“I think my favorite part about this place is being greeted at the door with a smile and nice comments..I do not remember his first name but his last name is "Whiteside" He is the reason I come back every time. The associates are patient and also recommend the best strains to try. Please offer more incentives for loyal customers...15% off is great but I shouldn't have to visit this place 10 times just to get it.
Love this place!”
“I love this place. It's so close by and I'm already beginning to get noticed as a regular! I was super nervous my first time but the employees are always so helpful and friendly.
The quality of some stuff could be a bit better, but it's great place to get familiar with”
“I would have to say this is the worst shop I have ever been in. Very rude staff and aren't very knowledgeable when it comes to the medical aspect of cannabis. I am a medical patient my self and was treated poorly and was not offered a discount. I will not be returning and will be warning people of this horrible shop.”
“Would not recommend any of the Gallery locations, you may be able to find alright flower for a high price compared to competitors but concentrates here are super high priced poop soup that taste like burning rubber”
“I recently retired from the Military and hadn't smoked bud for about 23 years! Anyways, a few days after I got out I had the urge to smoke bud again. I don't live too far from the Spanaway store so I decided to see what it was about. They had the most friendly and knowledgeable workers there and I told them I hadn't smoked in a long while and what should they suggest. I believe her name is McKenna, really cool girl just made a few suggestions and provided great customer service. Since then I go only to this location, (it's a couple miles literally from my house)
Great store and two thumbs way up!”
“My father and I came into the spanaway gallery a few days ago. My father was very hesitant to go in, he's very old school military. I persuaded him to go in, I have been in a few times and love all the girls.
We were helped by a new guy I had never seen before. His name was Josh. Right from the get go, he was pleasant and very nice. He ended up talking to my father for 20+ minutes, basically putting him at ease. He answered all my fathers questions and they even talked about other random things like the military and football. What I really appreciated was that he spoke to my father like they were friends, not like he was trying to sell him something. He didn't push anything on him, and explained the menu to him, and told him he didn't need to buy anything if he wasn't sure.
Josh ended up selling my father over $100 worth of stuff, he even got him to buy a pen. Then after the transaction was complete, Josh walked us over and signed my father up in your system. He shook my dad's hand and thanked him for coming in. It might not seem like a lot, but that impressed my father alot. Once we left, my dad said he was really impressed with the quality of your store and employees.
The customer service we received was some of the best I've ever experienced, from ANY retail store. We will both be regular customers”