Called the 800 number because the website wouldn't allow me to place an order. While on the phone I was told they called the orlando location and verified stock. I placed my order as soon as they straitened out the site issue. There site allowed me to order and there was no issue. No phone call to tell me there was a problem, drove over an hour during rush hour and rain to get to the store. As soon as I got there they told me they couldn't fill my order. I am disabled, and have trouble walking. While there they took my license and I had to threaten to call the police to get it back after 10+ minutes. There is only 1 handicapped parking spot, and this is a medical/pain facility that serves the ill, and handicapped. I landed on my leg funny leaving the store, there is a giant step, no hand rail no handicapped ramp. Now my knee is in pain and I will likely end up at a doctor. I'm thinking I might want to call a lawyer too. Trulieve in orlando sucks!
Dispensary said:Hello, I would like to apologize for this negative experience you had at our dispensary. If you are able too we would love for you to contact us at Customerservice@trulieve.com so that we may remedy this situation.