I walked into the store and the budtender was aloof and uninterested, picking at his nails. I approached him and said I was interested in looking at flower on the 120/oz shelf and asked for recommendation. He gave none. Okay, I asked to have a closer look at a few strains. Acting like I was a nuisance, he slowly and silently grabbed the jars 1 at a time, holding them a few feet away from me and waving his hands towards me as if to let me smell them. I settled on one and bought it, only to get to my car and see that it's FULL of seeds. So I walked back in and said the weed I bought was full of seeds. The front desk guy asked if it was the Ms. Kush, which it was, meaning they new they were selling seeded weed! I asked for a refund/exchange and was referred to the manager. The manager apparently was the same budtender who I just 'interacted' with who simply told me he hadn't smoked it, and that they don't grow the weed, just sell it and that's just the nature of the plant. Now, I work in the weed industry and I've been buying weed before dispensaries. I bought seeded weed once at exactly one other dispensary in my life since it became legal and they were very apologetic and happy to take it back. Smoking seeded weed yields to a much harsher smoke and possible headaches, even after picking them out. I was extremely dissatisfied with my experience at Track Town. I feel it is their responsibility to ensure they're selling smokable and safe weed. I found 91 seeds in the ounce. I won't be coming back which is unfortunate because I have had good experiences prior to this one.
Ratings and reviews of Track Town Collective
We love the daily deals, great prices. The farms they carry , products are fantastik. Our family used to go to 3 different stores, now only go to tracktown. The budtenders are the best,we appreciate that😎
Roberto was super cool and helpful. Most bud tenders don’t know their product or facts about anything but he was real cool and knew his stuff
Vibes were just off. But you guys will probably have someone delete this like last time my partner left a review. Guy with the beard is okay. Everyone else. Nah.
This is the best dispensary in Eugene and I’ve shopped around almost everywhere. Best quality, best prices, best service. And they have a 22% veterans discount! Track Town, you rock!!! I am a customer for life.
Always an amazing selection of flower and extracts, always pungent and potent. Definitely my favorite flower in the PNW, hands down. Roberto is awesome, along with the rest of the crew that I've ran into on my visits. Highly recommend 5/5.
Roberto was very patient and excited to help me figure out what type of wax would be best for me! They have thick bangers for dabs too, definitely recommend this place! Great prices too :)
Roberto was super awesome and helpful, got me some great dabs at a great price. live resin even! he's always super helpful and willing to deal with my indecisiveness when I find more stuff than I can buy lol
Favorite spot to stop by always friendly and quality services with a welcoming atmosphere, Chin gives out great recomendations and is always on top of what I may or may not like.
This dispensary has the best flower, carts and edibles at the best prices, but for a really special treat, ask for Quenten, he's the best budtender in Eugene and he will never steer you wrong!
this place is awesome! i went here yesterday for the first time and usually I'm nervous whenever i go pick up because I'm clueless about this stuff but Evan was really knowledgeable and helpful. he answered all my questions and gave me great recommendations. everything i bought was melt into your couch good as well. will definitely be back!!
If you don't mind spending your hard earned cash on 6 month old weed at a premium price, or don't mind that they advertise sale prices on edibles and then tell you when you get there they aren't on ALL edibles, or getting treated like crap by one particularly very small person...head on over.
I’ve been going to Track Town for a while and Roberto is someone I trust to get me what I need. He’s got a good nose for quality bud and is really easy to work with!
Chase and the other staff are all very helpful and friendly. I go here regularly. Would recommend.
Roberto was the homie and always hooks it up! Recommended me some of my now favorite brands 🙏🔥 Love this place
Roberto was great! Gonna make this my go-to spot
Shout out to track town collective! If you are traveling through the PNW or local to the Springfield/Eugene area this is the place for you. Top quality cannabis, awesome customer service, and a great atmosphere as well. Also want to shout out Quenten he's a dope bud-tender.
My man Dan is the go to guy! Great prices an great knowledge on their products!!
Always a great selection, staff is knowledgeable, always clean, and easy to talk to , plus the weed is great.
I love how friendly all the staff is. Robert is AWESOME and I always leave knowing I had got the best help with all my questions.
Roberto is the man! Always has fire recommendations.
I love this place! I will forever go to track town collective for any of my needs. They have a fantastic staff, shout out to Steven Chin. Always recommending the best and welcoming customers!
Every time I come in Roberto got me!! Super nice and helpful
Your lucky you have people like Dan running your counter.