Went in Yesterday around noon and received the worst customer-patient experience I've ever had. Ive had similar experiences here before, and I'm very patient, but this time is one time too many. Literally the most incompetent group of ONLY!? female budtenders I've ever seen consistently in one place. Ive been to this location over a dozen times and each time I spend several hundred dollars on flower and i travel OVER A THOUSAND MILES to get here. Ive been in the industry a long time and Ive seen dispensaries across several states and I feel robbed. I can only smoke uplifting strains for my medical needs, and I understood there were no samples to be displayed in these uncertain times, therefore I really relied on the so-called educators behind the counter. Regardless, I asked my stoned budtender ( her eyes were dark red and she was very quiet and awkward aka 100% stoned) about Orange Mints #11. Any information was gearing my decision. I mentioned I don't want anything sedative but I was actually looking for orange/lemon uplifting/euphoric strains. I get terrible anxiety from any other cannabis strains especially sedative ones WHICH I HAVE PAINSTAKINGLY MEMORIZED BY SMELL AND PREVIOUS BAD EXPERIENCES. Based off lineage (Orange cookies x Kush Mints #11) and very good past experiences with Orange Cookies my interest was peaked. I tried to get any information out of her but she gives me this feeling like I need to leave before I ever even said anything ?? She goes on to explain Orange Mints #11 as "smells like cake" and after I insisted on any more feedback she retorts "like creamsicle". ???? Cake and creamsicle? Thats vanilla or cinnamon notes to me. I had previously expected more tangerine notes(valencene) or lemony/orange(limonene) so I was definitely confused but weirdly intrigued. With cookie lineage in it I assumed I had come across an exotic uplifting strain holding some original genetics?? Isnt that why I drove to the jungle??? Boy was I wrong; those cookie strain genes have long been inbred and mutated. Jungle boys does not hold any landrace lineage its all backcrossed watered-down bullshit. Ive smoked most of them by now to know theyre reusing the same 3-4 OGs (TK, kush mints, wedding cake, SFV bla bla bla) into anything that used to be of any significance. I've had excellent orange creamsicle before with visceral euphoria and I've tried the purple punchsicle from this collective which was smooth and creamy. I go on to blindly purchase an oz just to get back and open the bag to the worst terpene found in cannabis possible by nature. Terpinolene aka turpentine straight flower gasoline with a fake candy sweetness known to cause 45% sedation in mice. Took two puffs and threw just under an ounce in the garbage. Literally. Anxiety induced, no pain relief/antiinflammation, not even a head change up or down....still very aware of my surroundings and overwhelmed with what had transpired. Was very slightly sedating but clear headed, no euphoria, terrible fake sweet taste that turned harsh after first hit. Dark dark DARK UNEVEN ASH Tasted very chemically!!! Terpinolene IS NOT THE CITRUS TERPENE even if some uneducated bafoons mistake it for an earthy citrus smell its NOT UPLFITING AND CERTAINLY NOT EUPHORIC OR PLEASANT IN ANY WAY. Complete polar opposite of the "cake" smell as well/What kind of creamsicle are you trying??? If i could of smelled the strain I would of known immediately. If I had received someone competent and not supremely stoned she would of been able to communicate better. I just needed ANY information but I guess theyre all for show(the ENTIRE establishment as a whole). Cake and creamsicle is all you can do to explain the "unique" hybrids that you grow? Have you ever tried any of your strains? Do you even smell the product you sell? Do you have any grasp on how various terpenes effect the body and mind? Literally will never come back again. Wish i had her name but the receipt does not show it and she barely communicated with me. I won't submit my transaction number but really she deserves it. Whats the point of all the females by the way if they're all unattractive and bitter? Reflection of the audience they cater to and the kind of ownership in place. I have had 1 knowledgeable budtender out of the dozen times of coming here in the past few years; and even she wouldn't recommend anything or tell me from her past experiences/feedback. Literally blank stares and rushed vibes as I try to strategically buy medication that eases my severe medical needs. THIS HAS HAPPENED SEVERAL TIMES NOW. If im traveling nearly 1000miles round trip and spending several hundred dollars why can't I at least reach someone who genuinely cares about customer/patient needs??? Absolutely disgusted that this collective has so far sold out. I bet this falls on deaf ears but at least it eases my mind more than the ounce at the bottom of a dump somewhere. If i help 1 other person I deem this worthy. Absolutely trash. Will never return.
Few dispensaries are as deeply entrenched in Southern California’s cannabis culture as Toluca Lake Collective (TLC). Established in 2006, TLC became one of Los Angeles’s first Pre-ICO medical marijuana providers to serve the community high-quality cannabis from trusted vendors. With over a decade of compliance, Toluca Lake Collective remains committed to our members and belief in cannabis’s therapeutic benefits, offering a wide selection of products from industry pioneers at accessible prices. Amenities: on-site parking, ATM on-site Payment Methods Accepted: Cash List of products: Cannabis flower, Cannabis concentrates, Cannabis edibles, Cannabis topicals, Gear, Cannabis prerolls, Drinks, Seeds, Wax Facebook: https://www.facebook.com/TLCCOLLECTIVELOSANGELES/ Twitter: https://twitter.com/TLCcollective_ Instagram: https://www.instagram.com/tolucalakecollective/
Leafly member since 2014
691 customer reviews
Product quality doesn't get better than TLC Collective (jungle boys). Super cool, friendly and knowledgeable staff. So glad I've had the privilege of shopping at the infamous jungle boys a few times when visiting LA. I'm from Boston and this place is well known to people around Massachusetts for their fire products. My only complaint is the price of their products. I get the quality is great and is always on point, but, be prepared to spend a pretty penny. I can't remember what strain it was,but, I've paid in the $125 range for a quarter of flower here. That averages out to about $18 per gram after taxes. That's my only gripe with TLC. If money isn't an issue, this is the spot to go for the best quality😁
I was excited to see that TLC had sugar trim, so of course I drove over and stocked up. After getting home I looked at the packaging to see how they were testing. I picked up zacks pie, mimosa, do si dos, and purple punch. The first thing I noticed was that it was not manufactured by TLC, but instead Cannable Organics. I thought to myself no need to worry they probably just improved the process. Next thing I notice is that the amount of THC has been reduced to almost 35% of the amount that Oil Refinery would produce. Finally, the dab tasted of some random chemical, and has left the worst taste in my mouth. To finish off I would like to say that TLC has lost a loyal customer of at least 4 years. Not to mention the five friends I have that regularly grab sugar trim will be notified of the changes immediately.