346 Reviews of Top Shelf Wellness Center Phoenix
4.8
Quality
4.7
Service
4.7
Atmosphere
Top Shelf can be the worst or the best. Depending on the day. But my last experience has me going into Medford. I was seriously lectured on how you can't always trust budtenders to know the limits on each category. So I should look it up and know for myself.
Soooo my order was placed at 6:30 am, I recognized they weren’t open yet but I was hoping they’d prepare my order when they did open. My order says it was filled at 9:52 pm, it then says it was picked up at 9:53 pm… I’m t should be noted they close at 10 pm anyway…. So yeah thanks for nothing and being shady- not sure if leafly incentivizes completed orders but this one was fabricated. 💯
Loved my experience here today. Good music, knowledgeable tenders, and super helpful.
Thank you.
I always look forward to shopping online for products I want! One product, though, I cannot find here anymore, kief. Love this product and I used to buy it here for many years. Sorry to say I buy it somewhere else but would really like to see it back here again!
Dispensary response:
Keif is a hard product to sell (not a huge market). Is there a specific company that you are hoping to see and we can look into adding it to our lineup. Thanks for being a loyal customer!
January 25, 2023
My favorite dispo to go to! Budtenders are friendly and knowledgeable Jessie is always recommending great products! And the point system is sweet!
Dispensary response:
Jessie has a great knowledge of cannabis and we are super happy to have her as a part of the team!
February 10, 2023
July 29, 2023
I was new to this head store,
Pardon my French!
After several months I’m
Feeling better. They know my name and what I like and always give me my discounts , No problem…
So it’s my go to !
Such awesome people who love what they’re doing 🙏🙏🙏🙏🙏🙏🙏
It was my PIPE DREAM…
Now. REALIZED 🙏❤️
May 9, 2023
I went in because my cart batteries wasn’t working and not only did my problem got fixed my mood got fixed just by BEN’s energy and awesome customer service and truly knows what’s he’s doing between him and ZACH you truly can’t go wrong I would recommend this place to anyone and everyone you truly will be happy and BEN THANK YOU SO MUCH YOU TRULY MADE MY WEEK THANK YOU !!!! Your bosses are lucky to have a employee as good as you are my friend
Dispensary response:
So glad that we could get you hooked up and feeling better!
May 31, 2023
November 9, 2022
I like to order online, and they have my order waiting for me! I like it, and they always have some great deals going along with a huge selection.
March 15, 2023
I did have a hard time opening the container for Tasty's - 20:1 CBD Sweet Lemon 10pk Gummies. But the product is fine and I was able to get the container open.
February 6, 2023
I've been in top shelf many times and they always have pretty great deals one of my favorite workers there is Billy he always helps me out I'm trying to find the best deals and he is always super kind.
Dispensary response:
Billy is a rockstar, amazing budtender and is learning his way around being a manager =)
February 6, 2023
February 10, 2023
This dispensary has to be my go to here at The Valley. Thank you to the wonderful staff who are so friendly and knowledgeable. I wish I could point out names but you’re all equally awesome!
Dispensary response:
All we care about is that you are getting amazing service!
February 10, 2023
March 2, 2023
Top shelf it is. Really great dispensary. Wide variety. Good people. Try it out!
The product we got was diggity dank in my husband's opinion. I usually do the shopping for both of us so my opinion is there are more knowledgable clerks than others. It's frustrating to get a clerk that don't even know where the online orders are from the phone orders and was rescued by a gentleman who knew exactly where it was. What if he had not of been there? It is much easier doing a walk in order. Calm atmosphere.
December 3, 2022
The best place to purchase in my opinion. The people are wonderful and helpful, products are very good and prices very reasonable. Always a very good variety to choose from. Very happy with this dispensary
Dispensary response:
So glad you enjoy coming in!! We appreciate you!
December 15, 2022
September 16, 2022
Logo drew me in. Saw it and couldn't pass it up. Excellent budtender helped us and chill environment. Not trying to push other items on you or sign you up for any weird clubs so I definitely dig that. Quick easy transaction . Thank you so much
Me and my partner enjoyed everything we purchased yesterday. Will definitely be back soon.
Dispensary response:
We love that you loved the logo, we do too =)
Can't wait to see you again!
December 15, 2022
August 19, 2022
I've found Top Shelf in Phoenix, OR just that :"Top Shelf" indeed. I am always treated with respect and humor, and I know the sales folks there are looking out for me. Highest possible recommendation.
Dispensary response:
We love to hear that!!!! We strive to do our best
December 15, 2022
Always a good experience at this dispensary! Very knowledgeable staff and excellent product selection.
July 28, 2022
This place has a HUGE Selection of all products, it is my go-to stop in the Rogue Valley. One of the best if not the best shop in the Valley. You're missing out if you don't visit.
Dispensary response:
We try our hardest to have all the good things that y'all love!!
December 15, 2022
October 6, 2022
Everyone is always friendly and helpful
August 15, 2022
All of the top shelf locations are great. They are good to their employees and their customers. Great daily details and great selection of products. If you can’t get to MNG go here.
November 3, 2021
i absolutely love this place! it's always my go to place, everyone is so friendly and helpful.
They need to get themselves together. You can place an online order and have it sit for hours or even more than a day. Don’t advertise online ordering if you fail do it properly. I’ve spent so much money and time with this shop to have this happen multiple times. They also do things like mark the order picked up when it isn’t. That makes it so you can’t correspond on leafly. I’m not picking up my four plus hour old order that they finally claimed to fill and say I already picked up. I haven’t! Shady and weak.
March 22, 2022
such a good experience I had for my first time here! Helpful staff and excellent product selection.
March 6, 2021
The staff there are always great! They’re very friendly and know a lot about their product. This is the only store I go to in Oregon.