I’ve been to the reef a few times, nice at first, although I felt a little rushed. Online ordering was good until orders started getting altered, items were no longer available, etc. I can understand a mistake but a regular issue is annoying. Then there’s their faulty point system. I earned 10 points the first time I went, after spending over a grand during several other visits i somehow still had only 10 points, even though i never used them. The last straw was yesterday. We called ahead about something & told one thing only to drive an hour in the rain to find out this was not correct info at all. The receptionist was super rude, she wouldn’t even look up from the computer when talking to her. There was what looked like the manager behind her, he cleared it up but not only was it a wasted trip we never received a sorry for the inconvenience or anything from her or the manager. Never wasting my hard earned money there again. Found another place that is way better and has better prices on the exact same product.