“I recently retired from the Military and hadn't smoked bud for about 23 years! Anyways, a few days after I got out I had the urge to smoke bud again. I don't live too far from the Spanaway store so I decided to see what it was about. They had the most friendly and knowledgeable workers there and I told them I hadn't smoked in a long while and what should they suggest. I believe her name is McKenna, really cool girl just made a few suggestions and provided great customer service. Since then I go only to this location, (it's a couple miles literally from my house)
Great store and two thumbs way up!”
“My father and I came into the spanaway gallery a few days ago. My father was very hesitant to go in, he's very old school military. I persuaded him to go in, I have been in a few times and love all the girls.
We were helped by a new guy I had never seen before. His name was Josh. Right from the get go, he was pleasant and very nice. He ended up talking to my father for 20+ minutes, basically putting him at ease. He answered all my fathers questions and they even talked about other random things like the military and football. What I really appreciated was that he spoke to my father like they were friends, not like he was trying to sell him something. He didn't push anything on him, and explained the menu to him, and told him he didn't need to buy anything if he wasn't sure.
Josh ended up selling my father over $100 worth of stuff, he even got him to buy a pen. Then after the transaction was complete, Josh walked us over and signed my father up in your system. He shook my dad's hand and thanked him for coming in. It might not seem like a lot, but that impressed my father alot. Once we left, my dad said he was really impressed with the quality of your store and employees.
The customer service we received was some of the best I've ever experienced, from ANY retail store. We will both be regular customers”
“Very "Pinkies Up" atmosphere when i walked in. Staff there were exceptionally courteous from the security to the bud tenders in the back as you make your way through and around in the store. Also knowledgeable when questions need answering.”