking at it, and the label I have more luck.
Also something I overlooked because I'm sure it happens... I rated the atmosphere low because as I was pulling my ID from my wallet in front of at least three people... "Could I see your ID please?" No...I'm just trying to hand it to you. Little annoying. Was my wallet not out? Was I not grabbing something? Just money right? I feel like I need to walk around with my ID and any receipts just UP and out in front of my face so that's all you see. Proof.
Please, at least wait till I'm looking at the product or walking towards it, not just through the door. Not even a chance.
A hello would have been great as a first thing. Maybe next time! If there is one 😔”
Sorry to hear you were not satisfied with your experience. If you'd like to come by and talk to a manager in person we would love to remedy the situation and offer you a discount on your next purchase. We would love to point out we carry several infused pre rolls. The Tailgaterz are in our discontinued/clearance section for a reason. At the moment we also offer the Trinities from Evergreen and the Jeffries from Northwest Pearl which are both high quality products to choose from. As for the ID issue, most other dispensaries have a door person that ask you before you can even get in the door and we feel our approach is about as lax as we can get without risking having an underage person slip through. Again we are very sorry that you did not enjoy your experience and hope we can find a way to remedy the situation.
“Great music and wonderful staff. Had some problems getting my new cartridge to work but they helped me no problem and gave me a great discount for the trouble. Always happy when I stop by this place.”
Hello, we're very sorry that you feel you did not have the best experience possible. We would love to have more info about what could improve any future experience and what happened today. If you would like to email us at email@example.com so we can remedy this.
“Great little place, on my way home from the Big City, kids that work there are friendly and sweet, not too over-the-top failed-Starbucks-barista snotty, if you get my drift. Nice friendly neighborhood bud-bar!”