Trulieve - Deerfield Beach

Nice workers

Loved my experience at Trulieve in Deerfield with Louis (Lu)! Every walk-in visit has been wonderful, honestly probably my #1 favorite place out of all the dispensary's. Super-friendly Staff! Terrific Service! The atmosphere was phenomenal. I was impressed with the wide Variety of Products to choose from all at reasonable Prices plus first few times include awesome Discounts. Lu is my go to person and I personally recommend him. He has guided me through every visit and answers all of my questions. He's very knowledgeable and has the best suggestions. He is attentive and friendly, while remaining efficient and professional. Lu made me feel at ease and doesn't create any pressure at all. I'm a very indecisive person so I struggle making a decision sometimes but Lu understood me and has the patience of a saint. Lu is amazing and so is the place so I will be coming back!!

I had the pleasure of coming into trulieve Deerfield today and has the most amazing experience, from the start I was greeted with an amazing welcome and smile by check in and Jovanie, I then had the pleasure of meet dispensary techs Sam . P and George , they were so knowledgeable and so helpful, and assisted me with such patience and care . I salute management for having such an amazing team and store . Thank you Giselle L

Michelle S thank you for the personal service and attention to detail. Looking forward to shopping with you again. Nice to see you smile at work from being happy at your job. I truly appreciate the kindness.

Adam V, and Phillip were great. They recommended the new acapulco gold and it's a hit! Thanks again.

Another fantastic experience. Mar Ramirez was outstanding! She was extremely helpful and gave me some new info/websites for resources. Will definitely be looking for her next time I stop in! But the entire staff is exceptional and friendly. Great crew.

I gave this company the benefit of the doubt thinking that they would do what is right. I was sadly mistaken! I spent $1300 at this dispensary in a short period of time. Because of the nasty, unprofessional and rude people who work there...I decided to try another dispensary. I have been dealing with the new dispensary for the past few months and I have nothing but praise for this company. That being said I had accumulated almost 1300 points from Trulieve and when I went to place an order...I was shocked to find that more than half my points were missing. So I did what any level headed person would do and I attempted to alert Trulieve immediately about this discrepancy. For several days I attempted to make contact with a representative through many different ways. Long story short, I received a nonsensical brief message saying they are sorry for my frustration and that the points were correct. I sent them proof that showed my bank transactions for this company. Bottom line, they are CON-ARTISTS!!! DO NOT WASTE YOUR MONEY OR TIME ON THIS UNETHICAL DISPENSARY. KARMA IS A BEAUTIFUL THING TRULIEVE! P.S. SHOULD BE 0 STARS.

Where do I start?? Total incompetence? I went to the deerfield location, was told it would be 15 minutes.. no biggie. 48 minutes later, after asking what was taking so long, I was brought to the back where I ordered a nano tincture of 8:1 thc:cbd. I asked 4 times if that's what they were giving me and was assured that's what I was getting. My mistake, I waited a few hours until after I got home to check...it was cbd to thc....they screwed up..so I went back. They swapped it out ( never offering anything for the inconvenience). I then asked about the dosing since the original guy said I needed 4 droppers full to get to what I was looking for but since he couldn't figure out which was CBD and which was THC I figured I should check with someone else. The so called assistant manager said one single drop should do..duh, that's not going to work. He kept trying to explain each drop was a gram...now I KNOW that's not right. Then he tried to say milliliters on the dropper was the same as milligrams in dosage. Again, laughable. And this my friends, is a so called pharmacy. Can you imagine Walgreens not knowing how much 1 milligram of Xanax is? Time to call the state and let them know....this is dangerous! Oh, and they're crazy expensive for Florida marijuana, which is quite candidly, crap. The Nano Tincture didn't do anything either. I've been to far better, far friendlier, and far more knowledgeable dispensaries...there's no reason for this place to even stay open IMHO.

