They didn't give me my discount on my first visit. Being a patient with short term memory problems, I hate to be a pain in the ass but there should be a way that the discount isn't reliant on the patient telling the budtender. There should be somethin in the system that says this patient hasn't been to the location before. Beautiful inside though.

Ratings and reviews of The Botanist - Worcester (Med)
Fast service polite staff, always friendly! Great pricing and products!
I went today for an advertised sale. I was told my standing 10% hardship would bot be deducted. This 10% gets applied to all other sales and could have been applied to the same purchase I made today if I went yesterday. They tried explaining it away with the fact that at the bottom of the text it said cannot be combined with other discounts which usually means first time patient or other discounts not hardship. I asked if the hardship discount could be applied to the staff pick of the week sale (on save the date flyer located on counter) and was told by Heidi(manager) that it could be applied. I pointed out that under the staff pick of the week sale it said cannot be combined with other discounts. Needless to say they did not honor the hardship discount. it seems they can bend the rules to their liking. Very poor customer service.
Just simply one of the best dispensaries in the area especially for flower. Consistently high THC flower in several varieties. Great atmosphere with terrific and knowledgeable budtenders. Locally grown flower too! Always have a strain special each week.
Better prerolls, better ingredients: Papa' Botanist.
Pros: Beautiful showroom. Great selection. Friendly staff. Ample parking. First time discount was nice. Cons: Packaging is not sealed and ALL of the flower I purchased was bone dry. They carry Sira oil, which is notorious for having issues. Both the oil pen and pod I purchased malfunctioned after a few days.
Everybody there was very friendly. The cashier was very informational and helpful. I will continue to shop here but looking forward for the Leominster location to open since it is closer to me. Hoping that when the Leominster location does open that my experience there is just as pleasant as here.
Atmosphere is very pleasant people are very friendly really enjoy coming here this is like my second time coming here and have been very helpful.
This is the finest Dispensary in the Commonwealth. The quality of product is consistent and wonderful. Most of all the staff is friendly, courteous, and really takes care of it's Patients. Give them a visit. Bear
Always satisfied with the botanist and their products. Was very sad to hear that their point system might end in the following weeks. That's what drew me to drive there anytime I needed something.
Friendly and welcoming staff. Great deals and rewards program.
My only dislike is they need a western Mass location. Driving from Springfield every week sucks. But I drive an hour every week cause they are the best hands down. There flower an rewards program are legit an make it possible for me to get as much weekly. Weekly staff picks no one else does that. Instead they charge 90$ a quarter or more.
Staff pick is always a good deal and good bud. Really like the inside of the place.
Loved ordering on Leafly and picking up my product in a matter of minutes. Excellent customer service and knowledgeable about keeping healthy during the pandemic.
I love this place. Beautiful environment and amazing staff.
Helpful staff and great product
Best Flower always! Fresh not dried Staff is top notch! I love hanging in the spacious customer area and talking with everyone.
Everything about this place is perfect. It’s look, product, staff and location are A+. Thanks for being here.
Stopped by The Botanist on Pullman St Worc for the fist time today. Plenty of parking. Very easy access to the highway. Excellent location. Reception area is biggest out of the other 3 Central Mass Med Dispensaries Ive been to (GoodChem, Cultivate and Curaleaf Oxford). Sales floor is as big as Cultivate's. Very clean. Brighter lighting than GoodChem but not bright like Walmart which is a good thing as I know many migrain sufferers are triggered by bright lights. Big displays with all products all spread throughout the sales area. Receprion was typical for a first patient. 2 page questionaire. Nothing new. Desk workers both were positive and welcoming. Skylar welcomed me with a bright smile and was very well informed on all the products I asked about. She patiently went over the many menu options and never rushed me as i waffled over the many choices. She offered small samples to see up close and smell, a plus in my mind that some places dont do (ya YOU Curaleaf). The menu is much like a nice restraunt with a nice fancy layout and quality paper is a nice touch. Its felt like i was looking at a wine menu. Very easy to read and % breakdowns all listed. Genetics also. Todays menu is a variety of strains from multiple sources. Botanist has its own strains but I was able to get some they wholesale from ACS, CC and others which allowed me to buy Do-si-dos i keep hearing so much about on different forums without having to go to Boston. Prices are slightly higher than GoodChem and Curaleaf but right at the market avg (which is still high due to the demand as Mass just went legal). Flower comes in small plastic jars, not zip lock bags that crush the buds. Great experince over all and wont hesitate to come back.
No dislikes
Very professional and kind bud tenders, top quality bud if you ask me, my go to for some of that 🔥🔥🔥
Great staff and good product
This is my preferred pharmacy. Wonderful product, the staff is friendly and knowledgeable plus they offer great promotions. A+
People were very patient and knowledgable , just an overall nice experience.