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DELIVERY SERVICE REVIEW -UPDATE-Revised : Coming from someone who I believe myself to be an extremely loyal client I am very disappointed to see that during these tough circumstances that your prices have increased dramatically for your delivery services. However I am unsure if this was due to the cultivators or the dispensary? Or a combo? I hope this is fixed as this used to be one of my favorite dispensary’s. I love the staff here including management, this is all very confusing! Perhaps they will roll out specials once they get a better grip the delivery system? Let’s just hope otherwise it’s way too expensive! I want to support but there’s only so much we can do during a time like this 💙🌈
The staff is excellent and although the store is small it is convenient and clean. The prices are good with sales everyday. The staff are knowledgeable and friendly.
Gave 2 stars for service....When you first get there you have to show somebody behind the glass counter your ID. Maybe because I was from out of state she put my name in as Thomas Gilbert. Sorry for the Hippa law violation. But I gave you my drivers license and you didn’t even get my name correct? Gave 2 stars on Atmosphere...... As a first EVER in a dispensary in my life. I really wanted to know the inns and the outs and wanted to talk to somebody about CBD and marijuana. We just had to go during rush hour. I felt like a cow going through the lines getting to get slaughtered. I went at 6pm? The picture is deceiving it had fabric polls making 3 lines just to talk with a bud tender. I can’t remember his name but he is the married one with a beard. Some what knowledgeable but, it was busy in there. Felt like no ac but probably had 25 people in there. Thank goodness I had a hat or I would’ve have looked like a sweaty pig. I guess I was just nervous too. Bumped into a grower in line from another dispensary that was weird, maybe some NV law that I don’t know about, and I asked more questions to him than the bud tender while standing in line. I became friends with the grower on Instagram.
Gave 5 stars for Quality.........As I got to the counter I got some Shango Wookie....BOOM that was the best bud I have ever had. Besides a moon rock. Highly recommend Shango Wookie. I was a first time buyer so I got free $10 towards anything besides the special of the day I got a VERT strawberry cake. I just about called the shop later when I opened the package there was this film on the bottom of the cake broke into 10-10 gram squares. Thinking to myself is the paper biodegradable? I tried to pell it off but didn’t work it was sticky on the bottom. So I took my pocket knife out and cut the flimissy paper off. First night I took 30 grams nothing? Next day took 70 grams and nothing? I would not recommend the Strawberry VERT cake. I would go again next year in 2021.
I have waited all week for the W Vapes specials at this location. The budtender Tyler applied the 500 mg cart pricing to the 1000 mg cart. I was not even aware W Vapes made flavored carts and that's what I ended up with. I seek out the W Vapes brand for taste and quality. The budtender did not tell me it was a flavored cart. I was already replacing W Vape Carts that were leaking. I had picked up two MONSTER MINT BEAST carts. My brother liked it and I did not. I called The Dispensery in Henderson and explained the situation. The employee I spoke with told me to bring it back for exchange since I was with in the 3 day return time and had not opened the cart. I figured they would just exchange the 1000 mg cart for 2 500 mg carts. They would not do that exchange. They wanted to charge me the regular price difference. The budtender apologized and said it was the manager's decision. I now have a 1000 mg W Vape MONSTER MINT BEAST vape cart that I didn't want in the first place. No added flavors wanted for this smoker. I was angry when I heard that and left because the bartender offered no reasonable resolution. The industry is already facing problems with publicity and trust problems concerning carts.
I am an advocate for safe and legal marijuana products. Very disappointed in this dispensary. Bad for industry public relations.
Small office, but great people differentiate it. I was critical and impressed. I’m very picky- I ask for harvest dates and measure my purchases and regularly study terpene morphological aspects. Tim F. Was very detailed and especially knowledgeable about flower deals I wanted and the unusual terpene profiles. Furthermore, he was very patient and highly positive at 8:02 a.m. 5 stars EARNED.
I absolutely love this dispensary. They always have the best deals in town by far; always awesome and friendly customer service. Plus now they have an amazing loyalty program were you earn points and can spend them on different items, I got all my dab stuff minus the dab rig for free because of the points how awesome! You can also get prerolls or an 1/8th with the points as well. It's always fast there was like one time were I had to wait about 30 minutes but it was totally packed usually I'm in and out within 10 minutes. I've been to just about all the stores in Henderson at least once; this is my go-to store for sure and nobody else hits all the marks like Thedispensary does! Oh I almost forgot about their great promo going on now were if you buy a $49 1/4oz you get a Peel-a-Deal sticker and if you spell OUNCE or POUND you get one! I heard if you get one of their other deals thats over $50 you get a sticker as well but i'm not positive on that; if anyone has a D message me and lets work something out.