Decent products, terrible service. There are only 2 reasons I keep coming back to Trulieve. It’s proximity to my house and the cheap concentrate syringes. I keep telling myself every time I leave their store that I’m never coming back but this time is THE LAST time I spend my money there. The amount of disrespect I have been shown there is unbelievable. If you shop here you can expect to be waiting for 2+ hours for an express pick up order, greeted by people who don’t seem like they want you to be there, treated like a child(I’m 25), and among a ton of other things, you’ll be robbed of your money(if they have any of the medicine you need in stock). Even the time I got my meds delivered, they were 4 whole days late from when they said they’d be there. Can’t count on them. Sorry Trulievers, but after you guys have asked me to give you a review on Leafly many times I finally felt as if I had to be honest, in order to save a ton of other people the frustrations. I am typing this after waiting out in my car for an hour and 45 minutes to pick up an EXPRESS ONLINE PICK UP ORDER. Overall I would never recommend

Mitch did a fabulous job today!

Product is top quality and most of the employees are phenomenal but certain Patient Care Coordinators lie about whether or not things are in stock. I have no idea why. This has happened to me at this location multiple times now.

can’t beat the inventory and the nicest security dude with his good vibes make it so stress free. phil is the best.

Ok I have been going here for close to 2 years. I have seen many people come and go. But I have to say the staff that was there today was top notch From the bud tender Adam and the manager Abdullah . These two employees make your store operate perfect They are the ones that make coming to your store enjoyable Even when wait time is up Well have to say See you again soon and keep up the great customer service guys

I will never set foot in this location ever again. Unless you have an hour of your day to waste waiting for a order you placed online, checked in online (every other dispensary the area you're in and out in 15 minutes tops)...I waited patiently while the entire lobby cleared out and filled up again. I asked the gentleman if he forgot to check me in..."my bad, bro"...then 2 more customers go in that arrived after me. Horrible since my first time there and has barely improved. Go to other places in the area, unless you're time isn't valuable to you.

very professional. I drove out of my way for this dispensary because the variety is bar none compared to other local businesses. I will say though try not be there during peak times, I had to wait almost 1 hour on a Monday night. Definitely worth the trip

This store has been working more efficiently . I love all the products I get from the store. The Manager Abdullah and Ana the sales lady did a great job in assisting me with a big order that I thought was ordered on Line. They were patient with a smile on their faces. The place was clean and sanitized at all times.

I was help by Kim in your Deerfield location. She is a great listener and found me exactly what I thought was effective and has worked for my medical issues. She is professional, outgoing and made me feel comfortable even in Covid times. Her service was excellent and I recommend her strongly.

They have the worst procedures and customer service I have experienced in a long time and they couldn't care less. I have my card to relieve my stress & PTSD. Dealing with this dispensary has caused me more stress than the medication relieves. I kept hoping they would improve but it has gotten worse. I placed an order on line. Later I received an email that my order was packaged. I was given a link allowing me to check in online. After checking in they showed a timer that I should be there in 20 minutes which was perfect because I was 20 minutes away. I also received a text that someone would invite me into the lobby when it was my turn. When I arrived, I waited 15 minutes in the parking lot. When no one came to get me, I went inside. Found out I was still supposed to check in when I arrived & that the wait once checking in was an hour & a half. Fuming, I left. An hour later I was told to call because they did not have what I order even though the email said my order was already packaged . After sitting on hold on the phone for over an hour so I gave up and went to another dispensary. After emailing them, I received no response at all.

I went in and was pleasantly surprised by the help I received from Jessica. Very knowledgeable and willing to help a newbie. Will definitely be returning!

My bud tender was very helpful. Mike Mann is my Man!

Great dispensary, friendly and knowledgeable employees. This location is definitely one of the busier ones so definitely be ready to wait a little. Other then that it’s always been a pleasant trip. Ask for Andrey, she’s helped me out a few times and Really goes out her way to ensure I can find what I’m looking for.

Every time I come to the story it’s always a dope experience, no pun intended . They actually remember my name soon as I walk through the doors. I love all the workers that help me check in and get out . I suck at remembering names but I do remember experiences lol From Nadyall to Kim to EVERYONE that works at the Deerfield store is awesome. - Sacha

Quite possibly the worst Trulieve in SoFlo and if not for multiple visiting being so traumatic I would not writing this. This staff is slow always a extremely long wait at this location my average over 5 visits is one hour and that’s with online order and online check in. The boy at the desk for check in is about as rude as they come and I hate to say it this time I left. Not often you leave a pot shop with no pot but this time I did. Corporate should secret shop this location ASAP. Sad

Love this dispensary. Kim is the best. She always answers all my questions and I always leave happy. They are all very helpful and the place very clean.