
Ratings and reviews of The Green Solution - Malley Dr @ Northglenn
(206 reviews)
4.5
Quality
4.5
Service
4.5
Atmosphere
Reviews 25-48 of 206
October 1, 2017
This place was very helpful. Some friends and I went her as complete virgins to marijuana. We received a complete tour of the store and items offered. We had no clue what expect and we were made to feel comfortable. We learned a lot and made purchases without any issues (once we learned there is a limit and we divided our purchases out). This store is very clean. Will certainly be back.
September 25, 2017
Decent place with really great product. Getting help was kind of awkward though, almost seemed like nobody wanted to even after I asked for it. The dude just stood there using the radio to try to get somebody to come up front to get me. 5 people came out of the back and all just stood there looking really confused. Didn't get the exact stuff I came in for but still got stoned so that's good.
October 30, 2016
I've been coming to this location for 5 years. It has changed a lot in that time, but has always remained clean and professional.
The bud is always top quality. It tends to be on the dry side, but always smokeable and great tasting.
The service is good enough and their variety of flower strains and overall products is impressive.
Take a friend. You won't be disappointed.
Dispensary response:
Five years? You have definitely seen us grow. We are very proud to have you as a loyal customer. Thank you for the glowing review, and we will see you very soon!
November 21, 2016
June 2, 2018
great staff! always willing to help
April 30, 2018
everything was well organized and labelled; Staff super friendly and knowledgeable on products. I would love to come again whenever I find myself in Denver
July 26, 2017
The store is great, the online ordering could use a revamp though, have not been able to use it because of issues.
Dispensary response:
Thank you for your feedback about our online ordering system! We will get this feedback to our IT team immediately. We appreciate your patronage, and we will see you very soon!
August 1, 2017
March 3, 2018
Great and helpfully employees. Love the specials and the bonus points and various ways you can earn money off your purchases. Great place. Been to different dispensaries but once I found green solution I only shop here.
August 9, 2017
Beautiful and large shop. Amazing customer service, especially for first timers. Great prices and even greater quality bud.
Dispensary response:
Thank you! We look forward to seeing you again soon.
August 14, 2017
June 11, 2017
Deals are great! The staff is always friendly and informative.
Dispensary response:
Thank you for the positive feedback!
June 19, 2017
June 12, 2017
This place is wonderful. Super classy and an amazing staff!
Dispensary response:
We are glad that you have a great experience with us! We appreciate your feedback, and we will see you soon.
June 19, 2017
December 11, 2017
I love it here!!
October 12, 2017
i always recommend The Green Solution to my friends. I love the membership benefits and the online ordering is very helpful. Best of all is express checkout for online orders, which is a massive time saver. The staff are all very nice and knowledgeable.
December 26, 2016
Living in the south for most of my life I have always heard the south being friendly, southern comfort etc. I was honestly blown away by the consumer service that this location and company has to offer. They were my #1 while I visited Denver. Thank you and will definitely be back. Not to mention the outstanding care for customers. Our vehicle was not starting and one of the employees at this location was so kind to try and figure out a way to get us home. Thank you . I will return !
Dispensary response:
Thank you for writing about your wonderful experience with us. One of our employees even tried to find you a ride home? That is customer service if we do say so ourselves. We appreciate your patronage, and we will see you very soon!
January 3, 2017
February 9, 2016
now let me just start off saying I'm 23 and I've been going here since i first got my card at 18 and it was my first store. And there is a reason I've been going there for so long well many reasons but overall its the environment i get the feeling like I'm everybody's little brother. The receptionists are always cool as hell, staff is always friendly as hell, and miyagi c'mon brother you're the shit!!! Nothing can keep this man from making your day when you see him and talk for even 3 minutes, and the managers are always super attentive making sure any of my needs are met and then some i mean seriously these guys will go above and beyond for you for only a smile. I hope T.G.S management reads this and knows the whole franchise has got my support.
November 4, 2015
THIS LOCATION:
I am a medical member who used TGS for my caregiver for about two years. The Northglenn location is THE WORST TGS location I have ever been to...and I've been there about a dozen times. The prices are always more than any other location...member discounts are virtually nonexistent. The lines are always long, with at least a 20 minute wait being a regular occurrence (even if you preorder). The greeter is a nice guy, but it still gives you the feeling of being in Walmart when you're in the store to have someone greet you every time you come in the door. I'm not a "social" person, so I don't really want to chat and stand awkwardly next to some employee while I wait in a line.
