Professional security guards. Nice waiting room. Not enough light, and they really don't want you to see buds. Unfortunately, not one person behind counter is allowed to be truthful. I tried to see trichomes (kief) with their magnifying glass, which had light built in, but didn't function. I saw no trichomes. One tender told me, "See all the red hairs? Those are trichomes". I just kept my mouth shut. The male tender stepped up and said, "You never see trichomes on properly trimmed bud". (Not flower, bud). I suppressed a laugh. The tender I bought from looked highly nervous. I've been here multiple times, and every tender has said the same thing about pistils being trichomes. Hairs are trichomes. Hairs are pistils and are NOT trichomes. The big display behind counter shows gorgeous buds with beautiful trichomes. I don't know why, but someone here is totally ignorant of their products. Do not believe the positive reviews. I'm not an inexperienced, gullible consumer. Caveat emptor. If they get that detail wrong, what else do you think they will be ignorant of?
Just walk out.
Dispensary said:‘We are sorry you had a bad experience. Please feel free to give us a call and request to chat with a manager. We would be more than happy to discuss trichomes with you in depth and answer any additional questions you have about our products.’