Great curbside service-I like that they take debit cards
Dispensary response:
Great! Thanks for your support! Hope to see you again soon
March 28, 2020
Ratings and reviews of The Joint - Denver
(3 ratings / 1723 reviews)
4.8
Quality
4.8
Service
4.8
Atmosphere
Reviews 73-96 of 1723
Great flower!
Dispensary response:
hintgen98, Thanks for the review! We keep our shelves stocked with the most premium bud we can! Good to hear the hard work pays off! See you soon :)
April 18, 2020
Loved everything
Dispensary response:
Thanks Meganrumley! Glad to hear our products and service are up to standard for you! We hope to see you again soon!
April 14, 2020
The customer service and vibes are 👍
Dispensary response:
Thanks Madi! Hope to see you again soon!
January 18, 2020
This place is great! Nice staff and good products!!!
New location is right next door but the shop is completely different. the setup isnt very convenient. it's like they tried to modernize the store but nothing was wrong with the last one. Used to be my go to dispensary but since all the changes they have made I'll be going elswhere. the bud isn't bad but its not great. you can find a bomb strain here and there but it's usually on the highest priced shelves. if you are going to spend that much go to sacred seed (way better taste, smell and quality of high) or the the lodge (similar pricing better bud) for the price. they also let you split your ounce into quarters and not the 2 halfs bs this place pulls now. if I'm spending that much money I should be able to split it how I want. not good customer service at all.
Dispensary response:
Hi Eric, so sorry to hear your disappointment with the new shop. We definitely upgraded the space and size of the shop to bring a more welcoming vibe to our guests. I apologize you do not like the upgrade understand we all have different taste. As far as the flower goes, we source for the best growers in CO. Veritas and 14'r are award winning growers. With over 25 strains available I'm not sure we can do better. Best of luck on your search and thank-you for the feedback
September 12, 2019
I've been shopping there for a year. they used to be one of the best but they keep going up on pricing. you have to look on Leafly to find a deal. oh, my bad, no deals on Leafly right now. the new building has changed the vibe and I don't think I care for it. if rent got that high for the new spot that that they have to raise pricing then I'm out. I'm quite sad about it in fact.
Dispensary response:
We are sorry you don't like the new vibe. Working through the changes and also updating specials and deals. We have been listening to customers and have been changing many things to help improve the experience. Hope you will come back and give us another try. And feel free to leave feedback!
October 17, 2019
My favorite in all of Denver. Love the new shop!
Dispensary response:
Fantastic! Have you seen all the new strains lately!
December 17, 2019
Gorgeous Guys VERY knowledgeable and remembered my name. Good Prices, best experience at dispensary since LAS VEGAS. Hopefully Gary Payton will be available.
Dispensary response:
Hi HiediHi, absolutely love your review of The Joint and its Staff! I am also happy to hear that we are competing with standards set by other states, we do our best here. See you next time!
July 28, 2020
Great people who help you pick out what you want and great deals on everything you could possibly want.
Dispensary response:
pvtprophet24, Happy to hear your experiences are awesome here! We will keep the quality flowing on our shelves for everybody to enjoy! Thanks for sharing your experience!
September 28, 2020
good service
The location is super nice and way more spacey love it.
Dispensary response:
Thank you for the Kind words, Theras04, we pride ourselves on the "classy" feel we have going on in here at The Joint. We want our customers to feel like they have plenty of room to explore all our amazing products. Hopefully more good times to come!
November 5, 2019
By far, the best dispensary in the Denver metro area. Outstanding staff, great prices, and cool atmosphere. This is my go-to dispensary for everything I need.
Dispensary response:
Great! Thanks a million for the feedback and hope to see you again real soon!
September 3, 2019
Dope ass dispensary in the Highlands. Prices are competitive and flower quality ranges from decent to very high quality based on shelf. Budtenders are nice and knowledgeable and store layout is clean and efficient. Professional feedback - the current female front desk employee needs retraining. No customer service skills, minimal engagement on phone and in person, continuously on their cell phone, gives out false information about promos and also extremely uneducated and lackadaisical about pricing tiers, taxes, and deals.
Dispensary response:
Thanks for the feedback and we will be sure to pass along and do some re-training of this staff member! Please feel free to reach out to me at bradharris70@outlook.com and I'll take good care of you for our mistake.
