Always a great experience at Trilogy...everyone is so very knowledgeable & helpful!
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I ordered 19 items online. Everything was perfect minus receiving a RNTZ cartridge instead of a gram of wax. No biggie though. The customer is exemplary and the atmosphere is always an exciting one. 10/10 recommend for every dispo need you have
Prices alot higher then other dispensary. Service can be slow
Always a very chill experience. Very knowledgeable staff.
I love it !!! Everyone is so great every time I go there!!
LOVE the people, the weed, the FANTASTIC weakly and consistent sales, the pop-ups, the dogs <3, EVERYTHING. I USE all of the dispensaries in the Columbia/Ellicott city area and they are BY FAR my favorite. THEY ALSO HAVE AMAZING *FIRST TIME CLIENT* DEALS (be sure to look into them before you visit!). ALSO, my first time visiting happened to coincide with a dog adoption event!
Always pleasant and professional atmosphere. Great products and games for free stuff,
Thanks,
Coach
Fast & convenient
May 29, 2022
Everything was great. It was my first time. I will definitely be back!
Friendly staff, very knowledgeable about the products. Almost no wait time to be taken back. Will be buying again. Love this store
Cam, you went way above and beyond my expectations in customer service. Well done.
Every time I go to Trilogy, I have an awesome experience. Every associate there is very friendly and knowledgeable, The entire experience is very professional. Highly recommend Trilogy to others.
Extremely friendly and knowledgeable staff
This is my routine dispensary, very nice environment, all the associates are very professional and friendly. I like all associates but Sabrina is awesome, I love her attitude, very attentive, fun but in a professional way, and always give exceptional customer service.
I adore Trilogy! Everyone is always super friendly and helpful.. the service is pretty fast- even with a packed house!
The store has good prices and even does weekly deals.
But I absolutely love love LOVE Sabrina!!
She is knowledgeable and will help you pick the best product for what you’re looking for all the while maintaining her upbeat energy and beautiful smile
Every single person in that store is excellent at customer service!
☆☆☆☆☆+
May 5, 2022
Sabrina!! She’s got the energy and the positive attitude. Makes everyone feel special. I came here when I heard she was here and would come back to see her!
April 21, 2022
I went on 4/20. My online order was received at 4:17pm. I arrived by 4:41pm. I was able to get my order by tendered by 7:18pm. The staff was doing the very best they could to get all patients seen. It was a real gathering let me tell you. My budtender was a DELIGHT. He was so smiley and giggley and pleasant to be in control of. He hooked me up and gave me my return for 25% off card and I pumped very lightly home to enjoy the fruits of me labors! Over all thee actual selling room was kinda underwhelming. Very like…Hechengers. I appreciated the clear communications that it was a busy day all day long and to just stick with it and everyone would be seen.
I was there on 4/20 and they we so so busy and I think they did amazing getting everyone there meds as quick as possible definitely an amazing staff there!!! Thank u guys for being awesome lol
On 4/20 they nearly were overwhelmed by the huge number of patients ordering products online and arriving at the dispensary for pickup. Although the wait time was over an hour, the staff were polite, professional, and as accommodating as possible. I give them 5 stars for a stellar performance under pressure.
Sean always helps me out when I’m in store. He’s fast and efficient, but personalizes every interaction that he has with me. He really makes me feel appreciated and taken care of when I come in. just adore him! The whole staff at this location is lovely. Everyone is so knowledgeable and friendly.
Very comfortable space, great ambience, quick and knowledgeable service service. Always a pleasure to come here. Sean is the person who assists me most when I come in, and he's always courteous. All of the staff are great.
My number one dispensary to go too….wonderful customer service and I love that it’s a walk in dispensary
The attention I receive when I visit is unmatched by anyone, anywhere else. This place is great
