The Evergreen Market - Auburn

The location is great The atmosphere is great The customer service is great The problem with this store is the price. Everything in this store is on average double the price of the other stores throughout Washington State. An example the disposable cartridges from dabstract are $45 each at Evergreen market but they're only $21 at their leading competitors like zips and $19 if I want to go a little bit further out. I don't understand the justification for the double in price except for price gouging and that's why I have started to make the choice to go elsewhere

My bud tender today was Sara. She's always so nice and very helpful. I'm still learning the "weed talk" and Sara has helped tremendously.

I was a former employee of evergreen market auburn. Worked there from august 2020- December 2020. So let’s start with product. If you’re looking for a deal, this is not the place for you. For a decent 1/8th you’re looking at $45, and a decent gram of oil for like $35. Their product sits out until it’s sold, long past the harvest date. If you have the option to go to another store, do it. You’re better off shopping elsewhere for deals. I only shopped their because they give employees 45% off. Secondly let’s talk about if you’re considering working for this company. It sounds great at first, a beautiful dispensary, free weed, being high at work, sounds great right? Well that’s about it as far as benefits. You make minimum wage. They say after tips you make $17 an hour, but you don’t. Tips are given to everyone who works at the store, regardless of if you’re working directly with customers. And mangers get a higher percentage of tips than bud tenders. There’s medical insurance but no dental, and only if you work full time, which they’ll schedule you for less than full time to avoid this. This store is very clique-based. They will “promote” employees and call them “trainers” or “educators” which basically means you are able to tell people what to do but have zero responsibilities as a supervisor. Now let’s speak on COVID. As of today, they have at least 1 employee that is covid positive at the store at any given time. They don’t make anyone get tested, and allow employees and their family/friends to come in without masks and disregard social distancing. I’ve brought this issue up to management and the state of Washington, but not much action was taken by the company to protect their employees and customers. They rarely sanitize properly, using windex and fabulousa when they do. If you’re immune-compromised: use the online widow and wash all your products before you open them. Overall, the company has potential, but as of right now most of their employees are dissatisfied & bitter. They focus a lot of gossip and you can not trust anyone with anything said, they will lie to your face with a smile. They can’t keep a store manager for the life of them, and the turnover rate is sad. The bud tenders and cashiers mean well, but upper management does not. They will do anything to cover their tracks.

Online orders aren't filled until you arrive. Online order is not guaranteed until you arrive to pick up your order. This has happened to me at least 4 times where I placed an order online and when I arrived the item had been sold to someone else and was no longer available. Even though I received a text claiming that my order was complete and ready for pick up I was told that the product was unavailable and there was nothing they could do. The managers look to give any and all excuses but fail to take accountability for the problem. I do not have any issues with online orders at any other cannabis shop. It feels like Evergreen Market does not care about the customer and only about the profit by the way I was basically told "oh well, sorry" every time this occurred. I used to love this shop and now I won't be going back because I don't get treated this way anywhere else.