The Green Solution - College Ave. @ Fort Collins

Great service and friendly budtenders. The rewards program is amazing! Definitely the cheaper place for the more luxury brand like 14er and 710labs. The security guard always brings a bad vibe but the staff has improved over the years. The building looks great, although some of the individuals who loiter in the parking lots are a bit shady

Wednesday I bought a craft oil concentrate tanker from Green Solution. By Thursday night it stopped working. I called Green Solution, and spoke to someone about the issue. I was reassured that they could help me out, that Green Solution policy was that I had one week to exchange or return faulty product. When I get to Green Solution I speak to the manager on duty at the time named Joseph. I told Joseph about my situation and how my tanker doesn't work. He takes a look at the tanker and tells me since it's "halfway", that they will not be able to help me (even though I'm within the one week to return a faulty product). He insists on taking the device to the back to charge it. I wait for few moments and he come from the back, confirming what I stated, that it indeed is a faulty product. He then offers me a discount to buy more fault product from them. I am highly upset and disappointed, because I know they could help, but chose not too. I feel insulted and cheated.

I came in for their BOGO 40% off their entire store deal. I picked up some 710 and when it rang up on sale a manager was called over who loudly told me 710 is never on sale. When I told him I had received the deal multiple times. They looked it up and confirmed it. He then told me that guy was going to get fired for giving me fired even though it had been through other people and through a manager in the past when it didn’t ring up on sale. Now I get to feel bad for getting someone fired. Why can’t they just exclude 710 in their ad and not just say ‘the entire store’? Very poor customer service.

My butender Clemintine I hope I spelled that right! She’s the best got me killer stuff I knew nothing she taught me me a lot. She was so sweet made that trip amazing because of her I’ll be back!!! She needs a raise! She a keeper . Thanks again to my favorite bud tender!

Tanner is one of my fav budtenders ever! He was super kind and very knowledgeable. Glad to have a shop like this in foco! TGS has the best flower in town, and I've been shopping since Colorado legalized almost ten years ago. Never have issues with quality, and even if I did, the TGS staff has made it clear they'll trade out anything that doesn't meet standards. THANKS!!!!

Do not buy weed in Colorado the police follow you home and give you DUIs for having it in your system they give blood tests and charge you for having it in your blood which they are not smart enough to give you saliva tests besides the fact that marijuana is not a drug Colorado is a scam and it's only attracting tourists to bust them and give them DUIs I got a DUI just for smoking a joint than trying to drive home complete scam artists

Fort Collins, Co, is giving fake DUIs, check it out on YouTube, they've given nine already, that YouTube reported, that arent even related to any drugs and alcohol. My experience is that, when they give a blood test, it only takes five nanograms to get a DUI,in the US but, but Colorado has the most DUIs for pot and they're corrupt,some POs have five hundred DUIs for weed on their case, it's actually called a DWI or DWAI ! Canada doesn't even enforce DWIs in most places, any medical patient will have at least five nanograms of THC in their blood, so do not take a blood test if they pull you over, it is a setup, do not give the dispensaries your real phone number because the police work with them, and track your phone, then they follow you home from the dispensaries, so don't let them, or get pulled over.

My first time int to the store, and Taylor was doing a kick ass job. He had to train some of the new people and even so still got my the stuff I wanted and not trying to sell me th most expensive items there and got it all done in a good amount of time. 10/10 would recommend going here. Great people, great experience, and great weed!!! Thank you Taylor!!!!

I was floored the first time I walked into one of these stores. The Fort Collins store hooked me, but I've since been to 5 other locations and love the model. They made an impression in my mind. I have been in the industry going on 11 years and the feel of an apple store for cannabis with a friendly, hospitable atmosphere and a product for everyone was something that surprised me initially. Then I decided I wanted to work with these happy people! After working these last 2 years I just want to say, I love my products and love to recommend them. We're all here for the cannabis. 💜

great customer service

Great Job to the whole team at the Fort Collins club!

The absolute worst customer service. Go literally anywhere else if you value how you are treated at all.

Great shop! Great discounts! Friendly and helpful staff.

Let's just say it has been some time since visiting this store. Like a time capsule, I received the most excellent service from Tabitha!!! Can't stress enough how much of a pleasure it was being able to talk about all of the product in the area I was looking and hear different things that each product would do. 10 out of 5 on this trip.

