After almost two years as a medical customer at this dispensary, I am finally done. Their product selection is decent for the area (better before recreational came to town- but that’s everywhere), but their management and customer service is TERRIBLE!!!!! Any time I’ve had issues with their ever changing (and badly thought out) procedure changes they’ve been nothing but defensive and rude. The final straw is making every customer take their mask off at entry while not offering an option for people with health issues to do curbside pickup because “they would have to pay a security guard to be out there.” This places more about money than safety. They’re also terrible about de-escalating situations with angry PTSD customers likes me. At least be understanding of the needs of those you serve.
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About this dispensary
The Herbal Care Center Chicago
THC Center is your one-stop cannabis stop for Illinois Medical Cannabis Patients! We are proudly Veteran Owned and located near Chicago's Medical District. We boast Illinois' largest inventory of flower, concentrates, edibles, topicals, and ancillary items. Our highly-educated, world-class staff can assist you in your medical cannabis journey. We go the extra mile, in every respect, to make sure patients receive the Gold Standard of patient care. That is our promise to you. Your membership with us includes several amenities: Free secure parking & beverages Every-day specials & discounts Raffles & Giveaways Rewards Program (pays you back each purchase!), Access to the largest cannabis inventory in Illinois, Online pre-ordering and much more... Call us today to schedule a tour of THC Center (valid only for qualified Illinois Medical Cannabis Patients). We look forward to serving you! Shopping at the THC Center is free and easy! Simply call (773-724-4200) or email us with the following information: 1. Full name 2. QP# found on your Illinois Cannabis card 3. Phone # 4. Address listed on your Illinois Cannabis card Upon receiving your information, we will submit a Dispensary Change Form to the State. The State will switch your registration to our dispensary within 24-48 hours. Once the registration has been switched, you are welcome to come shop with us at any time!
Leafly member since 2016
dispensary Hours (Central Time)
887 customer reviews
This place sucks if you’re a rec. smoker. First time I went had an appointment and waited an hour in line just to finally get to the bud tender and have him tell me I couldn’t buy the weed I wanted because it was for “The medical patients.“ I get that but that was not clear on their web site. Second time no wait but same outcome they told me what I saw on their web site was wrong and I couldn’t buy the CBD strain because their medical patients really liked it. Seems like someone should fix the web site for clarification instead of wasting people’s time especially since my drive there is 30 minutes and even if I am not a medical patient I too benefit from the CBD strain.