
Ratings and reviews of Trulieve - Deerfield Beach
(145 reviews)
4.7
Quality
4.5
Service
4.5
Atmosphere
Reviews 49-72 of 145
May 29, 2020
Kim and Melissa helped me out and both were courteous and enthusiastic to serve and help me with my products. I was "in and out" and they made it a very easy experience. Thank you Kim and Melissa.
June 29, 2020
Mike G & Esteban were so good I will shop here from now on because of the service I received from these two consultants
July 14, 2020
súper bien, muy atentos, precios módicos camille es la única que habla español de show. gracias
October 20, 2019
The quality of the products both vapes and flower is and has been very good and has even gotten a little better, since I first started using Trulieve two years ago, when medical marijuana was first legalized in Florida.
Placing orders for pick-up or delivery though, can be a nightmare. When you place the order, items you've ordered are not removed from available inventory, until they are actually packed and ready for pickup. Because of this, many times, my items that I ordered hours and even sometimes days earlier, are sold to customers over the counter. When they finally get around to packing up my order, many times, they are out of stock and I get the dreaded phone call to tell me they are out of stock on my order.
I usually can only order at the beginning of each month, since I am disabled and on a fixed income. When they sell my items I've already ordered to customers over the counter, while I wait for a text confirming my order's fulfillment, it's extremely frustrating.
I don't blame any of the employees for this problem, they are gracious and helpful without exception, in my experience. I blame corporate management, for not having a computer inventory system that can remove items from available stock in their computer system, when an order is placed, rather than hours or days later when it's actually fulfilled.
June 20, 2020
Eric was professional and kind! i love this place! I am fighting breast cancer and this medicine its really helping with the stress!
February 6, 2020
I have been to Trulieve before. I prefer Trulieve, over some of the other dispensaries. I am always greeted in a kind, friendly and engaging manner. Previous agents have always been knowledgeable. Today, Melissa M was exceptional. She took the time to give me a thorough description of all the different possibilities. She answered all my questions clearly, in a way I could understand. I left with a much better understanding of where I am in the process. And how I am to proceed. I would recommend Melissa M for a promotion and a raise.
March 30, 2019
As a cannabis attorney, I know a lot about the industry. But like a doctor who is terrible at treating their own ailments, I was leaning on the staff to guide me in the right direction. I was just approved for my card this week, and decided to try Trulieve first. Josh G. was not only extremely professional and full of knowledge, he took the time to work with me to find what will work best with my life style. I really enjoyed learning about all of the new products, and his explanations on what he thinks would work best for my pain relief. I will absolute me back, hopefully to see Josh G., as he was beyond helpful!
Dispensary response:
Thanks CannabisLawyer! We are glad to hear that you had such a positive experience. We want to be sure every patient is comfortable using and understanding our products. We will see you soon!
April 2, 2019
February 10, 2020
What a great staff!! Special shout out to Hernando and Celeste for the service. They were informative and able to correct the problems that I had created for them with smiles. Now that we have so many options for dispensaries, yippee, it is starting to come down to great service verses good service. Trulieve has no worries if the can staff their all stores with more Hernando's and Celeste's
January 13, 2020
Nadya was very helpful .
June 6, 2020
I don’t know how their “line” system works but it’s ridiculous and takes way too long. I understand they can only have a few people in at a time but there’re more people coming out than they are calling in. An unbelievable amount of people waiting.
October 3, 2019
Love it ... people are nice but even if you get there at opening there is ALWAYS a wait and they don’t publish available menu on line and don’t have it any where u can see... so you might wait 1/2 hour and then not have anything you want.
March 14, 2020
I think they are terrific Melissa M and Esteban help me, And even though they weren’t able to get my medicine there they made sure I was able to get in Boynton there are always terrific
February 10, 2020
Everything from the moment I walked in was awesome. I was looking for minis and Hernando and Celeste definitely delivered. They had to search for the specific one I wanted, but they had no problem what so ever. They delivered amazing service and it was a pleasure.
September 16, 2019
Love this location , everyone is very helpful. Jovanie is very attentive to help and answer all questions i have. Every time I go There he informs me about new products and promotions the store has. In all very great service and great atmosphere.
Dispensary response:
We sincerely appreciate the kind words, Nicole! We'll see you soon!
September 17, 2019
November 24, 2019
Best shop I have found in the area, and judging by the line that never dies down, others probably agree.
Quality is always excellent.
Although the entire staff is awesome, Delaney is one of the best, and is always going to make sure you get exactly what you want.
Take advantage of the pick up order system or be prepared to wait 45min-1hr.
October 5, 2019
Yesterday I came into the Trulieve Deerfield beach located and I was help by Hernando. He helped me find the correct strains I need for my day to day activities. I purchased my first TruStik in Gold “works amazing”. I went with the Ratio 1:1:1 with the Delta 8 thc. It was my first time trying Delta 8 and it worked amazing for my anxiety! Also I picked up an 1/8 of the NEW mini “8lb Hammer” flower which is great for sleep! Thanks for the help team. See you soon!
Dispensary response:
Were thrilled to hear of your successes! Thank you so much or the feedback!
October 7, 2019
February 13, 2020
Extremely impressed with Lauren, who was patient with all my questions, as well as her knowledge was exceptional.
January 21, 2020
I was a walk in, they got me right in and had a wide variety and selection of products.
May 22, 2019
I order online and pick up in store. Super fast and friendly.
Dispensary response:
Thanks so much for the stellar review, Stephiejo722!
May 23, 2019
January 24, 2020
Thank you Julie for your great service!!! if i could choose you every time I would!
August 26, 2019
Everyone here is extremely professional, kind, polite, friendly, and quite knowledgeable. Thank GOD Almighty YHWH and HIS Son Yeshua (Jesus) that FL has allowex this establishment to exist for the benefit of people from all walks of life and backgrounds to heal themselves with the same tree that was used to make the holy anointing oil in ancient Israel that Prophets, Kings, and Priests of Elohim would be initiated with into The Faith of The LORD.
...Thank you Trulieve!
Dispensary response:
🙏You're Welcome 🙌
September 4, 2019
October 18, 2019
Visited for a pick up today and had an issue getting exactly what I wanted from the site. Natalia was both a treat to work with and extremely knowledgeable, she found what I needed at a better price all while keeping us laughing! Best experience ever, love Trulieve!
Dispensary response:
We're glad you had a pleasant experience!🙌
October 29, 2019
September 11, 2019
Love stopping by the Deerfield location they treat me and my partner very good. Today Jovanie and Kayla served me and helped me with choice for a specific ailment. Other times Erica and Delaney have served me as well as Kevin. They all know their products well and all have been very helpful in choosing the right product. Thanks to all at this location.
Dispensary response:
Thank you so much for the kind words, Bill! You rock!
September 17, 2019
November 23, 2018
Cassidy was amazing! She helped me find exactly what i was looking for and was super sweet! Definitely going to be my go to store!