“These people run a shady business.
They selectively apply the MMIC tax on the patients they choose based on whether they like them or not.
They also stole from me by making me pay more tham what my receipt stated.
The sales agent created an atmosphere by way of combativeness that ended in me being demanded more money than the receipt stated.
Management hung up on me and the owner wont live up to what happened.
He was very cowardly in the way he didnt want to admit what had happened eventhough he has footage.
TOTAL SHADY PLACE.
THEY STOLE FROM ME.”
Wowiamhere, we mailed your $5 to the address that you provided & we received the envelope back the other day saying that you had refused it & sent it back to us. We would be more than happy to send it again, but were confused when we received it back after confirming with you that you wanted your refund mailed to you. Our manager clearly explained the situation to you & apologized for the inconvenience, but if you won't accept the refund it seems as though there isn't much else we can do for you. We have tried to resolve this issue with you, but your aggressive & combative reviews (in addition to the harassing phone calls & emails) are not productive & they are unwarranted as we have gone out of our way to fix this for you. -The Higher Path Staff
So glad that we're neighbors & that you found us, mrlkandee! It's truly our pleasure to provide you with the best edibles that meet your gluten-free needs! Thank you so much for coming to see us & we look forward to your next visit :) -The Higher Path Staff
Hey muru2000! As we previously addressed in the review you left a month ago, we do apologize for the parking issue but just like every other business in Los Angeles--we're doing the best we can with limited space. There is free parking on Hazeltine Ave, Stansbury Ave & Dickens Street as well as metered parking on Ventura Blvd. We do offer some parking behind the store, but it is unfortunately limited. We had to stop offering complimentary valet because of an issue with the valet company--the safety of our customers & their vehicles is of the utmost importance to us & we were having too many issues with them to continue the service. We also have to be conscious of our neighbors & their parking areas. If you'd prefer to skip the line in the budroom, you can always place your order online ahead of time at https://www.thehigherpath.com/menu.html & you can pick up your order at the Express Window :) Again, our prices are a reflection of the fact that we are a LEGAL, tax-paying shop--we are required by law to include the taxes on your order & the California Excise Tax of 15% is factored in to the listed prices. We totally understand wanting to get your products at the best price, but many of the places you see offering significantly lower prices aren't legal & we would advise you to be very careful visiting illegal shops as they are getting raided & shut down with increasing frequency. We offer specials every day of the week to help offset the taxes & we also have a text rewards program where exclusive deals are sent out--you can sign up on our website or in person at the front desk! Hopefully this clarified some of your concerns & if you have further questions please feel free to email us at firstname.lastname@example.org. We hope you have a wonderful weekend! -The Higher Path Staff
“I am tremendously happy with their manager Gabe! He went above and beyond to fix an online order error and I just wanted him to be recognized for taking initiative and truly caring about my overall experience! Terrific job in hiring this man!!! Thank you, again Gabe!!!”
So sorry you had to deal with an online order error, lesloe213--but we're very glad to hear that Gabe was able to fix the problem & take amazing care of you! We always want our guests to leave happy & it was truly our pleasure to make sure that you got everything you wanted on your visit :D Thanks so much for choosing us for your cannabis needs & we look forward to your next visit!
-The Higher Path Staff
Thanks for the love, Tigerlilyjec! We absolutely LOVE The Arthritis Foundation & we're beyond honored that they trust us to provide top-notch care to patients in Los Angeles :) Hope you're having a wonderful day! -The Higher Path Staff
“The Higher Path is by far, the best dispensary I’ve ever been to! The staff here makes me feel like family and I always look forward to speaking with everyone! Erin, Wyatt, Mason... even the security guys are amazing! Thank you THP! You have improved my health in more ways than 1!”
You're making us blush, kimberlybrownlmt! We're so happy to hear that our entire staff always takes amazing care of you when you come to see us :) Getting to be a part of our community & connect with our guests is the best part of our job, so it's absolutely wonderful to hear you say that you feel like part of the family...that's exactly how we want you to feel! Thank you so much for choosing us for your cannabis needs & we look forward to continuing to provide you with the best products & service in Los Angeles! See you again soon! -The Higher Path Staff
“A home while away from home.
I purchased an item from these guys for a goodly sum of monies. This product can’t be purchased anywhere cheaper and I got it out of more convenience than anything else. The product worked for sometime but it crapped itself one day, rendering it perfectly useless to me. Having still the receipt and the original packaging and at least half of the product left, I first called to check if they could take the product back. Again very helpful and offered me express service to the budroom to get it fixed.
So parking is a bit of a thing, my advice is take one of the parallel roads heading up the hill into the residential area, find a nice spot under a tree, and take a lovely walk :-) you won’t be more than 5 minutes walk and so far I’ve had no problem parking there.
I got to the store which had a full waiting room, but don’t be intimidated as the service is very prompt. Again I was offered to go straight through, but I declined and opted to hang out in the waiting room. When I got in the back after about six minutes of waiting, My BudTender was really understanding and made it right. I received store credit to which I used immediately! Again the service was knowledgeable friendly and really helpful! so if you feel like a brisk little walk and perhaps pick up some groceries at Ralph’s from across the road (could be a place to park). Go here. Have a loyalty program on a convenient swipe card .
Sorted geezer 🤙🏻”
It's truly our pleasure to be your home away from home, efxboy! We're so glad you found us :) Sorry to hear that your product stopped working, but we're very happy you brought it back as we're always willing to take returns of defective products with the original receipt! Great advice on parking! We know it can be a little bit tricky (like most places in LA, unfortunately), but it's fantastic to hear that you found convenient parking and enjoyed your walk to the store :D Thanks so much for your kind words and for choosing us for your cannabis needs--we look forward to your next visit with us! -The Higher Path Staff
Glad to hear you're enjoying all of the options we have to offer, javierreyes202! Thank you so much for choosing The Higher Path for your cannabis needs & we look forward to seeing you again soon :D -The Higher Path Staff
“This was my first time buying at a dispensary and they could not have been nicer and more patient. I'm interested in high CBD products and they have a great selection. Taylor, Ben and Mason were wonderful and I am happy to recommend them. It has a great neighborhood feel. Absolutely will be my go to place.”
It makes us so happy to hear that we were able to make your first time at a dispensary enjoyable, comfortable & educational bosanova99! Our favorite part of our job is getting to help people find the right products for their needs & we're very glad that Taylor, Ben & Mason took great care of you :) CBD is pretty amazing, isn't it? We're proud to be able to offer so many different CBD products--so many places have one edible or a tincture & we feel like that just doesn't cut it, especially for people who are looking to primarily use high CBD. Thank you so much for choosing us for your cannabis needs & we look forward to your next visit with us!
-The Higher Path Staff
Thanks for the love, Belmontbrigade! We're so glad you decided to come see us & we promise to continue to provide you with the best education & service in Los Angeles :D Looking forward to seeing you again soon! -The Higher Path Staff