They take the time to explain things to you, answer any questions and your never rushed. Quality products and good variety of different products. Awesome employees like Rachel & Eddie!! One negative (for the company not location) - the chairs in waiting area. Not good for people who have back issues and they are so low to ground!
Trulieve products are worth the wait. The staff takes time with any and all questions so it makes sense walk in can be a 20-40 min wait. Save time and order online! Gorilla Grapes flower was perfect. Taste and cured with that potent smell that turns heads. Great for pain relief and relax feeling without making you sleepy. Great job Trulieve!
Busy store for a reason! Great products! A girl named Ally helped with my purchase last time and I was very impressed. She was very helpful and knowledgeable.
okay
Tim was very helpful, like the rest of the staff here. Only negative was long waits, but since the second location opened, the wait is down to about ten minutes. Play the discount system and the prices can become very reasonable for such high quality
Terrible parking lot. Horribly disorganized. Guaranteed to have a minimum of an hour waiting usually closer to 2 hours. There is not enough room in the waiting room so you have to go outside. And guess what if you are outside when you are called back they will not notify you out side and you will be skipped.
The line is just way too long, wait time is ridiculous even when I put in pick up orders. But the first time patient deal is pretty good.
manager and some staff are stupid and disrespectful!
Trulieve is a dispensary unlike any other. The customer service is through the roof and the wait time as of lately has become much more expedited. They offer a variety of product at such an alluring quality. I see Trulieve becoming one of the greatest in all of central Florida along with the rest of the peninsula.
Long waits.. friendly staff.
Eddie my man!!!!!!! From his knowledge on the product and his professionalism.He really help me understand different ways I can use my meds. Thank you!!!!!
Since this location has opened up, my experience with Trulieve has been a much better experience. My man, Lavitt, has helped me find specific strains to help with my disabilities. They also have many more varieties to choose from than other locations I have been to.
Great first experience. Staff was very friendly and knowledgeable. Amir was awesome and helped make me feel comfortable. A warmer atmosphere than other Trulieve locations. Keep it up guys!
order process needs help. Appears disorganized. You see people here after you, even for on-line orders taken back and given your order before you. They are friendly, but order process is not user friendly at this time.
My visit was pleasantly pleasing Tim was super friendly smiled and so helpful!!! He Rocks!!
Joel Rivera helped us so much he was awesome! Great staff!
Tim was a consummate gentleman and courteous professional. A pleasurable experience as usual.
Does anybody work there?? I’ve called for DAYS but no one ever answers
Great staff, great product...the open vapes they offer taste amazing. The quality of flower is top shelf. Thank you for your service. Def a repeat customer.
First time i visited it was so full I turned around and walked out. ( this was Before Flower that past recently) I ordered by Phone and opted to pay delivery charge. My Review is not to just this store but, trulieve in general. Before smokable was legal they were on the news saying WE ARE READY In my opinion They are far from ready They are always waiting for a delivery. finally got a delivery today I was told I have to also carry the box it came in because of a sticker on box. A sticker that could easily be attached to the bottle. I myself don't call that READY Maybe your first and not sure of that but, Not READY If I have a prescription For cough syrup I can put it in my cargo pocket and take it I don't need to carry the box it came in all information is on the bottle. Helllooo Mcfly This is the most money I have ever paid for what i guess would call This Old Timer has spent for A Nickel.(1/8) OZ. Not that I also can't Commend you for what your doing But, get it done right and efficient. I believe Competition will get the price down.
Well I have a new dispensary. I had been going to the Edgewater location for some time and finally a dispensary closer to home. Very easy to find, inside is very spacious and I was able to get in and get out. The Staff is New lol, they seem a little tight up front as they should be but they become friendlier as you engage them. But all jokes aside they are knowledgeable and professional they will be able to guide you to what ever medical products you are prescribed . My edgewater review covers what I have to say about the company and its products, so I’ll save the space. I guess I’m a Truliever as they say. This will be my spot in Orlando, hope this helps to make it be yours too. As always Be Easy n Be Safe.
Tim was awesome.
The service is absolutely awful. You can't even order anything. I tried for 3 days calling and holding for a rep for hours and couldn't get through. A rep wouldn't call me back. Their website is broken, of course and shows everything out of stock. I have heard the same thing from other people waiting in the mm doctors office. The other thing is the environment. It is in a crappy building with a tiny parking lot in a bad area of town. The employees aren't paid enough so they have to use tip jars. Oh...they also charge a delivery fee. When Grohealthy opens in Orlando, they are going to devastate Trulieves business.
Great staff and really informative however, the supply tends to be on the lower side. I wish there was a greater selection of strains available for vape/flower.