Mel was my bud tender and was outstanding 5/5 stars!

nice set up . it looks like a apple store . I'm not a fan of the prepackaged stuff but that's what they have . the flower I purchased was pretty good . my bud tender was OK . I would get here again if I was in the area .

Your bud tender Daniel D is awesome ,friendly and made it easy to pickup my order up

dispensary and environment itself was dope!! although I'll never return here again. I've been to a lot of dispensaries and this is by far the worst one I've ever been to. Budtender was a complete douchebag was real pushy wasn't knowledgeable about product at all and didn't even present us everything that was there. bud is also very dry for what it is. first and last time going

Daniel was amazing and very helpful

Had a great dynamic with my budtender Matt I hope I get that dude Everytime it was refreshing to see a kid with his witts about him we clicked fast he knew what he was doing and knew I was knowledgeable in out happy as hell I'll be back soon

Only dispensary that did not honor my Tribal I.D. and I did not appreciate not being recognized I had a driver license I would of gave them but that just didn't sit right with me I will not be recommending them or coming back

Alright for everyone complaining about ”dry” bud stop. We’re in Colorado, with zero humidity at an altitude of close to 6000 feet everything is dry. The bud they have is very good, and has the most medical aspects for rec users. If you want sticky bud move father west or east where humidity is a thing. Also they grow hydroponic so as soon as it’s harvested it tends to dry out quicker than soil grown. Dry weed doesn’t mean bad weed.

The Comcast of dispensaries. I extremely rare to give a negative review of a business, but rarely do I receive such poor services. Here are the reasons I would implore anyone with such a wide variety of choices in the industry, to make a different one. In an industry that started with such good intentions, I feel like it is going to be overrun by a corporate culture that will have only the bottom line as the single goal of providing this service... Money. * This company is (or is looking to be) a giant corporation, with all the policies and soul of such a company * Their return policy on clones is insufficient to identify problems that may be inherited with the product, such as disease and pest * Their phone number ends up at a call center.... You cannot call the store directly * I was told one thing by the people at the call center, and another by the people at the store (the reason this is important is listed below * Their staff is completely unqualified to be giving advice, or even selling clones or anything related to the grow side of cannibis. Buy at your own risk. * The company stopped communicating with me as I tried to find a solution to the problem * They sold a faulty product, and would not stand by it and give a refund Here are the details of my experience. I understand most people are going here to buy on the consumption side. The store is fine for that, but please support your local stores. ===================== I have been reluctant to get clones from a dispensary, or any large shop, because of the risk of disease, or pest infestation. I know it is very difficult to prevent, but I thought I would take a chance. I have gotten clones from dispensaries twice before this, and was 50/50. The time I did come home with mites, I was dissappointed, but the shop who sold them to me were very understanding, and offered me a full refund. So I thought the risk was pretty low. When I purchased these particular plants, I talked to someone at the store who seemed fairly knowledgeable, was confident there were no pests, and who did specify that there was a 7 day exchange policy. I mentioned that 7 days was probably not enough time to either find pests directly, or see the symptoms, and the sales guy agreed. I decided it was worth the chance. About 10 days in, I noticed damage to leaves. I diagnosed the problem to either thrip, or mite, but I could not find the actual pests. I started a regiment of neem oil on a daily basis, but could not alleviate the infestation. It was past the 7 day exchange period. A few days later I was able to get a microscope, at which time I was able to clearly identify thrip. At that point I started to consider talking to The Green Solution. I called the call center, and talked to someone (I should have gotten a name), who mentioned that the store has done exchanges in the past after the 7 days. He talked to his manager, who said that he (his manager) would contact the Ft Collins shop, and let them know I would be coming in to discuss an exchange. This left me optimistic. I explained that I would have to uproot the plants. So I pulled my plants, and took them into the store. Nothing. There was no communication, and the manager of the Ft Collins store said there is a no exception policy, and there was nothing I could do. There were no questions surrounding the infestation, around my experience, or even concern that the supply chain might be contaminated. That all left me a little frustrated, as I now had infested plants, that were uprooted and sitting in a paper bag. The value of that is 0. I dont understand is why a company would not work with me. Things should not be black and white in business, and especially in a competitive business where brand reputation, and customer satisfaction probably go a long way.

Love it!