December 17, 2019
As a loyal customer of three years, I can’t say I’ll be back again or recommend to someone unless they’re looking for an “awe” moment of their first dispensary. The new shop is sexy and sleek, but the system is broken when it wasn’t broke to start with (the old setup). Some staff taking orders on iPads and one guy behind a bar trying to serve it all up and take payments. Meanwhile, the flower is so spread out and fancied up you’ll need a map to figure what’s available. Waiting in yet another line behind the frosted glass. Also, as a reminder to the staff in the new place... the glass is frosted, not privacy glass, and the sound carries over the top. So when you stand there and talk bad about the last customer you just helped before you call back the next, the rest of us waiting can hear and see you.
Dispensary response:
Average Joe, Thankyou for the detailed reveiw! We tried a new process at the store this week to see if we could make the experience more efficient and fun and it FLOPPED! I am happy to tell you we went back to the old deli style model you have come to Love at The Joint and apologize for the flawed experiment. Please send me an email and i'll make it right for you for the less than stellar experience. Your next visit will be the amazing expereince that got us Voted #1 in CO! Brad Harris @ bradharris@cannabis.life
August 23, 2019
Awesome Staff!!!!!
Dispensary response:
liliiilii, Thank you! We pick the best people we can find for our budtending team and it seems as if we have been doing a great job! Appreciate you sharing your insight with us!
September 28, 2020
Online order was filled with the wrong strain.
Dispensary response:
Victoriafrishman, I am sad to hear that you got the incorrect order, I understand the 1 star for quality and experience given the situation, I noticed a 1 star on atmosphere as well. I would love a chance to change your mind and hopefully get the 5 stars we strive for, if you would like, please email me @ d.willey@cannabis.life and we will do what we can to give you an awesome experience next time you decide to give us a try! Thanks!
June 6, 2020
The first time that I was in the area and wanted to stop by a dispensary. I have been to lots of them throughout the US, but this one really stood out to me. Impeccable service, and great energy within the place. People willing, want to help you find not only a product but the right one for you, and what you need. They asked me questions like what I was looking for in terms of feeling and also any medical ailments. Overall, great place, very varied selection, great people and attitudes, and a clean and neat store. 100% going back!
Dispensary response:
Awesome! Really appreciate the feedback and your business! Brad
December 17, 2019
this place used to have the best bang for your buck when it came to flower. that was about 2 years ago but then they raised prices to about everybody else's. they had awesome deals as well bit the ones they have now are grossly inflated to the ones they used to have i feel its become more a tourist dispensary now
Dispensary response:
Hey Gonzo, sorry for the disappointment. We strive everyday to have the best selection of flower, top brands and aggressive deals. Be sure you sign up for the VIP text deals as they are always BOMB!
June 28, 2019
The joint is way cool. The new store has a great vibe and is laid out differently then the majority of pot shops around town. The budtenders here are super knowledgeable and friendly and I always enjoy coming in to peep their revolving flower strains and awesome dab selection. My go to dispensary for sure.
Dispensary response:
So happy to hear that you enjoyed the new Joint! Our goal is still to provide quality cannabis in a new fun, easy-going atmosphere. And thanks for the shout-out to our budtenders - we think they do a great job!
October 17, 2019
The best in Denver.
Dispensary response:
Thanks! We really appreciate the feedback and and take a lot of pride in being the best in the state! Voted #1 by Westword in 2019 and Voted #1 by Leafly in 2016, 2017 & 2018 :)
September 7, 2019
I come in Few times a month on biz. Been trying to find a good, chill and smooth deals. This place is awesome!! I stay for three or four days, chill or a puff puff in morning get me going. Great Place, Great Prices, Great Customer Service and Great Chill place.
Dispensary response:
Awesome! Thanks for the kudos Haze! Hope to see you back on your next visit!
January 25, 2020
Try updating your menu and you will get better ratings. Drove 30 miles for nothing. Was a loyal customer before they treated me like crap because I only came for one product. Will NEVER go back because of this and can’t recommend them at all
Dispensary response:
Hey Kevin! My apologies for the disappointing experience. We try and keep that Leafly menu up to date at all times, but inventory moves fast around here. Please feel free to reach out to me at bradharris70@outlook.com and I'll take good care of you for our mistake. Thanks Brad
December 17, 2019
normally my go to place for the last 2 years but this is the third time I've walked out empty-handed or walking out with something substandard to what I wanted. guess new investors means prices have gone up. 4 for $65 out the door. used to be the best in town
Dispensary response:
Hey There! My apologies for the disappointing experience. We have listened and made some recent adjustments to make your next experience amazing . Please feel free to reach out to me at bradharris70@outlook.com and I'll take good care of you. Thanks Brad
December 17, 2019