First time at a dispensary and it was a great experience, I'll be back. Everyone was super kind and encouraged any questions I had. If I didn't understand it 100%, they gladly explained further. Good measure of security. Lots of options. Good atmosphere. Decent prices.
BEWARE OF NEW AGREEMANT ON ONLINE ORDERING, On February 14th Botanist added a new checkbox to checkout on online ordering. By leaving this box checked you are giving Botanist permission to sell any and all of your private information. Please READ it. The worse and illegal part is that if you UNCHECK this you can no longer checkout thus forcing you to agree to it. Please don't do it. This is not a complaint about staff or products this is a privacy matter. Staff and product deserve 5 stars but privacy matters.
I will admit, this is the only dispensary that I have experience with but I’ve enjoyed the place so much that I’ve never felt inclined to go looking elsewhere. Everyone here is amazing. The people are friendly and everyone seems genuinely happy to help me. If I put in an online order, I can be in and out in a few minutes if I’m in a hurry. But I never feel rushed and if I have questions, I always get helpful answers. My first experience here, I easily spent 30 minutes talking to the budtender asking questions and never once felt like a nuisance and that was a huge deal to me.
As a newbie I was sooo impressed with how they walked me through every step and spent SO much one on one time with me! They even showed me Leafly’s app to help me discover what I like and learn about cannabis use. I already recommended it to my newbie friend and have been here a few times this year.
I will never return here again. On my 3rd visit, the system messed up my birth date (or whomever entered data). Should have been taken care of. I return 2 weeks later, ask front desk if birthday was corrected, she calls manager, he calls his supervisor. His reply was that he was unable to sell to me today because of their error. Asshole told me to come back tomorrow. I only get one day off during their horrible hours to get my medicine and today was it. I will be going to Zen from now on. No hassle and much faster service. Plus they offer a rebate program.
The staff is extremely friendly and knowledgeable about medical marijuana! I just got my medical marijuana card a few Weeks ago for Chronic pain after a car accident in which I broke my neck and back and PTSD as a rape victim— the staff at the Botanist has been great at finally helping me find the product that helps me best- Chocolope by Rivera Creek! 🙏🕉for the first time in years I am finally feeling some pain relief , less anxiety and reduction in my panic attacks and insomnia! Thank you to the botanist and their excellent staff! I highly recommend them! 🌿
This is my second time here. Came here a year ago. Now the menu is bigger and the prices a bit lower. Still, I would like to see and smell the buds before buying.
I love it there the People that are there help me out a lot the are Very nice Respectable and was able to Answer any question I had to help me out I was in so much pain every day that I was at the point that I did not know what to do any more in life and the pills was not working no more at all and I really did not know Exact way what to look for when I got the for the Problems I was having in my life and they all was able to help me out getting what I need to help with my Problems and now it is a lot easier to live my life and be able to do what I need to do in my ever day life I can not say Thank you A now of to all of them up there and I will all was go there to do my Business that I need to do in my life I know that for Sure thank you all up there for making my life Easier and finding the help that I need in my life
Thank you all up there love you all you all are Great up there and I will be back for Sure !!!
I stopped in for the first time this past week and was blown away no pun intended. When I walked in I was greeted by Dionee who helped me fill out my form. Then I was lead to the back ( super secure) where I spoke with tashia. She recommend the standard drops because I have reservations about smoking and not a fan of gummys. They worked like she said they would and this has been the most pain free days I've had in a long time and for that I'm forever grateful. thank you tashia for being kind, patient, and knowing your stuff. you are truly an angel
Been here several times, everytime is a pleasure. Good quality and prices will slowly go down over time. Nothing they can do to control that. Also, to the people who are asking about menus, if you do the slightest but of research, you can go to their website and they have a menu they update every morning that they are open to let you know what they have that morning, though things can sell out throughout the day so be prepared to go early or have a backup selection.
Very nice people and environment, but the prices and selection are not very good. This place may be 3X the price in Michigan.
It would help if the company put some basic updated information, like price and current inventory, online somewhere.
Frustrated that they cant upload their menu daily. I called ahead of time to make sure they had the product I was looking for. When I got there they informed me they were sold out!!! A waste of time and energy. I felt like I was baited in to coming and they switched the product. I have used the Dispensaries in Coshocton and Wintersville they are much more convenient and have never waited any longer than 5 mins to be seen and cheaper prices. Hopefully they will get on their game! Peace
I visited this location for the 1st time yesterday and I was impressed. Super clean and the staff was extremely helpful (I was so nervous) My budtender was Tosha and she was patient and took her time explaining everything to me until I felt comfortable. She was very knowledgeable and the stains she recommended worked like a charm. I was able to get a good nights rest. ( not to mention she was easy on the eyes). I have visited other dispensaries and non of them gives the one on one patient care like the Botanist. Keep up the good work guys. I will be a returning customer.
The staff are friendly, but don’t seem to have their ‘flow’ going just right yet. Patients should be directed to a greeter who directs them to areas of the dispensary appropriate to their needs. Instead, on the day I visited, patients were let in w/ a smile, and then, nothing. I don’t need to waste my time looking at vaporizers. I’d like to talk to ask some strain questions and place an order. Easy. I’m coming to a dispensary, not a head shop. Apple store aesthetic; service is more Dell Inc. These things can and likely will improve over time.
Last week was my first time ever going to a dispensary. This location was the closest to me so off I went with my newly received medical marijuana card. I was nervous about picking the right product for me as I had no experience with marijuana.
I was pleasantly surprised with the atmosphere in the dispensary. It truly was very classy and did have an “apple store” kinda vibe.
There was no wait, and I was taken care of very quickly.
The room where you buy your product is extremely nice, with displays of vaporizers and grinders in glass cases. It seriously looks almost like a museum. There is an atm in the purchasing room which is very convenient.
Lowell was extremely helpful and took me into a consultation room, looked over my recommendations from the doctor, and helped me pick a tincture, a bud, and a vaporizer.
He answered all my questions and put my mind at ease.
There were no judgements, and everyone was very kind and understanding.
As for the prices, it’s not their fault that the prices are a little on the higher side, the entire state of Ohio has high prices. I didn’t find the prices overly high though.
Very impressive from a first timers point of view.