The last time I made the mistake of visiting this location, I did so because I was able to preorder an ounce of Sour Diesel. When I arrived, I was handed half an ounce of SD and half an ounce of Critical Mass...not even close to a fair trade. I asked the CSR if he could see my phone number on the ticket, he confirmed, and I asked why I hadn't been contacted about the discrepancy. The CSR acted flustered and as though he was too busy to give me his undivided attention. I demanded to talk to the mgr, saying the only substitution I'd accept was Cindy White for the same price as the ounce I reserved. I was told to get in the back of the line again (about six people by then) while they waited for the mgr to get time to bother with me. I watched every person in line in front of me have their orders given to them wrong and need to be fixed...every person. When I finally made it to the front of the line again, the mgr was not there and had to be requested. I told them I wouldn't wait anymore, so the mgr was actually called over at that time. I demanded they give me the half ounce for the discounted ounce price and relayed my disappointment with their customer service to deaf supervisory ears. When I got home, I discovered the half ounce I paid for was actually small flowers in jars labeled regular flowers...at least I didn't have to pay full price for them, I suppose. I will NEVER return to this location and I am no longer using TGS as my caregiver...Go to another dispensary if you want good buds for respectable Denver prices. Not all of their buds are top shelf like TGS, but most of them are as good as TGS's buds...and at least you can pick them yourself and pay $140-160/oz instead of the $200-250/oz at TGS.
TGS IN GENERAL:
I will never claim TGS doesn't have bomb buds...they have very skilled cultivators, but not enough to charge the prices they do...part of being with this "green" movement is not running your dispensary like Walmart runs its stores...corporatizing just turns off customers.
Also, the "green" solution is not really green at all. On average, after purchasing 1 oz, I would have 10-16 plastic jars that would have to be thrown away after I consolidated the same strain into one jar. It's horrible for the environment to create that much non-biodegradable waste just to get a little bit of a plant.
On another note, I gave them my 24 plants and requested on the form (where it gives you the option) for them to grow Sour Diesel for me. This has been the biggest issue for me, aside from awful customer service. I am LUCKY if I can find SD at any of their locations and it's up to me to select each individual store to see if it's in stock. Most of the time, if I DO find it in stock, I have to call to reserve any because they website will continually tell me it's "out of stock" even if I only try to get 1 16th. Store clerks tell me it's anywhere from 3-5 jars in a given size that are in stock if they show up on the website. That's almost never the case when I try to buy SD.
The website/mobile app lets you assign your wishlist and this was on my wishlist. But, what is the point in having a wishlist if you never get "first dibs" at the plants you requested from your dispensary? I have NEVER been notified when anything on my wishlist is in stock.
Also, recently, the website/mobile app was renovated so none of the stores are denoted with "medical"...so you have to remember which locations are to place preorders through the site. Unlike before, I can't even place preorders at rec stores anymore...so unless I can remember it's a rec store, I get disappointed when I try to fill my cart.
Another issue....I have purchased a half an ounce of Twista before and got home only to discover it was half an ounce of Chunky Diesel...that bud's not even on my top 20 list, but Twista was in my top 5. No rectification was ever made by TGS to make that right, even after contacting them and taking the buds to show them they weren't right. I was just told "Sorry" and "Thanks for letting us know so we can fix our inventory".
When I got my med card renewed this past year, I took my temp card into TGS. They made copies and gave me back my forms without the green postage slip that really proves your temp card is valid. I didn't notice until I returned the next time and they wouldn't take my temp paperwork at the same location they accepted it from before. The mgr admitted to seeing one floating around about two weeks before and having thrown it away...well thanks guys. They allowed me to purchase that one time, but I had to wait until my actual card arrived (about a month later) before I could purchase again.
I have recommended TGS to many people, but I can only do that anymore unless I add the qualifier "if you want to be treated poorly, hope you get the buds you paid for, and overpay for good buds". On an individual level, most of their CSR's are very friendly and great people. But, you can't ever shake the feeling you're just a number to them and that they're always just too busy to give you real quality customer service.
September 22, 2017
It was a very welcoming place and really great service
July 30, 2017
I love TGS! The staff is always welcoming! While waiting in line ask for a joke from the guy in the weed suit! Ha It's a good location and I'm rarely waiting in line for a bud-tender.
Dispensary response:
We love you too! We are glad that our team goes above and beyond during your visits with us and we will see you very soon!
August 1, 2017
January 23, 2016
very knowledgeable staff. very friendly
and welcoming environment.
November 26, 2016
I love the organization, good selection, and knowledge of my bud tenders!
Dispensary response:
Thank you for the positive feedback! We appreciate your patronage, and we hope to see you very soon!
November 28, 2016
November 26, 2016
Online ordering saves me a ton of time!
Dispensary response:
Thank you for taking advantage of our online ordering system. It's saves a load of time. We appreciate your time and we will see you soon !
December 5, 2016
November 26, 2016
Safe and high class!
Dispensary response:
Thank you for feedback!
December 5, 2016
March 9, 2016
Cool spot and people!! The nug was good but super pricy and I'm pretty sure they charged a out of state tax or something my brother (co resident) gram was 15$ and mine of the same stain was like 23$ like WTF. And the bud tender could not answer any questions I had about the pesticides and extraction process!
November 26, 2016
Great selection of flower and good customer service!
Dispensary response:
Thank you for your feedback!
November 28, 2016
November 26, 2016
In a nice location and great selection!