133 Reviews of The Botanist - Vernon (Med)
4.7
Quality
4.8
Service
4.8
Atmosphere
Everyone from the security guard to pharmacy technician are kind, friendly, informative. I recommend this store to all.
My first visit was on a bad day. The manager and staff where patient and very helpful. I was in and out within a half hour. Sometimes defects such as safety seal not stuck in place happens but was a packing mistake from vendor, I've had same issues with same strain seals from different sources. Obviously you can't inspect product anywhere in CT dispenseries without breaking the law. This can result in off weight due to open containers and drying products. This is not normal but happens everywhere.
Overall highly recommended for new patients. Staff will explain in detail how to use new products without making new customers uncomfortable.
March 20, 2025
Luis was so kind and helpful!! Thanks Luis!
August 15, 2024
The staff is extremely knowledgeable and helpful with your needs! The store has a great display of different gear and products they carry.
July 29, 2024
I could not imagine a place with better people, quality products, fun discounts and a nicer place. Very pleased.
December 16, 2023
It is easy for me to get there and they have what I need.
December 15, 2022
Prime Wellnes has been an Amazing place to find what I need to help w/ my chronic pain of 16 years.
Their staff are up to date on what works best for me & they are More than willing to take the time to help.
The monthly "Virtual Event" hosted by Uzma Zakir has been helpful Beyond my expectations & has helped me get my life back on track from my debilitating pain.
And the "Patient Perks" are Great! From Flash Sales, Double Points for future savings to getting 30% off in December w/ a fun BINGO Card in November!
They have food donations & toy drives for the local community and work with you if you have financial hardship.
I couldn't recommend Prime Wellness Enough!
You Guys Rock!!!
-Janette Charpentier 💗
January 28, 2023
I have been going to Prime Wellness since 2017. Recently I was diagnosed with a neurological condition. The prescribed meds I was given make me feel worse. I decided not to take them and try to manage this condition with just MMJ. With the help and education from Nani, Jenna and Luke they helped me figure out what would help me best. They were right. I do not like the psychotropic effects of THC, but I need the relaxing and pain relieving effects. I take THC-A which is the precursor to THC to help with the neuropathy and burning, CBD to help with the anxiety and CBN to help me relax and sleep at night. I would highly recommend Prime Wellness to anyone looking to an alternative to prescription drugs
January 27, 2023
I have been a patient here for 5 years and wanted to say I've always been so impressed, even when during the health mandates Prime Wellness was ahead of the curve like the plexiglass dividers ( first place I seen them ) and preorders worked great. and on my recent visit i bought a new product and Jenna is so helpful she went through everything from A-Z, also with a new strain I ordered Jenna told me about the effects she experienced and she was spot on ( slept so well ), The staff really cares about the patients and helps anyway they can.
January 27, 2023
Jenna and the rest of the staff @ Prime Wellness is awesome. Super friendly and extremely knowledgeable about the products they offer. They never hesitate to answer any questions oneay have. Selection of product has suffered a little due to the onset of Adult Use here in CT, but I'm confident that will change once everything settles down . Tha ks again for everything!!
January 31, 2023
I’ve been a patient for a couple years now. The staff is second to none. Everyone greets you with a smile and I always feel welcome. One member of your staff comes to the front of my mind. Jenna Hart is someone who always takes that extra step to make sure her patients always have an amazing and fun visit. Keep up the great work Jenna and the rest of the staff.
March 5, 2024
Seems like employees are bored and have nothing better to do than be rude. Will not recommend to anyone. Unfortunate since the location is nice.
January 28, 2023
I have been a patient since 2016 and I was there yesterday and Jamie helped me, she's very knowledgeable and extremely nice with a great attitude and did an excellent job with my order, she was very fast with my order and had me on my way home with my meds, always shop here and always will, there's nothing better in a business than great customer service.
February 3, 2023
this dispensary is so nice, the staff is always smiling and helpful. since cannabis became recreationally legal, my usual dispensary and others around have been super busy, im glad they have decided to stay medical only, the focus on patients is amazing, i’ll definitely be shopping here more often
February 5, 2023
I Absolutely LOVE it at Prime Wellness of CT. I have been a patient for years and would definitely recommend this facility to Everyone. The people are fantastic very helpful and always pleasant (Jenna). The prices are great and they always have what I need.
January 31, 2023
Prime wellness is the place to gooo!
I always look forward to my weekly trips. My favorite bud-tender is Jenna! She is so sweet and happy. She is always helpful and knowledgeable about the products and its effects. Keep up the great work 💖 10/10
February 4, 2023
Nani, my favorite staff member, along with the other staff are very outgoing, helpful, kind and overall present a warm non stressful enviorment. With my conditions, the pleasantness and cheery, helpful staff from beginning to exit are all wonderful.
February 24, 2023
They are always available to answer questions and help making sure you are getting the products that work best for me..
January 13, 2023
Prime Wellness offers comprehensive and thorough service with quality regulated products. Prices can be a little higher but no taxes with medical marijuana and programs are offered to lower income patients. Great dispensary.
February 2, 2023
There are the best hand down so far lol.. one big family I even recommend a family member to this dispensary
November 9, 2022
They have the best people and product. A variety of intellectuals.. Doing what's best for the state of Connecticut.
January 30, 2023
Very kind staff Jenna always helps me by explaining things really well.
February 2, 2023
Friendly staff and very helpful. Jenna was awesome at helping me.
January 25, 2023
Very friendly and helpful staff. Always accommodating to patient needs. Staff deserve raises!