Trulieve Riverview

The wait time at Apollo Beach is bad. Hardly have sales, but the smoke is sweet and no problems with it.

My deliveries are horrible. No ETA. No calls. They don’t show. Reschedule all the time. Schedule 3 and 4 days out for a delivery and then never show or call or text you! You wait all day, days in a row, for nothing! By the time they do deliver, they have sold your order and replaced it with ultra low quality, low thc product. They apologize???!!! They cancel or no-show until sale products are back to regular price. Then they charge full price at the door. All about the money, right??? I get deliveries because I am disabled and don’t drive. This is the worst dispensary I have ever used. The people are sweet and the store is nice and clean, but I have to stop shopping at Trulieve because of the poor delivery service. Worst ever! This needs to be read by the Tampa Hillsborough delivery location, management team. Your people are great, your managers need training! I am waiting on a delivery now, that isn’t going to arrive. If I don’t get a delivery from them today for the same product I ordered, at the sale price, I will never order from Trulieve again!!!

Very long wait times. Clueless staff on char. (long story.

Hiccups with pick up and walking in orders.

Daijah really helped me out on Monday when I came in for my order. Polite, knew the products, very helpful!

EVAN and MONA are the BEST! They go ABOVE and BEYOND Customer Experience and Service. Every time I am at this store, I want to be helped by these two! They rock!!

I would like to give this place no star. Placed an order at 3:00 pm. in the afternoon only to find out at 8:40 pm they are out of everything I ordered. only reason I found out is because I called them. They canceled my order at 5:00 pm. With no call to let me know so I could go somewhere else. They said they would extend the sale, but they are out of everything I ordered what good does that do.

Sean @ Trulieve Riverview is super helpful with products ! This entire dispensary has an awesome Knowledgeable staff. Trust me, before this one opened , I had a very hard time getting help at the next closest location! It’s worth driving for !!